Handle customer inquiries via phone, email, and live chat to resolve service issues and maintain high satisfaction levels. Collaborate with internal teams to escalate complex problems and ensure timely documentation in CRM tools.
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Manage the full-cycle recruitment process for technical and corporate roles, focusing on New Age Technologies, Product, and Engineering. Act as a talent advisor to business stakeholders while building robust pipelines and ensuring a high-quality candidate experience.
Customer Support Engineer - location: Romania (remote)
Genesis Digital LLC
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Full Time
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4 Weeks Ago
Genesis Digital LLC
Investigate and resolve complex technical issues across frontend, backend, and database layers of SaaS systems. Act as a technical bridge between Support and Engineering by providing validated findings and root cause analyses.
Own the end-to-end process of thinking, building, and delivering high-quality digital products. Create structure within ambiguous environments to shape technical decisions and outcomes.
Manage the end-to-end recurring and usage-based billing cycle and lead the month-end closing process. Act as a bridge between finance and technical teams to translate billing needs into data requirements while managing accounts receivable.
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Serve as the primary technical escalation point for L2 SOC analysts and MDR partners to lead complex incident response and containment efforts. Perform deep-dive forensics across endpoints, cloud environments (AWS/GCP), and identity providers to reconstruct attacker timelines and identify defensive gaps.
Collaborate with sales and IT teams to execute strategic projects that increase revenue and efficiency. Support the design, deployment, and governance of critical business processes and sales technology tools.
Manage strategic relationships with ecosystem partners to architect and execute joint go-to-market campaigns. Translate complex technical integrations into compelling narratives and content to drive growth for BNB Chain and its partners.
Physical AI Ecosystem & Channel Enablement Manager - China
Robotiq
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Full Time
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4 Weeks Ago
Robotiq
Develop and execute Robotiq's Physical AI ecosystem strategy in China by building relationships with humanoid robotics companies, research labs, and OEMs. Enable the reseller network to identify and support Physical AI opportunities while maintaining strategic influence over high-potential accounts.
Provide post-sale technical and non-technical customer support via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Manage and grow a portfolio of hotel partners across the Indian Subcontinent to maximize engagement and supply metrics. Drive performance through digital-first account management, analyzing data to recommend solutions and activating promotions.
Execute technical SEO fixes and content distribution across Shopify and WordPress platforms for various brands. Build AI agents and n8n workflows to automate manual delivery tasks and scale operational efficiency.
Own features end-to-end from database schema and service layers to the final user interface. Manage backend services, optimize infrastructure metrics, and integrate AI tools into the development workflow.
Own the end-to-end mobile development for both iOS and Android, from architecting features to shipping and maintaining them in stores. Drive the adoption of AI-assisted development workflows and optimize app performance and stability metrics.
Own the end-to-end backlink process for Snezzi and its clients, focusing on both high-authority relationship-led links and systematic foundation work. This includes researching targets, pitching, closing links, and tracking performance to improve AI visibility and traditional SEO.
Assistant Manager - Investigations.COE Pak - Payments Operations - Investigation.Operations Group-PAKCOE
Mashreq
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Full Time
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4 Weeks Ago
Mashreq
Manage investigation query messages and perform quality checks for CPC processes. Analyze recurrent queries to suggest process improvements and maintain RCSA documentation in PRISM.
Hunt, qualify, and manage the sales process to secure commercial opportunities for the watchTowr Platform across Singapore and APAC. Develop comprehensive account strategies and align sales approaches with overarching business goals to influence key decision-makers.
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CRM Developer - Dynamics 365
Gainwell Technologies LLC
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Full Time
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4 Weeks Ago
Gainwell Technologies LLC
Design, develop, and support Microsoft Dynamics 365 Customer Engagement solutions and Power Platform components. Collaborate with stakeholders to customize entities, forms, and workflows to improve business processes.
Drive the fall protection business in the North India region by identifying new applications and providing technical leadership for end-customer solutions. Coordinate with channel partners and installers to conduct site surveys and provide technical evaluations for fall protection products.
Manage a travel consultant team by monitoring KPIs, providing coaching, and ensuring adherence to service standards in a 24/7 global operations setup. Supervise crew movements, rotations, and disruptions while identifying opportunities for operational process improvements.
The Senior Travel Consultant handles incoming travel requests via multiple channels and provides expert consultation to business customers. They also act as a first point of contact for team members, providing guidance on policies and assisting with operational projects.
The HRSS Associate is responsible for resolving client HR queries and delivering a range of HR services while ensuring compliance with regional regulations. Key duties include managing employee records, payroll, onboarding, and maintaining high SLA and CSAT levels.
Own the end-to-end lifecycle of customer integrations, from initial kickoff and configuration to data validation and go-live. Build and extend connectors for various ERP, CRM, and data warehouse systems while acting as a technical advocate for customers.
Manage distributor stock levels, order flows, and partner rebates to ensure inventory efficiency. Drive growth by developing partner business plans, expanding into new markets, and organizing distributor training programs.
The role involves creating product architecture, wireframes, and interactive prototypes for AI, data, and blockchain projects. The designer will collaborate with development teams to align design implementation and validate product assumptions.
Design and build backend services to orchestrate database clusters and extend the platform control plane to support Postgres capabilities. Collaborate with SRE and product teams to improve observability, deployment safety, and cluster lifecycle management.
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The role involves conducting outbound outreach to prospective schools to qualify leads and manage the full sales cycle from prospecting to closing. The associate will build relationships with school stakeholders and collaborate with internal teams to expand Seesaw's presence in the APAC region.
Lead all technical aspects of the sales cycle, including RFIs, RFPs, and POCs to deliver cybersecurity solutions. Act as the primary technical point of contact for customers and partners while maintaining accurate account data in Salesforce.
The role involves end-to-end business analysis for the Product Master application, acting as a liaison between business units and IT. Key duties include gathering requirements, managing the product roadmap, and coordinating with cross-functional teams for successful delivery.
The Senior Product Owner will drive delivery across multiple teams, refining product processes and mentoring other Product Owners to ensure high-quality execution. They will act as a bridge between strategic vision and tactical delivery, aligning stakeholders and optimizing workflows.
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