Travel Support Coordinator

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

Our remote travel services team is continuing to expand, and we're looking for dependable, service-oriented individuals to join us as Travel Support Coordinators. In this role, you'll help clients stay organized throughout the travel planning process by assisting with trip logistics, reservation tracking, and travel-related support from start to finish.

This opportunity is ideal for individuals who enjoy communication, multitasking, and helping others in a flexible remote work environment. Whether you're exploring a new career path or bringing experience from another customer-focused field, training and continued support are provided.

Responsibilities

• Support clients with vacation planning needs, scheduling requests, and travel preferences
• Assist with coordinating hotels, transportation, cruises, tours, activities, and other travel components
• Review travel options and availability through approved supplier and booking systems
• Provide updates regarding confirmations, itinerary timelines, and reservation status
• Respond to questions and service requests through phone, email, and online communication channels
• Help manage booking adjustments, itinerary updates, and follow-up communication
• Maintain accurate client information and organized planning records within internal systems
• Stay informed on supplier promotions, destination updates, and travel opportunities
• Participate in onboarding sessions, virtual meetings, and ongoing training programs

Qualifications

• Strong communication and customer service abilities
• Excellent organizational skills and attention to detail
• Comfortable managing multiple tasks independently in a remote setting
• Familiarity with email, online platforms, and basic computer applications
• Reliable internet connection and professional communication habits
• Self-motivated with a willingness to learn and adapt
• Interest in travel, hospitality, or client support roles
• Must be at least 18 years old
• Must reside in the United States, United Kingdom, or another approved hiring region

What We Offer

• Fully remote opportunity
• Flexible scheduling options
• Structured onboarding and guided training resources
• Ongoing mentorship and professional development support
• Access to travel systems, supplier partnerships, and planning tools
• Eligibility for travel discounts, incentives, and recognition programs
• Growth opportunities within a collaborative and expanding remote team