Support customers from pre-sale qualification through integration, proof of concept, and production ramp, including technical design, testing, troubleshooting, and transaction-volume tracking. Create customer-facing and internal technical materials, answer product questions, and communicate customer needs and feature priorities to Product.
You will own revenue accounting and customer billing, establishing core processes and controls for a scaling SaaS business. This includes managing revenue integrity, performing contract analysis under ASC 606, and modernizing billing infrastructure through automation.
You will own and build the systems and processes that manage the customer journey, including verification, provisioning, and billing. You will partner with cross-functional teams to design scalable workflows and automate manual processes to support business growth.
The Head of Litigation will own the company's affirmative and defensive legal strategies, including managing complex commercial disputes and regulatory enforcement. This role involves building legal infrastructure, directing outside counsel, and partnering with executive leadership to achieve favorable commercial outcomes.
Lead and scale the security engineering team while managing AWS infrastructure and compliance posture. You will be responsible for setting security strategy, performing risk assessments, and mentoring engineers to ensure secure application development.
The Account Executive will identify and close new business opportunities within the SMB healthcare provider segment. They will manage a high-volume pipeline, conduct demos, and collaborate with internal teams to drive revenue growth.
You will define, support, and execute Stedi’s transaction enrollment operations by building automations and managing payer interactions. You will also collaborate with product and engineering teams to improve internal tooling and scale enrollment processes.
The Product Manager will own the end-to-end roadmap for the clearinghouse product, driving prioritization and execution in collaboration with engineering and design teams. They will translate complex customer needs into actionable product requirements and track performance metrics to ensure successful adoption.
Support new customers from proof-of-concept to production and triage technical requests via Slack. Identify product gaps and collaborate with engineering teams to improve the product roadmap and documentation.
Manage a book of high-growth customers to drive revenue expansion through upsells, cross-sells, and increased transaction usage. Serve as the primary commercial point of contact and trusted advisor to ensure successful product adoption and long-term relationship growth.
Generate net new deals by designing and executing multichannel outbound strategies across email, phone, and LinkedIn. You will own the end-to-end campaign process from list building and copywriting to performance measurement and iteration.
Own the look, feel, and implementation of the UI for new healthcare products from conception to delivery. Collaborate with engineers and customers to solve complex interaction problems and improve the internal design system.
