You will own the CRM strategy, roadmap, and revenue targets for a high-frequency B2C consumer product. You are expected to be hands-on in configuring lifecycle journeys and driving revenue through segmentation and automation.
Evaluate customer interactions against quality standards and provide actionable coaching feedback to team members. Track quality trends and contribute to process and knowledge improvements within a shift-based operation.
Design and deliver onboarding and ongoing training programs for Japanese-speaking customer service agents. Collaborate with quality and operations teams to address performance gaps and implement new processes.
Lead a Japanese-speaking customer service team by managing daily performance, coaching, and escalations. Monitor quality standards and support workforce planning for rotational shifts.
Handle inbound customer contacts via voice and digital channels to resolve travel, hospitality, and service queries. Follow established quality standards and CRM workflows while maintaining a positive customer experience.
Translate business requirements into secure, scalable backend systems and APIs using PHP, Go, or Node.js. Maintain and evolve existing systems while utilizing AI-assisted development tools to accelerate delivery.
Launch, manage, and optimize paid acquisition campaigns through Meta Ads, overseeing budgets and measuring profitability across Forex and Crypto campaigns. Test creatives, audiences, and landing pages; scale profitable campaigns; analyze performance metrics; and report results in collaboration with creative and marketing teams.
The Senior Affiliate Manager will own and develop affiliate relationships while recruiting new partners to drive profitable acquisition. They will monitor performance metrics and optimize campaigns to improve commercial results and conversion rates.
The Business Development Executive will acquire new clients across Forex, Crypto, Stocks, and Gold products while managing existing client relationships. They will also collaborate with the marketing team to drive sales campaigns and meet monthly acquisition targets.
The Channel Account Manager will manage and develop relationships with channel partners, resellers, and distributors to drive revenue growth. They are responsible for identifying new partners, supporting sales pipelines, and monitoring commercial performance against targets.
The role involves fine-tuning and post-training open-weight language models for production deployment in consumer-facing conversational AI products. You will manage the full lifecycle from building training datasets and debugging GPU workloads to evaluating model performance and shipping improvements.
The Security Engineer will take end-to-end ownership of security operations, including application security, vulnerability management, and governance. They will also monitor threats, manage AI security risks, and coordinate security audits and penetration tests.
The Head of Risk Management will lead the company's global risk framework and oversee market, liquidity, and operational risks across all trading activities. They are responsible for managing execution models, designing hedging strategies, and mentoring a high-performing risk management team.
The Business Development Manager will develop and manage IB and affiliate partnerships to drive new client acquisition in the Japanese market. They are responsible for identifying and onboarding new partners while monitoring performance and tracking industry trends.
The Affiliate Manager will recruit and manage partners, optimize campaigns, and identify new growth opportunities across the LATAM region. They are also responsible for monitoring traffic quality, negotiating deals, and representing the company at international events.
The Head of IB is responsible for driving regional growth in Thailand by building strategic partnerships and managing a team of Business Development Managers. They will set clear KPIs, analyze market data to optimize performance, and align with internal departments to achieve revenue and volume targets.
The Business Development Manager will drive growth across European markets by identifying and securing new clients, IBs, and strategic partners. They will manage the full sales cycle from lead generation to activation while maintaining accurate CRM reporting and building long-term partner relationships.
Build and maintain strong relationships with German-speaking clients to increase trading activity and lifetime value. Reactivate existing clients and promote new products while maintaining accurate CRM records.
