Manage the full sales cycle from lead qualification to closing for the DACH region. Conduct product demos and collaborate with marketing and customer success teams to drive growth and ensure optimal customer experience.
Phorest
17 Remote Job Openings at Phorest
The Account Executive is responsible for driving revenue growth through a consultative sales approach and managing the full sales cycle from lead to signup. This includes delivering online demos and collaborating with cross-functional teams to improve the sales process.
As a Paid Media Specialist, you will lead the monitoring, optimization, and performance of multi-channel PPC and Paid Social campaigns. You will create, execute, and continually optimize campaigns to maximize ROI and support Phorest's growth objectives.
The Premium Partner Development Manager will establish partnerships with various stakeholders to generate lead referrals for Phorest and nurture relationships with referral partners. They will also engage with North American Sales and Marketing Teams to execute partnership events and support brand partnerships.
Provide high-level technical support and root cause analysis for production issues within the Salon Operations product group. Collaborate with engineers and product managers to resolve customer pain points and mentor Level 2 engineers.
Lead the campaign strategy for the UKI region to drive pipeline and customer growth through integrated acquisition and retention efforts. Collaborate with global teams to execute locally relevant campaigns using data, AI, and customer insights.
The role involves turning product data into actionable insights by defining success metrics and building Looker dashboards. You will collaborate with product teams to measure feature impact, conduct deep-dive user behavior analyses, and support A/B testing.
Manage the end-to-end onboarding journey for new salon clients, ensuring successful product setup and adoption. Partner with internal teams to drive product usage and guide clients toward long-term success.
You will build and maintain the partnership platform by implementing integrations and exposing Phorest's capabilities through APIs. You will also collaborate with product and design teams to develop high-scale, distributed backend solutions.
You will design and build features for a high-scale, multi-tenant SaaS platform using modern cloud technologies and event-driven architecture. You will also collaborate with product and design teams to deliver elegant, intuitive solutions while maintaining high coding standards.
Design, build, and maintain embedded Looker dashboards that provide actionable business intelligence to salon clients. Collaborate with product and engineering teams to ensure data accuracy, performance, and usability across the platform.
You will own the end-to-end product lifecycle for the Consultations domain, driving discovery, delivery, and measurable business outcomes. You will collaborate with cross-functional teams and customers to define priorities, manage roadmaps, and ensure the successful adoption of new features.
You will design and implement cloud infrastructure solutions using AWS and Terraform while focusing on reliability, security, and cost optimization. Additionally, you will build and maintain infrastructure automation and CI/CD pipelines to support continuous delivery and platform improvements.
You will own the product positioning and go-to-market strategies for the UK and Ireland market, ensuring global product value is translated into compelling local narratives. You will also partner closely with Sales, Marketing, and Customer Success teams to drive product adoption and commercial growth.
As an Account Executive (Upsell), you will drive revenue growth and feature adoption among existing clients. You will identify upsell opportunities and ensure clients maximize their use of Phorest's features.
The Level 2 Support Specialist will manage the entire communication and coordination for technical escalations, ensuring adherence to SLAs and tracking progress from logging to resolution. This role involves independently handling critical incidents affecting software usability, providing structured communication to customers and internal teams, and supporting data migrations.
The Senior Product Manager will take full ownership of complex, commercially impactful initiatives related to Communications, defining the product direction and shaping the long-range roadmap from discovery through post-launch impact tracking. This role involves leading initiatives across multiple squads, ensuring cross-team leadership, consistency, and alignment with commercial goals and customer outcomes.
