The Payroll Processor I is responsible for providing Workday payroll settlement services and managing on-demand payments for clients. Key duties include maintaining support documentation, performing treasury exceptions, and managing daily control reports.
OSV
8 Remote Job Openings at OSV
The Renewals Manager leads the subscription renewal process to ensure timely and accurate closures with a high success rate. This includes defining pricing structures, preparing proposals, and collaborating with Customer Success and Finance teams.
The Tax Data Specialist Lead manages the team's queue and escalations while serving as a subject matter expert for payroll tax resolution. They are responsible for quality assurance reviews, identifying process enhancements, and ensuring high-quality service for high-profile customers.
The analyst is responsible for designing and executing test scenarios to validate that payroll tax compliance changes are accurate and complete. They collaborate with development teams to identify root causes of defects and ensure all acceptance criteria are met before production release.
The Garnishment Specialist is responsible for the accurate setup and processing of wage garnishment payments and the automation of related reporting. They act as a liaison between the company, courts, and agencies to resolve payroll and garnishment inquiries.
Lead and develop a team of Tax Account Managers to provide proactive customer engagement and operational excellence for tax customers. Oversee daily tax operations, manage customer escalations, and drive performance through KPI tracking and strategic initiatives.
The analyst serves as the primary contact for customer support, managing ticket triage and Workday user account lifecycles. They are responsible for security administration, MFA troubleshooting, and generating audit reports for customer tenant access.
The Tax Consultant will engage with customers to understand their requirements and guide them through the implementation process for OSV tax services. They will also be responsible for configuring the TaxEx application and ensuring customer satisfaction throughout the project.