The specialist is responsible for recruiting suppliers into virtual card programs through outbound calls and managing ongoing supplier retention. They also perform research to support enrollment efforts and maintain accurate records in Salesforce.
The Managed Payroll Specialist provides end-to-end payroll processing support for customers, managing multiple accounts and ensuring service level agreements are met. They are responsible for configuring Workday pay components, resolving customer escalations, and performing root cause analysis to ensure payroll accuracy.
The Tax Consultant will manage the implementation of tax services for Workday customers, ensuring accurate configuration and data gathering. They will act as a primary point of contact to guide customers through the transition process while maintaining high levels of customer satisfaction.
The Treasury Analyst will support the treasury team by monitoring bank transactions, analyzing payroll data, and identifying financial trends. They will also assist internal and external customers with account inquiries and resolve issues related to payments and collections.
The Sr. Director of AI Strategy & Enablement will own the company's AI roadmap, governance standards, and cross-functional AI implementation strategy. This role is responsible for identifying high-value AI use cases, managing vendor investments, and ensuring all AI initiatives align with security and data privacy requirements.
The Benefits Specialist supports the Employee Services Team by managing inquiries related to Workday access, benefits, and HR administration. They are responsible for utilizing knowledge bases to provide accurate responses, escalating complex issues, and identifying opportunities for process automation.
The Project Manager I will lead a portfolio of simple customer implementation projects and support the PMO team with administrative functions. Responsibilities include monitoring project deadlines, maintaining documentation, and ensuring high-quality service delivery.
The Managed Payroll Specialist provides end-to-end payroll processing support for customers while managing multiple deadlines in a fast-paced environment. Responsibilities include resolving customer issues, configuring Workday pay components, and ensuring service level agreements are met.
The Tax Notice Resolution Specialist Lead manages complex agency notice cases and serves as a technical resource for the team. They are responsible for driving consistent resolution of tax issues, supporting workload coordination, and providing guidance to specialists on high-risk matters.
The Payroll Processor is responsible for managing payroll settlements and on-demand payments within the Workday application for a diverse client base. They will also maintain support documentation, handle daily control reports, and address treasury exceptions.
Manage payroll administration and customer support for assigned customers, including case responses, Workday and payroll questions, and quarter-end and year-end audit troubleshooting. Lead quarterly customer discussions, collaborate with internal teams, maintain service documentation, and contribute to process improvements while meeting quality and production targets.
Provide timely support to internal and external customers, including dedicated myFlexWallet processing, Workday navigation and access assistance, and handling written and verbal contact center requests. Meet service and performance targets, escalate service issues, participate in training, and identify opportunities to improve processes.
The Managed Payroll Specialist provides end-to-end payroll processing support for customers while managing multiple deadlines in a fast-paced environment. They are responsible for resolving customer issues, configuring Workday pay components, and ensuring service level agreements are met.
The Application Support Manager will lead a technical support team, overseeing incident triage, system health monitoring, and the implementation of automation tools. They are responsible for staff development, performance management, and ensuring high-quality service delivery for payroll tax platforms.
Design and develop backend components for enterprise financial and compliance applications, focusing on payroll tax management and payment processing. Integrate business applications with CRM platforms and modernize legacy modules to ensure secure, scalable, and compliant data exchange.
The Payroll Services Supervisor leads a team of payroll employees to ensure accurate and timely processing of customer payrolls on the Workday platform. This role manages daily operations, handles escalations, monitors performance metrics, and supports team development while ensuring compliance with regulations.
The Transitions Tax Data Specialist serves as the primary tax contact for customers during their onboarding, managing cases and ensuring accurate tax data configuration. They facilitate customer meetings, research payroll tax issues, and collaborate with internal teams to ensure a smooth transition to tax services.
The Sr. Director will define and execute the product strategy for expanding OSV beyond the Workday ecosystem into new markets like TaxEx and Treasury. They will lead continuous discovery, manage the product roadmap, and partner with cross-functional teams to deliver scalable platform capabilities and commercialize new offerings.
The Payroll Tax Case Administrator is responsible for setting up and indexing tax tickets and notices while performing daily audits to ensure 98% accuracy. They must manage aged tickets within a 24-hour timeframe and process critical tasks within 2 hours of receipt.
The Tax Consultant will manage the implementation of tax services for customers, ensuring accurate configuration within the TaxEx system. They will partner with internal teams and customers to gather data, resolve issues, and ensure successful project delivery.
The Account Executive is responsible for driving new customer acquisition and revenue growth within assigned Workday customer accounts. They will manage complex sales cycles by collaborating with internal teams and leveraging strategic partnerships to position outsourcing services.
The Tax Data Specialist maintains and updates customer tax profiles while managing assigned cases and tasks from intake through resolution. They also research payroll tax data concerns and collaborate with internal teams to ensure accurate data and consistent service.
The Director of Procurement is responsible for designing and implementing the company's procurement strategy, policies, and operating procedures. This role manages the end-to-end source-to-pay lifecycle, including vendor management, contract negotiations, and cost-savings initiatives.
The Managed Payroll Specialist provides end-to-end payroll processing support for managed customers while managing multiple deadlines in a fast-paced environment. Responsibilities include resolving customer issues, configuring Workday pay components, and leading client calls to ensure service level agreements are met.
The Customer Tax Account Specialist manages a book of Canadian payroll tax customers, handling daily case work and customer inquiries. They are responsible for processing tax remittances, year-end filings, and ensuring compliance with federal and provincial tax regulations.
The VP of Strategic Business Development will lead the market expansion of a new standalone tax compliance SaaS offering by forging partnerships with ERP/HCM providers. This role involves building C-suite relationships, negotiating high-stakes agreements, and acting as the primary internal advocate for the new business line.
The Tax Account Manager is responsible for managing customer relationships and optimizing tax service delivery for Workday customers. They act as a strategic liaison, driving health plans, managing escalations, and ensuring effective communication between customer teams and internal operations.
The Tax Data Specialist maintains customer tax profiles, manages assigned cases, and researches payroll tax data concerns to ensure accurate and timely service. They collaborate with internal teams to identify discrepancies and support consistent service across multiple systems.
Manage end-to-end payroll support for multiple customers, including daily case resolution, escalations, client calls, and service-level commitments. Configure Workday payroll components, support year-end processes and audits, document root cause analyses, and maintain payroll service documentation.
Process payroll settlements and on-demand payments in clients’ Workday applications, and maintain client-specific support documentation. Manage daily control reports and handle treasury exceptions while providing payroll services to multiple clients.
