The specialist will manage product functionality and customer escalations while collaborating with cross-functional teams. They are also responsible for identifying operational improvements and contributing to the development of policies and procedures.
Navan
14 Remote Job Openings at Navan
The Event Travel Manager will provide high-level travel management support to clients, including resolving travel issues and coordinating program planning from post-sale to billing. They will also maintain project documentation and ensure compliance with service agreements and SLAs.
Senior Manager, Client Experience (Pre-Sales Solutions & Scoping)
Navan
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Full Time
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4 days ago
Navan
The Senior Manager will lead the pre-sales scoping engine and the GOS Sales Squad to integrate operational expertise into late-stage enterprise sales cycles. They are responsible for simplifying service offerings, aligning operational delivery with pricing models, and acting as the primary liaison between Global Operations and the Sales organization.
The Venue Find Specialist will deliver end-to-end venue sourcing solutions and provide high-touch service to key clients. They are responsible for building collaborative partnerships, maximizing revenue, and maintaining project documentation to ensure compliance.
The Event Coordinator will act as a primary client liaison to support multi-element projects and manage small-scale events. Responsibilities include venue sourcing, contract negotiation, project documentation, and ensuring operational success through effective communication and system management.
Director, Client Experience (Pre-Sales Experience & Implementation)
Navan
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Full Time
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12 days ago
Navan
Lead the global pre-sales and onboarding strategy to align operational capabilities with commercial promises from prospect pitch to client launch. Architect the strategic framework that bridges sales and global operations while managing executive escalations for high-value deals.
Provide high-quality travel support to users via chat, call, and email while managing bookings for flights, hotels, cars, and rail. Collaborate with internal product and engineering teams to provide feedback for platform improvements and ensure customer satisfaction.
Provide high-tier travel support via chat, calls, and emails while managing bookings for flights, hotels, cars, and rail. Collaborate with internal product teams to provide feedback for enhancing customer-facing and internal platforms.
Provide high-tier travel support via chat, calls, and emails, handling bookings for flights, hotels, cars, and rail. Collaborate with internal product and engineering teams to provide feedback for platform enhancements.
Provide high-tier travel support via chat, calls, and emails, handling bookings for flights, hotels, cars, and rail. Collaborate with internal teams to resolve traveler issues and provide feedback to improve product platforms.
Provide high-tier travel support via chat, calls, and emails, handling bookings for flights, hotels, cars, and rail. Collaborate with internal teams to resolve traveler issues and provide feedback to improve product platforms.
Business Travel Consultant (Berlin or Remote) (GeschƤftsreiseexperte)
Navan
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Full Time
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2 months ago
Navan
Provide high-quality travel support via chat, phone, and email while managing bookings for hotels, flights, rental cars, and trains. Collaborate with internal product and engineering teams to provide feedback for improving the customer-facing platform.
Develop and maintain a cohesive visual identity for Navan across all marketing touchpoints and customer journeys. Design high-quality digital assets, print collateral, and social media graphics while collaborating with cross-functional teams.
You will establish and develop a strategy for identifying and closing net new sales opportunities while managing a lucrative territory. Your role includes prospecting into targeted strategic accounts and presenting directly to C-level executives.