The Customer Success Manager will serve as the primary point of contact for APAC clients, driving platform adoption, satisfaction, and retention. They will collaborate cross-functionally to resolve issues, identify growth opportunities, and advocate for customer needs internally.
You will identify, recruit, and onboard agency partners into the Levanta ecosystem while managing the top of the partner funnel. This role involves running outbound recruitment motions and collaborating cross-functionally to ensure successful partner handoffs.
You will develop messaging, content, and sales enablement materials while partnering with cross-functional teams to drive product launches. Additionally, you will conduct competitive intelligence and voice-of-customer research to refine positioning and strategy.
The SDR is responsible for identifying and qualifying new business opportunities through high-volume outbound prospecting and inbound lead management. They collaborate with Account Executives to convert prospects into sales opportunities while maintaining an accurate CRM pipeline.
