Lead the FinTech mobile product strategy to modernize legacy experiences and introduce new AI-driven capabilities. Collaborate with engineering and design teams to define backlogs and execute the product roadmap for iOS and Android.
Housecall Pro
36 Remote Job Openings at Housecall Pro
Lead a small team of product designers to deliver scalable, AI-enhanced user experiences while mentoring team growth. Collaborate cross-functionally to translate product strategy into high-fidelity visuals and validated design solutions.
Scale growth across multiple acquisition channels including affiliate networks, direct mail, and paid social. Manage partner onboarding, troubleshoot tracking discrepancies, and optimize campaign budgets using AI-driven insights.
Own the vision and strategy for Payments and Risk, focusing on GMV, net take, and risk protections. Lead and coach a team of Product Managers while collaborating with Engineering and Design to build scalable platform services.
Lead and coach a team of sales professionals to meet and exceed critical performance indicators and revenue targets. Develop sales processes and strategies while collaborating with other departments to ensure a seamless customer experience.
The role involves designing, developing, and facilitating training programs for employees across the organization. It also requires analyzing effectiveness data and collaborating with leadership to evolve the training curriculum as the business scales.
Lead the strategic architecture of the customer lifecycle from initial encounter through long-term retention using AI-powered omni-channel approaches. Collaborate cross-functionally to reduce friction and maximize lifetime value through automated upsell and proactive retention strategies.
Design, develop, and deploy features for the core iOS application while ensuring high performance and responsiveness. Collaborate with product management to refine concepts and execute A/B tests to improve business metrics.
Bridge the gap between machine learning development and core engineering by deploying, monitoring, and scaling ML solutions in production. Build automated end-to-end pipelines and establish comprehensive monitoring and alerting systems to ensure system health.
Implement and manage robust infrastructure for deploying, monitoring, and scaling machine learning models in production. Build automated end-to-end ML pipelines and collaborate with data scientists to ensure production readiness.
Lead the strategy and execution of data-driven marketing campaigns to drive customer acquisition and revenue growth. Oversee a team of professionals managing paid media channels while leveraging AI and analytics to maximize ROI.
Lead the FinTech mobile product strategy to modernize legacy experiences and introduce new AI-driven capabilities for home service professionals. Collaborate with cross-functional teams to define the product roadmap, optimize user funnels, and drive feature execution across iOS and Android.
Conduct proactive and inbound outreach to identify root causes of customer churn and provide tailored solutions to retain service professionals. Collaborate with other departments to share data insights and improve the overall customer journey and product offerings.
Support the account management team by driving customer retention, satisfaction, and engagement for home service professionals. Handle inquiries via phone, email, and chat while maintaining accurate CRM records and coordinating cross-functional solutions.
Inside Sales Representative, Payroll Solutions
Housecall Pro
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Full Time
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a month ago
Housecall Pro
Manage the full sales cycle from initial engagement to closure using a consultative approach to increase adoption of payroll and accounting solutions. Drive monthly recurring revenue and service attachments while mentoring junior team members and maintaining activity metrics.
Inside Sales Representative, Accounting Solutions
Housecall Pro
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Full Time
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a month ago
Housecall Pro
Manage the full sales cycle from initial engagement to closure using a consultative approach to increase adoption of accounting and payroll solutions. Build long-term relationships with home service professionals while mentoring junior team members and tracking customer satisfaction.
Manage the full sales cycle from initial engagement to closure, focusing on increasing adoption of accounting and payroll solutions for home service professionals. Act as a consultative partner to address customer challenges and mentor junior team members on best practices.
Lead the Product-Led Growth (PLG) strategy and execution across the entire customer journey from acquisition to retention. Manage a team of growth product managers to drive business growth through AI-native solutions and funnel optimization.
The Director of Lifecycle & Customer Journey will define the strategic vision for the end-to-end customer journey and lead the development of AI-powered, omni-channel programs. They will collaborate cross-functionally to optimize onboarding, retention, and expansion strategies while coaching a high-performing marketing team.
Design, develop, and test features across the application stack while collaborating with product managers to translate customer needs into technical solutions. Contribute to engineering workflows, CI/CD improvements, and developer experience to ensure high-quality, maintainable code.
Define and drive the technical architecture for platform and product systems while ensuring they scale to enterprise requirements. Collaborate with cross-functional teams to establish architectural standards and integrate AI-driven solutions into the software ecosystem.
The Staff Software Engineer will lead the technical vision, architecture, and design of software systems to ensure scalability and performance. They will also mentor engineers, conduct code reviews, and collaborate with cross-functional teams to align technical solutions with business goals.
You will drive the long-term technical vision and architectural evolution of the platform while mentoring engineers across the organization. You will also collaborate with cross-functional teams to design scalable, reliable systems and ensure high code quality standards.
The Bookkeeping Advisor manages a portfolio of clients by ensuring accurate month-end reconciliations and providing proactive financial guidance. They also collaborate with internal teams to deliver high-quality accounting services and maintain strong client relationships.
You will architect and evolve an internal developer platform to standardize workflows and infrastructure patterns while building self-service capabilities for engineers. Additionally, you will partner with cross-functional teams to improve CI/CD systems, enhance observability, and mentor staff to increase overall engineering velocity.
The specialist owns the relationship during the initial onboarding phase for new service professionals, managing account activation, adoption, and ensuring value delivery. They serve as the primary contact post-enrollment, reinforcing value and driving early product adoption.
The specialist owns the relationship during the initial onboarding phase for new service professionals, managing account activation, adoption, and ensuring they realize product value quickly. They serve as the primary contact post-enrollment, reinforcing the platform's value and driving early product adoption.
The Manager, Retention oversees a team of Retention Specialist Coaches responsible for retaining Pros looking to cancel, driving key performance metrics like save rates and response times. This role involves managing team schedules, providing continuous coaching and development, and ensuring the team delivers best-in-class support aligned with company mission.
The Staff Platform Engineer II will lead the evolution of the internal developer platform, focusing on Developer Experience (DevEx) by building scalable platform capabilities that reduce friction and accelerate engineering velocity. Responsibilities include architecting standardized workflows, building self-service infrastructure capabilities, and improving CI/CD systems to enhance reliability and deployment confidence.
Lead the development and execution of the overall sales strategy, aligning it with corporate objectives and market trends while orchestrating and leading a dynamic sales team. Oversee individual and team performance metrics, guiding members to meet and exceed collective sales targets and cultivating an environment for growth and excellence.
The engineer will design, build, and maintain reliable and performant software systems, taking ownership of features from design through deployment to ensure quality and resilience. They will collaborate with cross-functional partners, participate in architectural discussions, and help shape technical standards and best practices.
The role involves building a product used by daily users, participating in architecture discussions, and owning features end-to-end from implementation through deployment and monitoring. Engineers will collaborate closely with product, design, and engineering partners to deliver high-quality, high-performance software solutions.
The Senior Director, Sales will provide exceptional strategic vision and direction to the sales function, influencing broader organizational strategy by leading global sales strategy development and execution. Key duties include making high-impact executive decisions, overseeing leader development, and collaborating at an executive level across departments to achieve overarching company goals.
Senior Software Engineer (Developer Platform) - Brazil
Housecall Pro
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Full Time
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5 months ago
Housecall Pro
As a Senior Software Engineer, you will design and operate developer systems that enhance productivity and confidence for engineers. Your work will directly influence engineering velocity, code quality, and developer satisfaction across the company.
The Senior Manager, Sales is responsible for leading and coaching sales managers and teams to improve performance and achieve sales targets. This role involves using data to identify risks and opportunities, aligning teams with the company's mission, and developing future sales leaders.
Define and implement the strategy for the Customer Success department while leading and mentoring teams to ensure high performance. Collaborate cross-functionally to enhance the customer journey and drive retention.
