Lead a team of Onboarding Specialists to ensure new service professionals successfully integrate into the platform. Drive key performance metrics such as completion rates, time to value, and customer satisfaction scores.
Housecall Pro
39 Remote Job Openings at Housecall Pro
Coordinate logistics and serve as the primary point of contact for hosts of nationwide community events. Manage event timelines, onboarding, and provide live on-the-day support to ensure successful event execution.
Lead and develop a dynamic sales team by overseeing strategic management and coaching to meet key performance indicators. Drive the execution of sales strategies and foster a collaborative culture to improve the lives of home service professionals.
Own the strategy and operating model for small-business financial services, including bookkeeping, payroll, and tax solutions. Lead a multi-disciplinary team to implement AI and automation to scale service delivery and improve quality.
Drive the long-term technical vision of the platform and lead the transition from a monolithic Ruby on Rails application to a distributed, event-driven architecture. Collaborate with leadership to design scalable systems and mentor engineers across the organization to ensure high code quality.
Lead the technical vision and roadmap for the API Platform, defining standards for design, security, and performance. Partner with product squads to design API contracts and drive improvements in reliability and observability.
Lead the design direction for key product initiatives and manage a small team of designers. Collaborate cross-functionally to translate product strategy into scalable, user-centered design solutions.
Own the strategic roadmap and operating model for bookkeeping services, leveraging AI and automation to scale delivery. Lead and mentor a high-performing team while partnering cross-functionally to align accounting solutions with market trends.
Lead the end-to-end data migration lifecycle for complex franchise organizations, from discovery and planning to execution and validation. Build scalable playbooks and frameworks to standardize data delivery while aligning C-suite sponsors and technical teams.
Lead technical decision-making and drive the end-to-end design, implementation, and monitoring of scalable software solutions. Collaborate with product and design teams to deliver high-performance features while mentoring junior engineers.
Own the observability, monitoring, and scaling of production database clusters and replication topologies. Design scalable schemas and automate cloud infrastructure using Infrastructure as Code to ensure system stability and performance.
The Director of Information Systems leads the design, implementation, and scaling of the enterprise technology ecosystem and corporate architecture. This includes managing internal platforms, identity governance, and cross-functional automated workflows to support organizational growth.
Lead the FinTech mobile product strategy to modernize legacy experiences and introduce new AI-driven capabilities. Collaborate with engineering and design teams to define backlogs and execute the product roadmap for iOS and Android.
Lead a small team of product designers to deliver scalable, AI-enhanced user experiences while mentoring team growth. Collaborate cross-functionally to translate product strategy into high-fidelity visuals and validated design solutions.
Scale growth across multiple acquisition channels including affiliate networks, direct mail, and paid social. Manage partner onboarding, troubleshoot tracking discrepancies, and optimize campaign budgets using AI-driven insights.
Own the vision and strategy for Payments and Risk, focusing on GMV, net take, and risk protections. Lead and coach a team of Product Managers while collaborating with Engineering and Design to build scalable platform services.
The role involves designing, developing, and facilitating training programs for employees across the organization. It also requires analyzing effectiveness data and collaborating with leadership to evolve the training curriculum as the business scales.
Lead the strategic architecture of the customer lifecycle from initial encounter through long-term retention using AI-powered omni-channel approaches. Collaborate cross-functionally to reduce friction and maximize lifetime value through automated upsell and proactive retention strategies.
Design, develop, and deploy features for the core iOS application while ensuring high performance and responsiveness. Collaborate with product management to refine concepts and execute A/B tests to improve business metrics.
Lead the strategy and execution of data-driven marketing campaigns to drive customer acquisition and revenue growth. Oversee a team of professionals managing paid media channels while leveraging AI and analytics to maximize ROI.
Lead the FinTech mobile product strategy to modernize legacy experiences and introduce new AI-driven capabilities for home service professionals. Collaborate with cross-functional teams to define the product roadmap, optimize user funnels, and drive feature execution across iOS and Android.
Inside Sales Representative, Accounting Solutions
Housecall Pro
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Full Time
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2 months ago
Housecall Pro
Manage the full sales cycle from initial engagement to closure using a consultative approach to increase adoption of accounting and payroll solutions. Build long-term relationships with home service professionals while mentoring junior team members and tracking customer satisfaction.
Manage the full sales cycle from initial engagement to closure, focusing on increasing adoption of accounting and payroll solutions for home service professionals. Act as a consultative partner to address customer challenges and mentor junior team members on best practices.
Lead the Product-Led Growth (PLG) strategy and execution across the entire customer journey from acquisition to retention. Manage a team of growth product managers to drive business growth through AI-native solutions and funnel optimization.
The Director of Lifecycle & Customer Journey will define the strategic vision for the end-to-end customer journey and lead the development of AI-powered, omni-channel programs. They will collaborate cross-functionally to optimize onboarding, retention, and expansion strategies while coaching a high-performing marketing team.
Design, develop, and test features across the application stack while collaborating with product managers to translate customer needs into technical solutions. Contribute to engineering workflows, CI/CD improvements, and developer experience to ensure high-quality, maintainable code.
Define and drive the technical architecture for platform and product systems while ensuring they scale to enterprise requirements. Collaborate with cross-functional teams to establish architectural standards and integrate AI-driven solutions into the software ecosystem.
The Staff Software Engineer will lead the technical vision, architecture, and design of software systems to ensure scalability and performance. They will also mentor engineers, conduct code reviews, and collaborate with cross-functional teams to align technical solutions with business goals.
You will drive the long-term technical vision and architectural evolution of the platform while mentoring engineers across the organization. You will also collaborate with cross-functional teams to design scalable, reliable systems and ensure high code quality standards.
The Bookkeeping Advisor manages a portfolio of clients by ensuring accurate month-end reconciliations and providing proactive financial guidance. They also collaborate with internal teams to deliver high-quality accounting services and maintain strong client relationships.
You will architect and evolve an internal developer platform to standardize workflows and infrastructure patterns while building self-service capabilities for engineers. Additionally, you will partner with cross-functional teams to improve CI/CD systems, enhance observability, and mentor staff to increase overall engineering velocity.
The Manager, Retention oversees a team of Retention Specialist Coaches responsible for retaining Pros looking to cancel, driving key performance metrics like save rates and response times. This role involves managing team schedules, providing continuous coaching and development, and ensuring the team delivers best-in-class support aligned with company mission.
The Staff Platform Engineer II will lead the evolution of the internal developer platform, focusing on Developer Experience (DevEx) by building scalable platform capabilities that reduce friction and accelerate engineering velocity. Responsibilities include architecting standardized workflows, building self-service infrastructure capabilities, and improving CI/CD systems to enhance reliability and deployment confidence.
The engineer will design, build, and maintain reliable and performant software systems, taking ownership of features from design through deployment to ensure quality and resilience. They will collaborate with cross-functional partners, participate in architectural discussions, and help shape technical standards and best practices.
The role involves building a product used by daily users, participating in architecture discussions, and owning features end-to-end from implementation through deployment and monitoring. Engineers will collaborate closely with product, design, and engineering partners to deliver high-quality, high-performance software solutions.
The Senior Director, Sales will provide exceptional strategic vision and direction to the sales function, influencing broader organizational strategy by leading global sales strategy development and execution. Key duties include making high-impact executive decisions, overseeing leader development, and collaborating at an executive level across departments to achieve overarching company goals.
Senior Software Engineer (Developer Platform) - Brazil
Housecall Pro
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Full Time
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5 months ago
Housecall Pro
As a Senior Software Engineer, you will design and operate developer systems that enhance productivity and confidence for engineers. Your work will directly influence engineering velocity, code quality, and developer satisfaction across the company.
The Senior Manager, Sales is responsible for leading and coaching sales managers and teams to improve performance and achieve sales targets. This role involves using data to identify risks and opportunities, aligning teams with the company's mission, and developing future sales leaders.
Define and implement the strategy for the Customer Success department while leading and mentoring teams to ensure high performance. Collaborate cross-functionally to enhance the customer journey and drive retention.
