Design, build, and maintain reliable, performant software systems while taking ownership of features from design through deployment. Collaborate with cross-functional teams to translate product goals into technical solutions and mentor junior engineers.
You will lead AI adoption and operationalization across the squad while designing agentic testing workflows to improve quality and efficiency. Additionally, you will mentor junior engineers and collaborate with cross-functional teams to establish scalable validation strategies and automated testing standards.
You will design and maintain robust automated testing solutions for API, web, and mobile applications while advancing CI/CD pipelines and testing frameworks. You will also partner with cross-functional teams to identify risks, improve testability, and coach other engineers on quality standards.
You will design and implement scalable software solutions to evolve the core application architecture, including service extraction and sharding. Additionally, you will partner with engineering teams to guide technical decisions and mentor engineers to strengthen organizational capabilities.
You will lead mobile quality strategy by defining testing standards, automation frameworks, and AI-assisted workflows across iOS and Android platforms. Additionally, you will mentor QA engineers and collaborate with cross-functional teams to ensure high-quality product releases.
You will develop and execute automated test scripts using AI agents and MCP-based tooling to ensure product quality across web and mobile platforms. Additionally, you will collaborate with cross-functional teams to maintain test plans, track bugs, and optimize CI/CD pipelines.
The Account Executive will manage a pipeline of mid-size accounts by conducting product demonstrations and building strategic partnerships. They will work closely with internal teams to ensure successful onboarding and long-term customer growth.
The Account Executive will manage mid-size accounts by conducting product demos, mapping customer success, and closing sales. They will collaborate with SDRs and onboarding specialists to ensure a seamless partnership and growth for home service professionals.
The specialist manages the initial onboarding phase for new service professionals, ensuring smooth account activation and product adoption. They act as the primary point of contact to drive retention, provide technical support, and reinforce the value of the platform.
The Onboarding Specialist manages the initial relationship with new customers, ensuring successful account activation, product adoption, and long-term value realization. They serve as the primary point of contact to troubleshoot issues, provide training, and drive customer retention through a consultative approach.
The Payment Support Specialist serves as the primary point of contact for customers regarding payment issues, including high-risk transactions and technical errors. They also collaborate with internal teams such as risk, product, and engineering to ensure account security and resolve customer concerns.
The Director of Product Design will define the design strategy for revenue-focused product domains, integrating AI-driven features and agentic workflows into the user experience. They will also mentor design leaders, collaborate with cross-functional partners, and maintain a hands-on approach to prototyping to ensure high standards of craft.
Define and lead the strategic vision for the Customer Success department to enhance the customer journey and drive retention. Manage cross-functional collaboration and oversee team performance, budget, and operational efficiency to meet business objectives.
The Senior Director of Sales will architect the high-velocity go-to-market strategy by integrating human talent with automated AI agents. They are responsible for optimizing sales funnels, developing second-line leaders, and aligning technological scaling with financial performance.
Design, develop, and maintain scalable data models and marts using dbt and Snowflake to support business intelligence. Partner with cross-functional stakeholders to translate business needs into technical solutions while governing semantic layer standards.
The Account Executive conducts virtual product demonstrations to help prospects understand the platform's value and manages a high-volume sales pipeline. They work closely with development teams to facilitate smooth prospect handoffs and ensure long-term customer success.
The Account Executive conducts virtual product demonstrations to identify and address the operational pain points of independent service professionals. They manage a high-volume sales pipeline from initial contact through contract closure while coordinating with internal teams to ensure successful customer onboarding.
The Director of Product Management will lead the enterprise product strategy and mentor a team of product managers to deliver scalable, high-impact solutions. They will collaborate cross-functionally with engineering, design, and GTM teams to drive product adoption and business growth.
The Staff Software Engineer will lead the architectural vision and design of scalable software systems while mentoring engineering team members. They will collaborate with cross-functional stakeholders to ensure high-quality code standards and drive continuous improvement in development processes.
The Business Analyst II will drive operational and financial performance by analyzing user acquisition and engagement data. They will collaborate with cross-functional stakeholders to define problem statements and translate complex data into actionable business insights.
Support day-to-day general ledger operations, monthly financial closes, and balance sheet account reconciliations. Collaborate with cross-functional teams to manage accounts payable, payroll accounting, and operational reporting.
Lead and develop a dynamic inside sales team by coaching members to meet KPIs such as MRR and Enrollment Rate. Oversee the execution of sales strategies and align day-to-day activities with corporate objectives and market trends.
Lead a team of Onboarding Specialists to ensure new service professionals successfully integrate into the platform. Drive key performance metrics such as completion rates, time to value, and customer satisfaction scores.
Lead and develop a dynamic sales team by overseeing strategic management and coaching to meet key performance indicators. Drive the execution of sales strategies and foster a collaborative culture to improve the lives of home service professionals.
Drive the long-term technical vision of the platform and lead the transition from a monolithic Ruby on Rails application to a distributed, event-driven architecture. Collaborate with leadership to design scalable systems and mentor engineers across the organization to ensure high code quality.
Lead the technical vision and roadmap for the API Platform, defining standards for design, security, and performance. Partner with product squads to design API contracts and drive improvements in reliability and observability.
Lead the design direction for key product initiatives and manage a small team of designers. Collaborate cross-functionally to translate product strategy into scalable, user-centered design solutions.
Own the observability, monitoring, and scaling of production database clusters and replication topologies. Design scalable schemas and automate cloud infrastructure using Infrastructure as Code to ensure system stability and performance.
Own the vision and strategy for Payments and Risk, focusing on GMV, net take, and risk protections. Lead and coach a team of Product Managers while collaborating with Engineering and Design to build scalable platform services.
The role involves designing, developing, and facilitating training programs for employees across the organization. It also requires analyzing effectiveness data and collaborating with leadership to evolve the training curriculum as the business scales.
Lead the strategy and execution of data-driven marketing campaigns to drive customer acquisition and revenue growth. Oversee a team of professionals managing paid media channels while leveraging AI and analytics to maximize ROI.
Lead the Product-Led Growth (PLG) strategy and execution across the entire customer journey from acquisition to retention. Manage a team of growth product managers to drive business growth through AI-native solutions and funnel optimization.
You will drive the long-term technical vision and architectural evolution of the platform while mentoring engineers across the organization. You will also collaborate with cross-functional teams to design scalable, reliable systems and ensure high code quality standards.
You will architect and evolve an internal developer platform to standardize workflows and infrastructure patterns while building self-service capabilities for engineers. Additionally, you will partner with cross-functional teams to improve CI/CD systems, enhance observability, and mentor staff to increase overall engineering velocity.
The Staff Platform Engineer II will lead the evolution of the internal developer platform, focusing on Developer Experience (DevEx) by building scalable platform capabilities that reduce friction and accelerate engineering velocity. Responsibilities include architecting standardized workflows, building self-service infrastructure capabilities, and improving CI/CD systems to enhance reliability and deployment confidence.
The engineer will design, build, and maintain reliable and performant software systems, taking ownership of features from design through deployment to ensure quality and resilience. They will collaborate with cross-functional partners, participate in architectural discussions, and help shape technical standards and best practices.
The Senior Director, Sales will provide exceptional strategic vision and direction to the sales function, influencing broader organizational strategy by leading global sales strategy development and execution. Key duties include making high-impact executive decisions, overseeing leader development, and collaborating at an executive level across departments to achieve overarching company goals.
Define and implement the strategy for the Customer Success department while leading and mentoring teams to ensure high performance. Collaborate cross-functionally to enhance the customer journey and drive retention.
