The apprentice will support core People Operations processes including employee lifecycle management, compliance, and benefits administration. They will also assist with data reporting, process documentation, and internal communications to improve employee self-service resources.
HighLevel
77 Remote Job Openings at HighLevel
The apprentice will support recruitment initiatives by sourcing candidates, conducting initial screenings, and coordinating interviews across various functions. They will also maintain candidate data in the Applicant Tracking System and assist with recruitment reporting and pipeline tracking.
The Learning & Development Apprentice will manage onboarding workflows, LMS administration on Sana, and support learning program execution. They will also create AI-enabled learning content and maintain documentation to ensure a smooth experience for global new hires.
The apprentice will support organizational design, culture, and leadership development initiatives by gathering and analyzing data. They will also assist in project management, research industry best practices, and utilize AI tools to improve organizational effectiveness.
The Talent Acquisition Apprentice will support the recruitment team by sourcing candidates, screening resumes, and conducting initial recruiter calls. They will also coordinate interviews, maintain candidate records in the ATS, and assist with employer branding and recruitment reporting.
The Product Solution Engineer will resolve complex L4 support escalations and perform root cause analysis on technical issues. They will also create technical documentation, conduct training sessions, and collaborate with engineering teams to improve product quality.
Define and drive the long-term product vision, strategy, and architecture for the Conversation AI platform. Own the end-to-end system lifecycle, including agent creation, knowledge retrieval, routing logic, and performance evaluation across multiple messaging channels.
The Director of SDET will own the end-to-end quality engineering vision, strategy, and roadmap across multiple product lines. They will also lead the organization's AI adoption strategy for quality engineering and mentor SDET managers and leads.
You will lead the Monetization Platform team, overseeing the architecture and scaling of billing, reselling, and financial transaction systems. Additionally, you will manage fraud and abuse prevention layers while developing senior engineering talent and driving cross-functional technical initiatives.
You will lead the WhatsApp engineering team in architecting and scaling core platform components to support billions of monthly events. Additionally, you will oversee end-to-end billing, trust and compliance systems, and mentor senior engineers to ensure operational excellence.
Lead multiple engineering squads to architect and scale the core Phone platform, including billing, trust, and compliance systems. Partner with cross-functional teams to ensure high availability, performance, and data integrity for mission-critical communication services.
The Application Engineer will design, develop, and maintain API integrations between enterprise IT systems and various applications. They will also manage automation workflows for user lifecycle management, access provisioning, and secure integration practices.
Define and drive the long-term product vision, strategy, and architecture for HighLevel's Knowledge Bases and Ask AI platform. Lead the end-to-end development of AI-driven intelligence systems, ensuring high-quality retrieval, agent orchestration, and seamless user experiences across the platform.
Define and drive the vision, roadmap, and success metrics for the WhatsApp product, including onboarding, monetization, and AI integration. Partner with engineering, design, and Meta to build a reliable, compliant, and commercially successful platform for SMBs.
The Benefits Operations Manager will lead the end-to-end lifecycle of benefits, wellness, and compliance initiatives while serving as the primary point of contact for vendor relationships and program administration. This role involves designing scalable, compliant infrastructure that balances rigorous documentation with a seamless, customer-obsessed employee experience.
The Implementation Advisor acts as a subject matter expert to guide customers through software onboarding, business process optimization, and successful platform adoption. They are responsible for managing project plans, coordinating integrations, and maintaining strong relationships to ensure long-term customer success.
You will own key parts of the Workflows product experience, focusing on activation, builder usability, and execution reliability. You will collaborate with cross-functional teams to ship scalable improvements and drive product success through data-driven insights.
The Implementation Advisor acts as a subject matter expert to guide customers through software onboarding, integration, and business process optimization. They are responsible for managing project timelines, driving product adoption, and ensuring long-term customer success through effective communication and technical support.
The Customer Success Manager will manage high-value client relationships, conduct business reviews, and lead seamless product implementations. They will act as a liaison for customer feedback and proactively identify opportunities to drive adoption and maximize product value.
You will lead, coach, and empower a customer-facing team to achieve growth KPIs while fostering a high-performance culture. Additionally, you will drive process improvements, manage escalations, and ensure exceptional trial experiences through data-driven insights.
You will lead application security initiatives and drive security practices for AI-powered products across the engineering organization. This involves conducting architecture reviews, automating security testing in CI/CD pipelines, and mentoring engineers to foster a security-first culture.
You will lead the strategy and roadmap for lead generation products, including website and funnel builders, analytics, and domain infrastructure. This involves driving product innovation, defining event-level tracking, and leveraging AI to enhance user workflows and conversion performance.
The Senior DevOps Engineer will lead efforts to measure and reduce cloud operational costs while building cost observability dashboards. They will collaborate with engineering and finance teams to optimize multi-cloud infrastructure across GCP and AWS.
Identify, engage, and nurture new customer relationships while conducting consultative trial engagement via Zoom to drive conversions. You will articulate the platform's value proposition and collaborate with cross-functional teams to provide technical support and ensure a seamless trial experience.
The Demo Specialist will proactively identify and qualify new prospects while conducting engaging software demos to drive trial sign-ups. They will collaborate with cross-functional teams to optimize lead conversion and maintain accurate records within the CRM.
Own the product strategy and execution for HighLevel's Reselling, Rebilling, and Wallet platforms to enable agency monetization. Collaborate with Engineering, Finance, and Design to build scalable systems for fund management, markups, and financial transparency.
Lead the transformation of the Email Marketing platform into an AI-first communication engine by owning the end-to-end Email Builder and Sequence AI experiences. Define the multi-year product strategy and roadmap to drive user adoption and revenue through intelligent automation and campaign intelligence.
Lead the strategy and architectural evolution of HighLevel's enterprise voice, SIP, and contact center infrastructure. Develop a carrier-agnostic platform featuring advanced routing, IVR automation, and native CCaaS capabilities.
Lead the architecture and development of the LC Phone Voice System, focusing on voice calling, IVR, and SIP capabilities. Ensure platform stability and scalability while resolving critical carrier-level service issues and optimizing backend API services.
The role involves managing the end-to-end accounts payable process, including invoice coding, vendor onboarding, and payment processing via Ramp. Additionally, the specialist will handle expense reporting, account reconciliations, and support month-end closing and audit activities.
Manage the operational aspects of affiliate and endorsement programs, ensuring accurate commission calculations and timely payouts. Serve as the primary point of contact for partner inquiries and coordinate payment activity between Marketing and Accounting.
Lead Security Engineer (Cloud Security & Architecture)
HighLevel
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Full Time
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a month ago
HighLevel
Lead the design and review of secure, scalable cloud architectures across AWS, GCP, and Azure. Perform penetration testing and drive threat modeling to identify risks across application and infrastructure layers.
Staff Data Scientist - Experimentation & Causal Inference
HighLevel
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Full Time
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a month ago
HighLevel
Define and implement the company-wide methodology for experimentation and causal inference to drive data-backed product decisions. Establish statistical standards for small-sample contexts and coach cross-functional teams on rigorous test design.
Stabilize and scale the LC Phone platform by tackling systemic bottlenecks and optimizing resource usage. Lead long-term refactoring efforts, reduce technical debt, and mentor engineers to drive the platform roadmap.
Lead a team of analytics engineers to build a trusted data foundation and semantic metrics layer for company-wide decision-making. Define the analytics engineering roadmap and partner cross-functionally to ensure high-quality, scalable data products.
Establish and manage the operating model for the Product Design team to improve coordination, clarity, and launch readiness. Act as the operational backbone for design, research, and cross-functional partnerships with Product and Engineering.
Develop AI-driven workflow automation features, including prompt-based inputs and custom AI agents. Optimize high-traffic APIs and implement RAG systems to create context-aware business processes.
The Affiliate Manager is responsible for recruiting and managing affiliates to expand HighLevel's customer acquisition channel. This includes developing recruitment strategies, managing affiliate performance against KPIs, and coordinating landing pages and offers.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, managing affiliate performance against KPIs, and coordinating landing pages and offers.
Lead and manage a team of product designers to oversee core platform and native mobile experiences. Drive the strategy and execution of the company's bespoke design system to improve overall UX/UI quality and production velocity.
Drive the technical direction and architecture for the AI Studio application builder, focusing on generative AI pipelines and deployment systems. Act as a hands-on technical leader designing scalable distributed systems and mentoring engineers through code reviews and design discussions.
Architect and develop high-performance, scalable mobile applications using Flutter and Dart. Integrate AI and LLM tools to optimize the development lifecycle and enhance code reliability.
Own the end-to-end monthly budget-vs-actuals process and maintain consolidated forecasts across the P&L, balance sheet, and cash flow. Partner with senior leadership to produce Board materials and enhance FP&A tooling through AI and automation.
Manage end-to-end accounting operations, including month-end closes, account reconciliations, and audit readiness. Drive efficiency by leveraging AI tools and optimizing FinTech systems like NetSuite and FloQast.
Own the strategy, execution, and quality of the VoiceAI product, focusing on inbound and outbound AI agents for SMBs. Collaborate with engineering and design to improve call quality, latency, and integration with CRM and workflow automation tools.
The role focuses on elevating the quality and consistency of the user experience by identifying usability gaps and conducting competitive research. You will partner with Product and Engineering teams to refine user flows and integrate UX fundamentals into the development process.
Lead the strategic financial framework and FP&A functions for the R&D and GTM departments to influence business-critical decisions. Manage capital allocation, define operational KPIs, and build financial models to quantify ROI for major projects.
Design and build scalable, secure user management systems focusing on authentication, authorization, and complex permission hierarchies. Collaborate cross-functionally to implement IAM v2 systems and optimize high-volume user operations within a multi-tenant SaaS platform.
Sr. Finance Analytics Manager (Product & Engineering)
HighLevel
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Full Time
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2 months ago
HighLevel
Architect and own product finance analytics and forecasting to translate product usage data into strategic financial insights. Partner with executive leadership to connect product strategy with growth, monetization, and profitability outcomes.
Own the vision, strategy, and business outcomes for the Agency Revenue Suite to help agencies scale SaaS businesses. Drive measurable improvements in onboarding, activation, and retention through data-driven experimentation and cross-functional collaboration.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, analyzing growth KPIs, and collaborating with sales and marketing leadership.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, analyzing growth KPIs, and collaborating with sales and marketing leadership.
Design, build, and maintain secure, scalable integrations between Darwinbox and external platforms like ADP, Netsuite, and Snowflake. Ensure clean data flow, schema governance, and operational continuity across the People Technology ecosystem.
The Implementation Advisor acts as a subject matter expert to guide customers through software onboarding and business growth strategies. They are responsible for creating implementation plans, managing software migrations, and ensuring high customer adoption and success metrics.
Associate Director – Strategy (Revenue & Product Growth)
HighLevel
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Full Time
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2 months ago
HighLevel
This role focuses on bridging Product, Finance, and GTM teams to identify growth opportunities and drive revenue across multiple product lines. The Associate Director will lead high-impact strategic initiatives from ideation through execution to improve product adoption and business performance.
Staff Product Manager - Product Information Management
HighLevel
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Full Time
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2 months ago
HighLevel
Own the end-to-end vision, strategy, and execution of HighLevel's Product Information Management (PIM) system. Lead the structural overhaul of catalog infrastructure to support physical, digital, and service-based goods at scale.
Own the operational backbone of the commerce platform, including orders, subscriptions, transactions, and inventory. Lead the development of the internal accounting layer and the public API surface for external developers and marketplace partners.
Lead and scale the global user certification program by managing a remote team of Certification Specialists and overseeing the end-to-end exam pipeline. Partner with internal teams to update curriculum and ensure the integrity and security of all certification exams.
Lead and scale a global team of Community Specialists to manage engagement and moderation across multiple social platforms. Act as the primary bridge between the user community and product engineering while coordinating crisis communications during service disruptions.
Drive the strategy and execution of HighLevel's communication and monetization platform, focusing on voice, messaging, and billing infrastructure. Collaborate cross-functionally to optimize platform economics, improve reliability, and launch new communication capabilities.
Conduct live proctored exams for digital marketing certifications and ensure the integrity of the certification process. Provide technical support to candidates and collaborate with the team to improve exam content and procedures.
Own and evolve the test automation platform across UI, API, and backend layers to ensure scalability and reliability. Collaborate with cross-functional teams to embed quality throughout the delivery pipeline and implement test observability systems.
Own the end-to-end development of the Email Template Builder web app, from initial prototype to production scale. Translate business goals into deployable systems while optimizing for performance, reliability, and AI integration.
Implement and optimize shared frameworks and data access patterns for large-scale systems using various NoSQL and SQL databases. Develop reusable SDKs and platform services while ensuring operational stability and sub-second latencies.
Architect and develop reusable frameworks, SDKs, and core platform services using Node.js and GoLang on GCP. Lead technical design reviews and drive AI-powered engineering workflows to improve SDLC efficiency and developer productivity.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, prospecting potential affiliates, and managing landing pages and offers.
Lead a team of 10+ engineers to build and scale a high-traffic omnichannel inbox product. Drive the technical roadmap, architecture, and engineering velocity while partnering with Product and Design to deliver a category-winning user experience.
Software Development Engineer III (Fullstack ) - Workflows
HighLevel
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Full Time
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3 months ago
HighLevel
Own large features end-to-end from design to production and drive key architectural decisions. Mentor junior developers while optimizing backend performance and improving frontend responsiveness.
The role involves resolving complex technical SEO and AI-driven search issues while acting as a domain expert for LLM and local discovery. You will collaborate with product and engineering teams to influence the roadmap for AI SEO features and create technical documentation.
You will serve as a strategic partner to GTM leadership, driving organizational design, workforce planning, and talent strategy to support rapid scaling. Additionally, you will manage complex employee relations, lead change management initiatives, and champion AI-enabled productivity across the organization.
The Staff Engineer will design and evolve secure, scalable cloud infrastructure on GCP while leading architectural reviews for high-impact projects. They will also mentor engineering teams and collaborate with SRE and Security departments to ensure platform reliability and operational excellence.
Lead and evolve the company's retention engine by overseeing customer care teams and implementing strategies to reduce churn and drive early adoption. Partner with cross-functional departments to optimize the customer journey and ensure long-term revenue retention through data-driven insights.
The Affiliate Manager will support the management of affiliate partners by handling day-to-day communication, onboarding, and engagement efforts. They will also track affiliate performance, maintain CRM data accuracy, and collaborate with internal teams to resolve queries and optimize marketing funnels.
This role involves leading the modeling and semantic foundation of the Customer Data Platform by defining how product events become structured behavioral datasets. The Staff Analytics Engineer will partner with various teams to ensure behavioral data is reliable, well-modeled, and consistently defined across the company.
The engineer will own a product outcome end-to-end, translating business goals into deployable systems, defining architecture, and shipping production-grade systems rapidly. Responsibilities include building AI-native systems like LLM agents and workflow automation, while designing for scale, cost, and performance.
This senior role involves owning and evolving the end-to-end architecture for all internal business systems, ensuring platforms used by departments like Support, Sales, HR, and Finance function as a cohesive, scalable ecosystem. The manager will also serve as the primary decision-maker for new system requests, evaluating strategic alignment, effort, and total cost of ownership.
Staff Engineer - Platform (SQL/NoSQL, Search & Distributed Databases)
HighLevel
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·
5 months ago
HighLevel
The Staff Engineer will design, configure, and optimize large-scale clusters of various databases (SQL, NoSQL, Search) and develop automation tooling for provisioning and monitoring these managed database services. They will also collaborate on data-access patterns, enforce SLAs, and establish governance for critical operations like backup and disaster recovery across multiple cloud environments.