Own the end-to-end vision and roadmap for HighLevel's native document generation and management layer, including invoices, estimates, and contracts. Lead the development of an AI-powered document builder and a native e-signature product to replace third-party tools.
HighLevel
110 Remote Job Openings at HighLevel
Design and implement CRM automations and marketing workflows across email, SMS, and WhatsApp to drive lead nurturing and engagement. Monitor campaign performance against KPIs and collaborate with content teams to execute personalized marketing assets.
Oversee the end-to-end preparation and filing of domestic and international indirect tax returns, including VAT, GST, and sales tax. Partner with cross-functional teams to integrate tax compliance into product workflows and manage tax software configurations.
Lead the strategic finance function for Product and Engineering to influence resource allocation and business-critical decision making. Develop financial frameworks, track KPIs, and build robust operational models to balance growth and profitability.
Lead and scale the global user certification program by managing a remote team of Certification Specialists and overseeing the end-to-end exam pipeline. Partner with internal teams to update curriculum and ensure the integrity and security of all certification exams.
Lead and scale the design strategy for growth-focused product areas, including onboarding, activation, and retention flows. Manage and mentor a team of product designers while partnering with cross-functional leadership to drive measurable business impact.
Represent the brand at global marketing conferences and trade shows by managing onsite execution and booth presence. Engage with prospects through educational presentations and live demos to drive lead generation and event ROI.
Lead the strategy and execution of HighLevel's messaging compliance, A2P registration, and phone number ecosystem. Partner with engineering, legal, and external providers to ensure scalable and compliant global communication experiences.
Lead and scale a global team of Community Specialists to manage engagement and moderation across multiple social platforms. Act as the primary bridge between the user community and product engineering while coordinating crisis communications during service disruptions.
Drive the strategy and execution of HighLevel's communication and monetization platform, focusing on voice, messaging, and billing infrastructure. Collaborate cross-functionally to optimize platform economics, improve reliability, and launch new communication capabilities.
Conduct live proctored exams for digital marketing certifications and ensure the integrity of the certification process. Provide technical support to candidates and collaborate with the team to improve exam content and procedures.
Develop scalable backend services and APIs for memberships and courses while creating user-friendly interfaces using Vue.js. Collaborate with cross-functional teams to troubleshoot, test, and maintain core product software and databases.
Own and evolve the test automation platform across UI, API, and backend layers to ensure scalability and reliability. Collaborate with cross-functional teams to embed quality throughout the delivery pipeline and implement test observability systems.
Lead manual and automated penetration testing across applications, APIs, and cloud services. Drive secure architecture reviews and collaborate with DevOps to implement cloud-native security controls and secure-by-default patterns.
Own the end-to-end development of the Email Template Builder web app, from initial prototype to production scale. Translate business goals into deployable systems while optimizing for performance, reliability, and AI integration.
Oversee the Indian subsidiary's accounting department, ensuring accurate financial statements and timely period-end closures. Manage core finance operations, tax compliances, and act as the primary contact for statutory audits.
Software Development Engineer III - Calendars (Frontend)
HighLevel
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Full Time
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a month ago
HighLevel
Build and scale high-performance scheduling and booking experiences using Vue.js and Nuxt. Own the full development lifecycle from requirements and design to deployment and monitoring across the frontend and backend.
Implement and optimize shared frameworks and data access patterns for large-scale systems using various NoSQL and SQL databases. Develop reusable SDKs and platform services while ensuring operational stability and sub-second latencies.
Own the Workflows product experience by optimizing the user funnel, improving builder usability, and accelerating time to value. Collaborate with cross-functional teams to ship scalable automation features and resolve user pain points based on data and feedback.
The role focuses on administering global time and attendance systems and ensuring accurate payroll processing for employees in the US, India, Mexico, and the Philippines. Key duties include auditing time entries, maintaining compliance with local labor laws, and improving payroll workflows.
Architect and develop reusable frameworks, SDKs, and core platform services using Node.js and GoLang on GCP. Lead technical design reviews and drive AI-powered engineering workflows to improve SDLC efficiency and developer productivity.
The role serves as the single source of truth for procurement performance data, owning savings methodology, vendor scorecards, and executive reporting. It involves partnering with Finance, Legal, and IT to influence spending decisions and automate reporting layers.
Identify and nurture new customer relationships to drive trial-to-paid conversions through consultative engagement via Zoom, phone, and email. Act as a subject matter expert to align HighLevel's platform solutions with the business goals of prospective clients.
Proactively engage at-risk customers through outbound outreach to identify root causes of churn and provide consultative solutions. Track interactions in the CRM and collaborate with leadership to improve retention and revenue goals.
Define and lead the cross-platform mobile strategy for iOS and Android to drive growth, retention, and monetization. Lead the development of AI-native workflows and 0 to 1 product experiences through rapid iteration and experimentation.
Sr. Product Manager - Mobile Cross Platform Experiences
HighLevel
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Full Time
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a month ago
HighLevel
Define and execute the cross-platform mobile vision and roadmap across mobile, desktop, and tablet surfaces. Lead the development of core features while partnering with design and engineering to optimize UI/UX and drive revenue growth.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, prospecting potential affiliates, and managing landing pages and offers.
Design and develop scalable mobile automation frameworks for Android and iOS using Appium and integrate them into CI/CD pipelines. Leverage AI tools to optimize the software testing life cycle, generate test cases, and accelerate root cause analysis.
Own the end-to-end backend lifecycle of the CRM Opportunities product, focusing on data models, APIs, and distributed workflows. Design and scale high-volume services while occasionally implementing UI changes in Vue.js to ensure seamless feature delivery.
Own the end-to-end lifecycle of the CRM Bulk Import product, including the orchestration layer and stateless read-side proxy. Design and scale a CRM-agnostic pipeline to handle millions of records from third-party APIs into HighLevel workspaces.
Software Development Engineer III (Fullstack ) - Workflows
HighLevel
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Full Time
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a month ago
HighLevel
Own large features end-to-end from design to production and drive key architectural decisions. Mentor junior developers while optimizing backend performance and improving frontend responsiveness.
Lead a team of 10+ engineers to build and scale a high-traffic omnichannel inbox product. Drive the technical roadmap, architecture, and engineering velocity while partnering with Product and Design to deliver a category-winning user experience.
Own the CRM Tasks product end-to-end, from designing and building to shipping and scaling features independently. Translate business requirements into production-grade solutions while ensuring system reliability and performance.
Software Development Engineer III - Custom Objects (Backend)
HighLevel
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Full Time
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a month ago
HighLevel
Design and evolve scalable Node.js/NestJS backend services and optimize MongoDB/Firestore schemas for high-volume workloads. Additionally, develop modular Vue 3 user interfaces and manage production observability and on-call duties.
The role involves resolving complex technical SEO and AI-driven search issues while acting as a domain expert for LLM and local discovery. You will collaborate with product and engineering teams to influence the roadmap for AI SEO features and create technical documentation.
You will serve as a strategic partner to GTM leadership, driving organizational design, workforce planning, and talent strategy to support rapid scaling. Additionally, you will manage complex employee relations, lead change management initiatives, and champion AI-enabled productivity across the organization.
The Lead DevOps Engineer will drive visibility, efficiency, and cost savings across the company's multi-cloud infrastructure. Responsibilities include designing cost-optimization strategies, building observability dashboards, and collaborating with engineering teams to align infrastructure costs with product usage.
The Lead DevOps Engineer will design and maintain robust CI/CD pipelines while developing internal tools to enhance developer efficiency. They will also monitor key productivity KPIs and act as a bridge between platform and engineering teams to streamline workflows.
The Finance Analytics Manager will own the GTM analytics infrastructure and lead KPI stewardship across the customer lifecycle. They will design and measure GTM experiments while building scalable reporting frameworks to drive revenue performance insights.
The Finance Analytics Manager will own the product finance analytics infrastructure and lead product KPI stewardship to drive financial strategy. They will design and measure product experiments while building dashboards to provide actionable insights to leadership.
Sr. Product Manager - Template Library, Brand Board & Countdown Timer
HighLevel
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Full Time
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2 months ago
HighLevel
You will lead the strategy and execution for the Template Library, Brand Board, and Countdown Timer initiatives to drive user engagement and conversion. This involves managing the end-to-end product vision, collaborating with cross-functional teams, and ensuring these tools integrate seamlessly across the platform.
The Sr. FP&A Systems Analyst will manage the implementation, configuration, and maintenance of the Abacum financial planning system. They will also integrate financial and operational data from various sources to automate reporting and improve financial process scalability.
The Staff Engineer will design and evolve secure, scalable cloud infrastructure on GCP while leading architectural reviews for high-impact projects. They will also mentor engineering teams and collaborate with SRE and Security departments to ensure platform reliability and operational excellence.
Software Development Engineer III - Contacts (Frontend)
HighLevel
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Full Time
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2 months ago
HighLevel
You will build and maintain high-performance, scalable UI components and interfaces for handling large datasets within the CRM platform. You will also collaborate with product, design, and backend teams to ensure seamless user experiences and efficient data flow.
Lead and evolve the company's retention engine by overseeing customer care teams and implementing strategies to reduce churn and drive early adoption. Partner with cross-functional departments to optimize the customer journey and ensure long-term revenue retention through data-driven insights.
The Cloud Security Engineer will design and implement security controls across GCP and GKE environments while managing network and edge security via Cloudflare. They are also responsible for monitoring security, responding to incidents, and ensuring compliance with standards like ISO 27001 and SOC2.
The Product Marketing Coordinator will support content creation, event coordination, and marketing campaign execution. They will also assist in maintaining marketing workflows, managing project timelines, and developing presentation materials.
The Product Marketing Associate will manage marketing workflows, coordinate events and webinars, and oversee campaign execution. They will also build marketing collateral, maintain automations, and act as a product expert for internal teams.
Design, build, and scale reliable backend systems and APIs while contributing to frontend development for seamless user experiences. Take full ownership of features from problem definition through to production and monitoring.
Sr. Director, Product Management (Marketing OS & Lead Generation Suite)
HighLevel
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Full Time
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2 months ago
HighLevel
Define and own the long-term vision and strategy for HighLevelβs Marketing OS and lead generation ecosystem. Lead cross-functional teams to drive product integration, AI innovation, and growth across the customer acquisition lifecycle.
You will be responsible for stabilizing and scaling the platform by addressing systemic bottlenecks and improving fault tolerance. Additionally, you will lead long-term refactoring efforts, optimize resource usage, and mentor engineering team members.
You will lead the stabilization and scaling of the email platform to support millions of messages while optimizing performance and reducing technical debt. Additionally, you will collaborate with cross-functional teams to design robust architectures and mentor engineering staff to ensure high availability and security.
You will own and contribute to the architecture and development of both frontend and backend systems while ensuring platform stability and scalability. Additionally, you will integrate observability tools and leverage AI to optimize code, debug issues, and support operational excellence.
The Affiliate Manager will support the management of affiliate partners by handling day-to-day communication, onboarding, and engagement efforts. They will also track affiliate performance, maintain CRM data accuracy, and collaborate with internal teams to resolve queries and optimize marketing funnels.
You will be responsible for stabilizing and scaling the platform by addressing systemic bottlenecks and optimizing resource usage. Additionally, you will lead long-term refactoring efforts, mentor engineers, and drive architectural standards across the team.
You will lead and develop a team of Customer Success Managers to drive product adoption, onboarding excellence, and long-term customer retention. You are responsible for managing the customer journey, monitoring key performance indicators, and facilitating cross-functional collaboration to ensure client health and growth.
The Staff Product Engineer will own the end-to-end development and scaling of the company's Marketplace and Developer Ecosystem. This includes managing public APIs, integrations, monetization systems, and driving technical architecture across the platform.
The Knowledge Base Associate will audit, optimize, and expand help documentation while partnering with product and engineering teams to support new feature releases. They will also create educational multimedia content and design learning initiatives to drive product adoption and reduce support tickets.
You will lead the strategy and execution for integration verticals, owning them end-to-end from API evaluation to user experience and long-term reliability. You will also proactively identify framework gaps and collaborate with cross-functional teams to drive workflow adoption and ecosystem growth.
Lead strategic finance partnerships for Revenue and Marketing functions to influence resource allocation and growth decisions. Develop robust financial frameworks, models, and KPIs to drive forecasting accuracy and evaluate investment efficiency.
You will own the end-to-end product lifecycle, from initial idea and prototyping to production deployment and scaling. You are responsible for designing AI-native systems, managing infrastructure, and implementing evaluation loops to ensure continuous performance improvement.
The Senior Growth Marketer will lead the development of a verticalization growth framework to enhance product adoption and expansion across key industries. This includes owning the growth strategy for the marketing agency segment and researching additional high-opportunity industries.
This role serves as the primary privacy advisor embedded within product development, reviewing features and data practices for privacy implications from concept through launch. Responsibilities include advising on consent, data collection, international transfers, and compliance with GDPR, CCPA/CPRA, and other relevant privacy laws.
The role involves proactively identifying, engaging, and qualifying new prospects through outbound outreach while also responding promptly to inbound leads to drive interest and action. Key duties include scheduling and conducting compelling software demonstrations, aligning product capabilities with prospect goals, and inspiring trial sign-ups.
This role involves owning the event ingestion and identity layer, focusing on the operational reliability and correctness of event and identity data moving through the data platform. Responsibilities include designing and operating pipelines, implementing schema validation, and building workflows to ensure product events are consistent and safe for analytics and reporting.
Senior Analytics Engineer β Product & Customer Analytics
HighLevel
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Full Time
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3 months ago
HighLevel
The role involves developing and maintaining production-grade dbt models to transform event and customer data into reusable dimensions and facts for in-app analytics surfaces. Responsibilities include implementing consistent transformations, maintaining dbt tests, and ensuring all models and metrics are well-documented and aligned with standards.
This role involves leading the modeling and semantic foundation of the Customer Data Platform by defining how product events become structured behavioral datasets. The Staff Analytics Engineer will partner with various teams to ensure behavioral data is reliable, well-modeled, and consistently defined across the company.
This role involves leading the Product & Engineering strategic finance function, acting as a trusted advisor to senior leaders to influence and quantify key business decisions. The director will own the process for defining the business impact of investments, ensuring alignment between operational objectives and financial targets.
The Senior Product Manager will drive adoption, engagement, and monetization across HighLevelβs AI product suite by identifying growth opportunities and shipping experiments. This involves owning the AI usage funnel, designing user experiences for AI features, and running rapid growth experiments across UX, pricing, and messaging.
The Senior Product Manager will define the roadmap and build foundational capabilities for HighLevel's AI platform, focusing on internal infrastructure like agent frameworks, model orchestration, and data pipelines to accelerate feature shipping across teams. Success involves ensuring these platform systems are reliable, scalable, easy to use, and adhere to safety and governance standards.
The role involves building and leading the internal audit function, developing an enterprise risk assessment process including a heat map, and executing a risk-based annual audit plan across all business functions. Responsibilities also include presenting findings to leadership, partnering with business leaders on control improvements, and monitoring remediation efforts.
Full Stack Builder β Team of One (Product + Engineering Owner)
HighLevel
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Full Time
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3 months ago
HighLevel
This role involves owning a problem space end-to-end, encompassing product discovery, strategy, architecture, implementation, launch, metrics, and iteration, requiring thinking like a Product Manager and executing like a Senior Engineer. Key duties include defining requirements, owning the user experience, architecting scalable full-stack systems, building AI-native features, and ensuring operational excellence through monitoring and experimentation.
The specialist will conduct high-quality research and synthesis in close partnership with the Director of Revenue Operations to support leadership decision-making through rigorous external context and analysis. Key tasks involve deconstructing external metrics from public disclosures, decoding competitor intent, and monitoring macroeconomic shifts within the SMB SaaS landscape.
This role owns the end-to-end strategy for the 'First 30 Days' experience, focusing on accelerating Time-to-Value and maximizing Trial-to-Paid conversion rates by leading cross-functional pods. Key duties include defining core activation metrics, designing personalized user journeys, partnering with Data Science on predictive activation models, and running high-velocity A/B tests.
The engineer will own a product outcome end-to-end, translating business goals into deployable systems, defining architecture, and shipping production-grade systems rapidly. Responsibilities include building AI-native systems like LLM agents and workflow automation, while designing for scale, cost, and performance.
This senior role involves owning and evolving the end-to-end architecture for all internal business systems, ensuring platforms used by departments like Support, Sales, HR, and Finance function as a cohesive, scalable ecosystem. The manager will also serve as the primary decision-maker for new system requests, evaluating strategic alignment, effort, and total cost of ownership.
Staff Engineer - Platform (SQL/NoSQL, Search & Distributed Databases)
HighLevel
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3 months ago
HighLevel
The Staff Engineer will design, configure, and optimize large-scale clusters of various databases (SQL, NoSQL, Search) and develop automation tooling for provisioning and monitoring these managed database services. They will also collaborate on data-access patterns, enforce SLAs, and establish governance for critical operations like backup and disaster recovery across multiple cloud environments.
The engineer will own and contribute to the architecture and development of core systems including Agency Module, Billing, and Affiliate tracking, focusing on robust backend APIs, scalable distributed patterns, and performant frontend experiences. Key tasks involve architecting secure third-party payment integrations, implementing observability tools, and championing platform security and compliance across financial workflows.
The specialist will own the affiliate channel escalation process, acting as the primary decision driver for compliance issues and investigating potential violations by auditing traffic sources and promotional methods. They will also drive cross-functional reviews with Legal and Finance teams to align on risk assessment and advocate for enforcement decisions.
Software Development Engineer III - Full Stack Development (Platform Experience)
HighLevel
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4 months ago
HighLevel
Design and build highly reliable, scalable systems to maintain near 100% uptime for mission-critical applications, while proactively identifying and resolving performance bottlenecks and production issues. Own end-to-end feature delivery, enforce high coding standards, and collaborate on optimizing conversion funnels through data-driven experimentation.
The role involves transforming daily AI interaction traces into actionable insights, building AI quality assurance frameworks, and analyzing workflow executions to find high-potential use cases. Responsibilities also include preparing data for AI product evaluation, testing agent performance, analyzing user patterns, optimizing funnels, and monitoring costs and latency.
The engineer will own feature delivery end-to-end for the Sub-Accounts platform, which involves designing APIs, implementing backend logic using Node.js, and building responsive frontend experiences. Responsibilities include building scalable microservices on Kubernetes, optimizing performance and cost, hardening security, and improving observability across the stack.
The Engineering Manager will lead the Custom Objects team responsible for designing, building, scaling, and supporting flexible data models within the HighLevel CRM. This involves owning architectural direction, team outcomes, platform quality, and driving engineering excellence across architecture, reliability, and performance.
The role involves identifying, engaging, and nurturing new customer relationships by aligning platform solutions with customer goals to drive maximum trial conversion. This includes conducting consultative trial engagement via Zoom and utilizing various communication channels to guide prospects to become paying clients.
The role involves engaging greenfield accounts, dormant customers, and marketing-sourced leads to create new trial opportunities and demos through targeted outreach campaigns. This specialist will partner with Marketing and Customer Intelligence to use insights for personalized outreach that drives revenue growth.
The role involves designing and evolving Node.js/NestJS backend services that operate at scale, making architectural decisions balancing scale, cost, and maintainability. Responsibilities also include building well-typed REST contracts, modeling data for high read/write workloads, implementing resilience strategies, shipping Vue 3 UIs, and owning production observability.
The role involves acting as a self-contained unit of innovation, navigating the full software development lifecycle from product strategy to implementation. Responsibilities include defining requirements, designing user interfaces, implementing features, and ensuring quality assurance.
The Lead Engineer will stabilize and scale the platform by tackling systemic bottlenecks and ensuring high availability for phone services. They will also optimize resource usage and lead long-term modernization efforts.
The Lead Engineer will improve and create new lead capture domain models and build backend and frontend API features. They will collaborate with various teams to enhance tools like funnels, websites, forms, and surveys.
The Staff Product Manager will own the product vision and strategy for HighLevelβs Courses platform, focusing on learner engagement, retention, and outcomes. They will lead the development of features that enhance the learning experience and drive growth.
The Staff Engineer will redesign and optimize data models and queries across various databases, ensuring reliability and performance. They will also lead efforts in system design, observability, and testing standards.
The Lead Engineer will define and enforce the data-layer grammar for workflows within HighLevel, ensuring they are valid and safe to create. Responsibilities include designing the DSL, owning JSON schemas, implementing validation layers, and establishing testing disciplines.
The Sr. Tableau Developer will create and manage Tableau dashboards to provide real-time insights to business stakeholders and ensure visualizations meet strategic goals. They will also act as a liaison between the data team and other business units to gather requirements and troubleshoot platform issues.
The role involves operating, securing, and improving HighLevelβs production infrastructure, including on-call operations and incident response. Engineers will work closely with various teams to ensure systems are stable, resilient, and secure.
The Director of Data Infrastructure & Operations will lead multiple teams responsible for core datastores and data reliability engineering, ensuring the architecture and operational excellence of HighLevelβs data infrastructure. This role also involves establishing governance, compliance, and cost optimization strategies across data platforms.
As a Staff Engineer on the Users team, you will design and evolve secure multi-tenant architectures and define tenant isolation guarantees. You will also lead security-critical backend designs and partner with Infra/Security teams on various security measures.
The Manager of Affiliate Activation will oversee a team of Affiliate Managers, focusing on activating new affiliates and managing engagement activities. This role involves analyzing metrics for affiliate performance and ensuring effective training for the Affiliate team.
As a Senior Software Engineer, you will contribute to the architecture and development across products, ensuring technical excellence in both frontend and backend systems. You will solve complex challenges and collaborate closely with product managers to ensure exceptional user experiences at scale.
Lead the design and development of scalable web applications and own features end-to-end, from architecture to optimization. Collaborate with cross-functional teams to deliver impactful features and mentor fellow engineers.
The Lead Engineer will drive developer experience and system health metrics across the Revex vertical, ensuring compliance with the latest standards. They will also mentor engineers and identify solutions to improve productivity and system reliability.
Lead Software Development Engineer in Test - CRM Core Modules
HighLevel
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Full Time
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6 months ago
HighLevel
The Lead SDET will own end-to-end quality across multiple CRM core modules and act as the final authority on release readiness. They will define and drive quality strategy while leading and mentoring SDETs to ensure high standards are met.
Staff Product Manager - Social Planner, Ad manager, blogs
HighLevel
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Full Time
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6 months ago
HighLevel
The Staff Product Manager will own the strategy, roadmap, and execution for Social Planner, Blogs, and Ad Manager, driving meaningful business and customer impact. This role involves mentoring a team of Associate Product Managers and collaborating with cross-functional teams to deliver high-quality products.
The Systems Support Specialist II will own end-to-end BI and AI support operations, monitoring and resolving issues related to data pipelines and AI agent systems. They will also manage AI Agent provisioning and support data governance and compliance efforts.
The role involves designing and maintaining backend services for message storage and retrieval, as well as building APIs for the Threads and Composer operations. The engineer will also integrate frontend components and ensure system scalability and resilience.
Lead the design, development, and delivery of Tableau dashboards, ensuring they provide meaningful insights to stakeholders. Drive the BI vision by identifying new opportunities for analytics and dashboard automation that align with business goals.
Lead and oversee Customer Care/Retention teams focused on proactive resolution and engagement. Drive early activation and onboarding success to ensure long-term customer retention.
Senior Product Manager - Recommendations, Boosts & Ads Monetization
HighLevel
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Full Time
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6 months ago
HighLevel
The Senior Product Manager will lead the strategy and execution for recommendation systems, Boosts, and Ads monetization initiatives. This includes owning the product vision, defining recommendation systems, and managing the Boosts marketplace.
Staff Product Manager - (Customer Retention - Platform)
HighLevel
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Full Time
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6 months ago
HighLevel
The Staff Product Manager will own the product strategy and execution for reducing churn and driving long-term customer value. This includes defining key metrics, designing retention mechanisms, and collaborating with various teams to enhance user engagement.
The Staff Product Manager will own the product strategy and execution for HighLevelβs App Marketplace, focusing on connecting third-party developers with businesses. Responsibilities include driving GMV, improving developer experience, and optimizing app discovery.
Software Development Engineer III | Full stack - Wallet
HighLevel
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Full Time
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6 months ago
HighLevel
The Software Development Engineer III will own end-to-end feature delivery for the Wallet, Billing & Taxes platform, focusing on backend implementation and necessary frontend changes. Responsibilities include building stable backend services, optimizing performance, and collaborating closely with QA.