Lead and manage a team of product designers to oversee core platform and native mobile experiences. Drive the strategy and execution of the company's bespoke design system to improve overall UX/UI quality and production velocity.
HighLevel
96 Remote Job Openings at HighLevel
Proactively engage at-risk customers through outbound outreach to identify root causes of churn and provide consultative solutions. Focus on revenue retention by handling objections and optimizing customer plans to increase loyalty.
Drive the technical direction and architecture for the AI Studio application builder, focusing on generative AI pipelines and deployment systems. Act as a hands-on technical leader designing scalable distributed systems and mentoring engineers through code reviews and design discussions.
Lead the AI product charter by managing a portfolio of AI-powered tools and coaching a team of Product Managers. Define the vision and roadmap to transform HighLevel into an AI operating system for SMBs and agencies.
Architect and develop high-performance, scalable mobile applications using Flutter and Dart. Integrate AI and LLM tools to optimize the development lifecycle and enhance code reliability.
Own the end-to-end monthly budget-vs-actuals process and maintain consolidated forecasts across the P&L, balance sheet, and cash flow. Partner with senior leadership to produce Board materials and enhance FP&A tooling through AI and automation.
Manage end-to-end accounting operations, including month-end closes, account reconciliations, and audit readiness. Drive efficiency by leveraging AI tools and optimizing FinTech systems like NetSuite and FloQast.
Lead the strategy and execution for phone number and KYC products to improve customer onboarding and identity verification. Collaborate cross-functionally to optimize communication infrastructure, billing, and compliance across global markets.
Own the CRM Tasks product end-to-end, from designing and building to shipping and scaling features. Translate business requirements into production-grade solutions while maintaining system reliability and performance.
Own the strategy, execution, and quality of the VoiceAI product, focusing on inbound and outbound AI agents for SMBs. Collaborate with engineering and design to improve call quality, latency, and integration with CRM and workflow automation tools.
The role focuses on elevating the quality and consistency of the user experience by identifying usability gaps and conducting competitive research. You will partner with Product and Engineering teams to refine user flows and integrate UX fundamentals into the development process.
Act as a subject matter expert to guide customers through the implementation and adoption of HighLevel software. Develop implementation plans, manage project milestones, and ensure long-term customer success through technical guidance and relationship building.
Lead the strategic financial framework and FP&A functions for the R&D and GTM departments to influence business-critical decisions. Manage capital allocation, define operational KPIs, and build financial models to quantify ROI for major projects.
Design and build scalable, secure user management systems focusing on authentication, authorization, and complex permission hierarchies. Collaborate cross-functionally to implement IAM v2 systems and optimize high-volume user operations within a multi-tenant SaaS platform.
Architect and own product finance analytics and forecasting to translate product usage data into strategic financial insights. Partner with executive leadership to connect product strategy with growth, monetization, and profitability outcomes.
Lead HighLevel's growth and presence in the Australian market by owning the regional P&L and executing a multi-year expansion strategy. Build a robust ecosystem of agencies, partners, and influencers while serving as the primary brand ambassador in the region.
Own and contribute to the architecture and development of fullstack products, focusing on scalable backend API services and high-quality frontend experiences. Ensure platform reliability through observability, security compliance, and the integration of AI tools for efficient coding.
Lead the strategy, execution, and P&L performance for HighLevel's revenue-generating products, including Phone, Email, and WhatsApp. Drive business growth through optimized pricing, packaging, and product-led growth initiatives while managing a team of product managers.
Own the vision, strategy, and business outcomes for the Agency Revenue Suite to help agencies scale SaaS businesses. Drive measurable improvements in onboarding, activation, and retention through data-driven experimentation and cross-functional collaboration.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, analyzing growth KPIs, and collaborating with sales and marketing leadership.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, analyzing growth KPIs, and collaborating with sales and marketing leadership.
Lead the development and optimization of the Creators learning platform to improve learner engagement, retention, and completion rates. Partner with design and engineering teams to deliver high-quality UI/UX experiences and execute data-driven experiments to scale the B2B2C ecosystem.
Sr. Product Manager - Website Builder, Analytics & Tracking Events
HighLevel
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Full Time
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15 days ago
HighLevel
Lead the strategy and roadmap for the Website Builder, Funnel Builder, and Tracking Events product lines. Focus on designing event-level tracking systems and AI-powered insights to help agencies optimize digital experiences.
Identify and nurture new customer relationships to drive trial-to-paid conversions through consultative engagement. Act as a subject matter expert on the HighLevel platform to align software solutions with customer business goals.
Lead the design strategy and execution for a strategic product portfolio, focusing on growth, commerce, and platform experiences. Drive the evolution and adoption of the company's bespoke design system while managing and coaching a high-performing team of designers.
Design, build, and maintain secure, scalable integrations between Darwinbox and external platforms like ADP, Netsuite, and Snowflake. Ensure clean data flow, schema governance, and operational continuity across the People Technology ecosystem.
The Implementation Advisor acts as a subject matter expert to guide customers through software onboarding and business growth strategies. They are responsible for creating implementation plans, managing software migrations, and ensuring high customer adoption and success metrics.
Associate Director – Strategy (Revenue & Product Growth)
HighLevel
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Full Time
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18 days ago
HighLevel
This role focuses on bridging Product, Finance, and GTM teams to identify growth opportunities and drive revenue across multiple product lines. The Associate Director will lead high-impact strategic initiatives from ideation through execution to improve product adoption and business performance.
Staff Product Manager - Product Information Management
HighLevel
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Full Time
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18 days ago
HighLevel
Own the end-to-end vision, strategy, and execution of HighLevel's Product Information Management (PIM) system. Lead the structural overhaul of catalog infrastructure to support physical, digital, and service-based goods at scale.
Own the operational backbone of the commerce platform, including orders, subscriptions, transactions, and inventory. Lead the development of the internal accounting layer and the public API surface for external developers and marketplace partners.
Own the end-to-end vision and roadmap for HighLevel's native document generation and management layer, including invoices, estimates, and contracts. Lead the development of an AI-powered document builder and a native e-signature product to replace third-party tools.
Design and implement CRM automations and marketing workflows across email, SMS, and WhatsApp to drive lead nurturing and engagement. Monitor campaign performance against KPIs and collaborate with content teams to execute personalized marketing assets.
Lead the strategic finance function for Product and Engineering to influence resource allocation and business-critical decision making. Develop financial frameworks, track KPIs, and build robust operational models to balance growth and profitability.
Oversee the end-to-end preparation and filing of domestic and international indirect tax returns, including VAT, GST, and sales tax. Partner with cross-functional teams to integrate tax compliance into product workflows and manage tax software configurations.
Lead and scale the global user certification program by managing a remote team of Certification Specialists and overseeing the end-to-end exam pipeline. Partner with internal teams to update curriculum and ensure the integrity and security of all certification exams.
Lead and scale the design strategy for growth-focused product areas, including onboarding, activation, and retention flows. Manage and mentor a team of product designers while partnering with cross-functional leadership to drive measurable business impact.
Lead the strategy and execution of HighLevel's messaging compliance, A2P registration, and phone number ecosystem. Partner with engineering, legal, and external providers to ensure scalable and compliant global communication experiences.
Lead and scale a global team of Community Specialists to manage engagement and moderation across multiple social platforms. Act as the primary bridge between the user community and product engineering while coordinating crisis communications during service disruptions.
Drive the strategy and execution of HighLevel's communication and monetization platform, focusing on voice, messaging, and billing infrastructure. Collaborate cross-functionally to optimize platform economics, improve reliability, and launch new communication capabilities.
Conduct live proctored exams for digital marketing certifications and ensure the integrity of the certification process. Provide technical support to candidates and collaborate with the team to improve exam content and procedures.
Develop scalable backend services and APIs for memberships and courses while creating user-friendly interfaces using Vue.js. Collaborate with cross-functional teams to troubleshoot, test, and maintain core product software and databases.
Own and evolve the test automation platform across UI, API, and backend layers to ensure scalability and reliability. Collaborate with cross-functional teams to embed quality throughout the delivery pipeline and implement test observability systems.
Own the end-to-end development of the Email Template Builder web app, from initial prototype to production scale. Translate business goals into deployable systems while optimizing for performance, reliability, and AI integration.
Oversee the Indian subsidiary's accounting department, ensuring accurate financial statements and timely period-end closures. Manage core finance operations, tax compliances, and act as the primary contact for statutory audits.
Implement and optimize shared frameworks and data access patterns for large-scale systems using various NoSQL and SQL databases. Develop reusable SDKs and platform services while ensuring operational stability and sub-second latencies.
Architect and develop reusable frameworks, SDKs, and core platform services using Node.js and GoLang on GCP. Lead technical design reviews and drive AI-powered engineering workflows to improve SDLC efficiency and developer productivity.
The role serves as the single source of truth for procurement performance data, owning savings methodology, vendor scorecards, and executive reporting. It involves partnering with Finance, Legal, and IT to influence spending decisions and automate reporting layers.
Define and lead the cross-platform mobile strategy for iOS and Android to drive growth, retention, and monetization. Lead the development of AI-native workflows and 0 to 1 product experiences through rapid iteration and experimentation.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, prospecting potential affiliates, and managing landing pages and offers.
Own the end-to-end backend lifecycle of the CRM Opportunities product, focusing on data models, APIs, and distributed workflows. Design and scale high-volume services while occasionally implementing UI changes in Vue.js to ensure seamless feature delivery.
Lead a team of 10+ engineers to build and scale a high-traffic omnichannel inbox product. Drive the technical roadmap, architecture, and engineering velocity while partnering with Product and Design to deliver a category-winning user experience.
Software Development Engineer III (Fullstack ) - Workflows
HighLevel
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Full Time
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2 months ago
HighLevel
Own large features end-to-end from design to production and drive key architectural decisions. Mentor junior developers while optimizing backend performance and improving frontend responsiveness.
Software Development Engineer III (CRM - Bulk Import)
HighLevel
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Full Time
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2 months ago
HighLevel
Own the end-to-end lifecycle of the CRM Bulk Import product, including the orchestration layer and stateless read-side proxy. Design and scale a CRM-agnostic pipeline to handle millions of records from third-party APIs into HighLevel workspaces.
Own the CRM Tasks product end-to-end, from designing and building to shipping and scaling features independently. Translate business requirements into production-grade solutions while ensuring system reliability and performance.
Software Development Engineer III - Custom Objects (Backend)
HighLevel
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Full Time
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2 months ago
HighLevel
Design and evolve scalable Node.js/NestJS backend services and optimize MongoDB/Firestore schemas for high-volume workloads. Additionally, develop modular Vue 3 user interfaces and manage production observability and on-call duties.
The role involves resolving complex technical SEO and AI-driven search issues while acting as a domain expert for LLM and local discovery. You will collaborate with product and engineering teams to influence the roadmap for AI SEO features and create technical documentation.
You will serve as a strategic partner to GTM leadership, driving organizational design, workforce planning, and talent strategy to support rapid scaling. Additionally, you will manage complex employee relations, lead change management initiatives, and champion AI-enabled productivity across the organization.
The Lead DevOps Engineer will drive visibility, efficiency, and cost savings across the company's multi-cloud infrastructure. Responsibilities include designing cost-optimization strategies, building observability dashboards, and collaborating with engineering teams to align infrastructure costs with product usage.
The Lead DevOps Engineer will design and maintain robust CI/CD pipelines while developing internal tools to enhance developer efficiency. They will also monitor key productivity KPIs and act as a bridge between platform and engineering teams to streamline workflows.
The Finance Analytics Manager will own the GTM analytics infrastructure and lead KPI stewardship across the customer lifecycle. They will design and measure GTM experiments while building scalable reporting frameworks to drive revenue performance insights.
The Staff Engineer will design and evolve secure, scalable cloud infrastructure on GCP while leading architectural reviews for high-impact projects. They will also mentor engineering teams and collaborate with SRE and Security departments to ensure platform reliability and operational excellence.
Lead and evolve the company's retention engine by overseeing customer care teams and implementing strategies to reduce churn and drive early adoption. Partner with cross-functional departments to optimize the customer journey and ensure long-term revenue retention through data-driven insights.
The Cloud Security Engineer will design and implement security controls across GCP and GKE environments while managing network and edge security via Cloudflare. They are also responsible for monitoring security, responding to incidents, and ensuring compliance with standards like ISO 27001 and SOC2.
The Product Marketing Coordinator will support content creation, event coordination, and marketing campaign execution. They will also assist in maintaining marketing workflows, managing project timelines, and developing presentation materials.
Design, build, and scale reliable backend systems and APIs while contributing to frontend development for seamless user experiences. Take full ownership of features from problem definition through to production and monitoring.
Sr. Director, Product Management (Marketing OS & Lead Generation Suite)
HighLevel
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Full Time
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2 months ago
HighLevel
Define and own the long-term vision and strategy for HighLevel’s Marketing OS and lead generation ecosystem. Lead cross-functional teams to drive product integration, AI innovation, and growth across the customer acquisition lifecycle.
The Affiliate Manager will support the management of affiliate partners by handling day-to-day communication, onboarding, and engagement efforts. They will also track affiliate performance, maintain CRM data accuracy, and collaborate with internal teams to resolve queries and optimize marketing funnels.
The Staff Product Engineer will own the end-to-end development and scaling of the company's Marketplace and Developer Ecosystem. This includes managing public APIs, integrations, monetization systems, and driving technical architecture across the platform.
Lead strategic finance partnerships for Revenue and Marketing functions to influence resource allocation and growth decisions. Develop robust financial frameworks, models, and KPIs to drive forecasting accuracy and evaluate investment efficiency.
The Senior Growth Marketer will lead the development of a verticalization growth framework to enhance product adoption and expansion across key industries. This includes owning the growth strategy for the marketing agency segment and researching additional high-opportunity industries.
This role involves owning the event ingestion and identity layer, focusing on the operational reliability and correctness of event and identity data moving through the data platform. Responsibilities include designing and operating pipelines, implementing schema validation, and building workflows to ensure product events are consistent and safe for analytics and reporting.
This role involves leading the modeling and semantic foundation of the Customer Data Platform by defining how product events become structured behavioral datasets. The Staff Analytics Engineer will partner with various teams to ensure behavioral data is reliable, well-modeled, and consistently defined across the company.
This role involves leading the Product & Engineering strategic finance function, acting as a trusted advisor to senior leaders to influence and quantify key business decisions. The director will own the process for defining the business impact of investments, ensuring alignment between operational objectives and financial targets.
The role involves building and leading the internal audit function, developing an enterprise risk assessment process including a heat map, and executing a risk-based annual audit plan across all business functions. Responsibilities also include presenting findings to leadership, partnering with business leaders on control improvements, and monitoring remediation efforts.
The specialist will conduct high-quality research and synthesis in close partnership with the Director of Revenue Operations to support leadership decision-making through rigorous external context and analysis. Key tasks involve deconstructing external metrics from public disclosures, decoding competitor intent, and monitoring macroeconomic shifts within the SMB SaaS landscape.
This role owns the end-to-end strategy for the 'First 30 Days' experience, focusing on accelerating Time-to-Value and maximizing Trial-to-Paid conversion rates by leading cross-functional pods. Key duties include defining core activation metrics, designing personalized user journeys, partnering with Data Science on predictive activation models, and running high-velocity A/B tests.
The engineer will own a product outcome end-to-end, translating business goals into deployable systems, defining architecture, and shipping production-grade systems rapidly. Responsibilities include building AI-native systems like LLM agents and workflow automation, while designing for scale, cost, and performance.
This senior role involves owning and evolving the end-to-end architecture for all internal business systems, ensuring platforms used by departments like Support, Sales, HR, and Finance function as a cohesive, scalable ecosystem. The manager will also serve as the primary decision-maker for new system requests, evaluating strategic alignment, effort, and total cost of ownership.
Staff Engineer - Platform (SQL/NoSQL, Search & Distributed Databases)
HighLevel
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4 months ago
HighLevel
The Staff Engineer will design, configure, and optimize large-scale clusters of various databases (SQL, NoSQL, Search) and develop automation tooling for provisioning and monitoring these managed database services. They will also collaborate on data-access patterns, enforce SLAs, and establish governance for critical operations like backup and disaster recovery across multiple cloud environments.
The engineer will own and contribute to the architecture and development of core systems including Agency Module, Billing, and Affiliate tracking, focusing on robust backend APIs, scalable distributed patterns, and performant frontend experiences. Key tasks involve architecting secure third-party payment integrations, implementing observability tools, and championing platform security and compliance across financial workflows.
Software Development Engineer III - Full Stack Development (Platform Experience)
HighLevel
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4 months ago
HighLevel
Design and build highly reliable, scalable systems to maintain near 100% uptime for mission-critical applications, while proactively identifying and resolving performance bottlenecks and production issues. Own end-to-end feature delivery, enforce high coding standards, and collaborate on optimizing conversion funnels through data-driven experimentation.
The Engineering Manager will lead the Custom Objects team responsible for designing, building, scaling, and supporting flexible data models within the HighLevel CRM. This involves owning architectural direction, team outcomes, platform quality, and driving engineering excellence across architecture, reliability, and performance.
The role involves engaging greenfield accounts, dormant customers, and marketing-sourced leads to create new trial opportunities and demos through targeted outreach campaigns. This specialist will partner with Marketing and Customer Intelligence to use insights for personalized outreach that drives revenue growth.
The role involves identifying, engaging, and nurturing new customer relationships by aligning platform solutions with customer goals to drive maximum trial conversion. This includes conducting consultative trial engagement via Zoom and utilizing various communication channels to guide prospects to become paying clients.
The role involves designing and evolving Node.js/NestJS backend services that operate at scale, making architectural decisions balancing scale, cost, and maintainability. Responsibilities also include building well-typed REST contracts, modeling data for high read/write workloads, implementing resilience strategies, shipping Vue 3 UIs, and owning production observability.
The role involves acting as a self-contained unit of innovation, navigating the full software development lifecycle from product strategy to implementation. Responsibilities include defining requirements, designing user interfaces, implementing features, and ensuring quality assurance.
The Staff Product Manager will own the product vision and strategy for HighLevel’s Courses platform, focusing on learner engagement, retention, and outcomes. They will lead the development of features that enhance the learning experience and drive growth.
The Staff Engineer will redesign and optimize data models and queries across various databases, ensuring reliability and performance. They will also lead efforts in system design, observability, and testing standards.
The Lead Engineer will define and enforce the data-layer grammar for workflows within HighLevel, ensuring they are valid and safe to create. Responsibilities include designing the DSL, owning JSON schemas, implementing validation layers, and establishing testing disciplines.
The Sr. Tableau Developer will create and manage Tableau dashboards to provide real-time insights to business stakeholders and ensure visualizations meet strategic goals. They will also act as a liaison between the data team and other business units to gather requirements and troubleshoot platform issues.
The role involves operating, securing, and improving HighLevel’s production infrastructure, including on-call operations and incident response. Engineers will work closely with various teams to ensure systems are stable, resilient, and secure.
The Director of Data Infrastructure & Operations will lead multiple teams responsible for core datastores and data reliability engineering, ensuring the architecture and operational excellence of HighLevel’s data infrastructure. This role also involves establishing governance, compliance, and cost optimization strategies across data platforms.
As a Staff Engineer on the Users team, you will design and evolve secure multi-tenant architectures and define tenant isolation guarantees. You will also lead security-critical backend designs and partner with Infra/Security teams on various security measures.
The Manager of Affiliate Activation will oversee a team of Affiliate Managers, focusing on activating new affiliates and managing engagement activities. This role involves analyzing metrics for affiliate performance and ensuring effective training for the Affiliate team.
As a Senior Software Engineer, you will contribute to the architecture and development across products, ensuring technical excellence in both frontend and backend systems. You will solve complex challenges and collaborate closely with product managers to ensure exceptional user experiences at scale.
The Lead Engineer will drive developer experience and system health metrics across the Revex vertical, ensuring compliance with the latest standards. They will also mentor engineers and identify solutions to improve productivity and system reliability.
