Lead design strategy and execution for complex initiatives across multiple teams to create coherent product experiences. Partner with product, engineering, and research leaders to define product direction and ensure high-quality execution.
You will architect and scale global commerce services while serving as a technical force-multiplier for the engineering team. You will also own the reliability, auditability, and performance of core payment and commerce infrastructure.
Manage and develop a team of 8-12 product designers while leading the design execution for AI-powered workflows across product and revenue lines. Partner with cross-functional leadership to shape roadmaps, ensure design quality, and maintain alignment with business goals and technical constraints.
The Senior Manager of Revenue Operations will serve as a strategic partner to Customer Success and Implementation leadership, building operational frameworks and analytical models to drive growth. They will own the operational foundation, KPI tracking, and retention intelligence to ensure data-driven decision-making across the organization.
The Manager of Revenue Operations will lead strategic GTM partnerships, manage forecasting and annual operating plans, and oversee the Endorsed Affiliates program. They will also design and optimize operational processes, manage the GTM tech stack, and lead a team of analysts to drive data-informed decision-making.
The Affiliate Manager will prospect, recruit, and manage a targeted list of affiliates to drive customer acquisition. They will collaborate with internal teams to develop recruitment strategies and ensure affiliates meet contractual performance goals.
The specialist will administer legal and AI technology initiatives while identifying opportunities to improve operational efficiency. They will manage contract lifecycle systems, AI-assisted review tools, and cross-departmental workflows to support the legal team.
You will own end-to-end hiring for technology roles and partner with business leaders to develop effective sourcing strategies. Additionally, you will leverage data and AI-powered tools to improve hiring velocity, candidate experience, and team performance.
The Sr. People Operations Specialist will manage key employee lifecycle processes, including offboarding, transitions, and payroll inputs. They will also drive operational efficiency by identifying process gaps, implementing automation, and collaborating with cross-functional teams.
You will design large-scale print materials such as event signage and marketing collateral while ensuring brand consistency across physical and digital touchpoints. The role involves preparing print-ready files, coordinating with vendors, and collaborating with marketing teams to execute design projects.
The Sr. Tax Accountant will manage U.S. federal and state corporate income tax compliance, including quarterly and annual ASC 740 tax provisions. They will also partner with internal teams and external auditors to ensure accurate financial reporting and defend tax positions during audits.
Lead design strategy and execution for defined product pillars while partnering with product and engineering leaders to shape vision. Drive quality standards, mentor designers, and influence leadership decisions through data-informed design and customer empathy.
The Demo Specialist will proactively engage and qualify new prospects through outbound outreach and inbound lead management. They are responsible for conducting compelling software demos via Zoom to align product capabilities with prospect goals and drive trial sign-ups.
The Managing Counsel will lead the go-to-market legal function, providing strategic advice on advertising, consumer protection, and commercial contracting. They will also oversee a team of legal professionals, manage commercial risk frameworks, and build scalable processes to support rapid business growth.
The IT Compliance Manager will drive the IT compliance program by conducting control design assessments and effectiveness testing for SOX ITGCs and ITACs. They will partner cross-functionally to embed automation into compliance workflows and ensure sustainable control architecture within evolving technical environments.
You will serve as a strategic partner to Support leadership, owning the operational and analytical frameworks that connect support activities to revenue outcomes. This includes managing forecasting, building business cases for investments, and optimizing AI-driven support workflows to drive efficiency and customer retention.
The Lead Automations Analyst will design, build, and deploy end-to-end AI solutions within the internal ORA platform to solve customer success challenges. This role involves managing AI workflows across the call lifecycle, partnering with RevOps on platform capabilities, and establishing technical standards for AI development.
The Director of Product Pricing & Monetization will lead the company-wide strategy for pricing, packaging, and monetization while building a continuous customer-learning system. This role involves cross-functional collaboration to align customer value with sustainable growth through research, experimentation, and financial modeling.
Analyze product usage and customer behavior across the LeadGen suite to identify trends, friction points, and growth opportunities. Partner with Product Managers to size opportunities, validate hypotheses, and build dashboards that track key product metrics.
The specialist will manage litigation operations, eDiscovery processes, and intellectual property portfolios while ensuring operational excellence. They will also coordinate with outside counsel, implement scalable workflows, and support brand protection investigations.
You will own the strategy and commercial success of the App Marketplace by recruiting partners, negotiating agreements, and driving ecosystem growth. You will also collaborate across product, engineering, and GTM teams to identify market gaps and ensure seamless partner launches.
Define and lead the long-term product strategy, architecture, and quality standards for the Voice AI platform. Partner with engineering, design, and cross-functional teams to deliver a reliable, scalable, and commercially successful voice automation solution.
You will own the end-to-end strategy, execution, and growth of the RCS and rich messaging product line, including sender registration, fallback logic, and monetization. You will collaborate across cross-functional teams to drive market expansion and define the product roadmap for global messaging capabilities.
Lead design strategy and execution for product pillars while partnering with engineering and product leaders to define vision and roadmaps. Drive design quality, mentor team members, and set standards for usability, accessibility, and visual consistency across the platform.
Lead design strategy and execution for product pillars while partnering with engineering and product leaders to define vision and roadmaps. Drive design quality, set standards for usability and accessibility, and mentor other designers to elevate the overall craft of the team.
Lead design strategy and execution for product pillars while partnering with engineering and product leaders to define vision. Drive design quality, mentor team members, and ensure consistency across complex digital product experiences.
The apprentice will support core People Operations processes including employee lifecycle management, compliance, and benefits administration. They will also assist with data reporting, process documentation, and internal communications to improve employee self-service resources.
The apprentice will support organizational design, culture, and leadership development initiatives by gathering and analyzing data. They will also assist in project management, research industry best practices, and utilize AI tools to improve organizational effectiveness.
The Learning & Development Apprentice will manage onboarding workflows, LMS administration on Sana, and support learning program execution. They will also create AI-enabled learning content and maintain documentation to ensure a smooth experience for global new hires.
The apprentice will support recruitment initiatives by sourcing candidates, conducting initial screenings, and coordinating interviews across various functions. They will also maintain candidate data in the Applicant Tracking System and assist with recruitment reporting and pipeline tracking.
The Talent Acquisition Apprentice will support the recruitment team by sourcing candidates, screening resumes, and conducting initial recruiter calls. They will also coordinate interviews, maintain candidate records in the ATS, and assist with employer branding and recruitment reporting.
The Director of SDET will own the end-to-end quality engineering vision, strategy, and roadmap across multiple product lines. They will also lead the organization's AI adoption strategy for quality engineering and mentor SDET managers and leads.
Define and drive the long-term product vision, strategy, and architecture for the Conversation AI platform. Own the end-to-end system lifecycle, including agent creation, knowledge retrieval, routing logic, and performance evaluation across multiple messaging channels.
You will lead the Monetization Platform team, overseeing the architecture and scaling of billing, reselling, and financial transaction systems. Additionally, you will manage fraud and abuse prevention layers while developing senior engineering talent and driving cross-functional technical initiatives.
Lead multiple engineering squads to architect and scale the core Phone platform, including billing, trust, and compliance systems. Partner with cross-functional teams to ensure high availability, performance, and data integrity for mission-critical communication services.
You will lead the WhatsApp engineering team in architecting and scaling core platform components to support billions of monthly events. Additionally, you will oversee end-to-end billing, trust and compliance systems, and mentor senior engineers to ensure operational excellence.
The Application Engineer will design, develop, and maintain API integrations between enterprise IT systems and various applications. They will also manage automation workflows for user lifecycle management, access provisioning, and secure integration practices.
Define and drive the long-term product vision, strategy, and architecture for HighLevel's Knowledge Bases and Ask AI platform. Lead the end-to-end development of AI-driven intelligence systems, ensuring high-quality retrieval, agent orchestration, and seamless user experiences across the platform.
Define and drive the vision, roadmap, and success metrics for the WhatsApp product, including onboarding, monetization, and AI integration. Partner with engineering, design, and Meta to build a reliable, compliant, and commercially successful platform for SMBs.
The Benefits Operations Manager will lead the end-to-end lifecycle of benefits, wellness, and compliance initiatives while serving as the primary point of contact for vendor relationships and program administration. This role involves designing scalable, compliant infrastructure that balances rigorous documentation with a seamless, customer-obsessed employee experience.
You will own key parts of the Workflows product experience, focusing on activation, builder usability, and execution reliability. You will collaborate with cross-functional teams to ship scalable improvements and drive product success through data-driven insights.
The Implementation Advisor acts as a subject matter expert to guide customers through software onboarding, integration, and business process optimization. They are responsible for managing project timelines, driving product adoption, and ensuring long-term customer success through effective communication and technical support.
You will lead, coach, and empower a customer-facing team to achieve growth KPIs while fostering a high-performance culture. Additionally, you will drive process improvements, manage escalations, and ensure exceptional trial experiences through data-driven insights.
You will lead application security initiatives and drive security practices for AI-powered products across the engineering organization. This involves conducting architecture reviews, automating security testing in CI/CD pipelines, and mentoring engineers to foster a security-first culture.
The Senior DevOps Engineer will lead efforts to measure and reduce cloud operational costs while building cost observability dashboards. They will collaborate with engineering and finance teams to optimize multi-cloud infrastructure across GCP and AWS.
Own the product strategy and execution for HighLevel's Reselling, Rebilling, and Wallet platforms to enable agency monetization. Collaborate with Engineering, Finance, and Design to build scalable systems for fund management, markups, and financial transparency.
Lead the transformation of the Email Marketing platform into an AI-first communication engine by owning the end-to-end Email Builder and Sequence AI experiences. Define the multi-year product strategy and roadmap to drive user adoption and revenue through intelligent automation and campaign intelligence.
Lead the strategy and architectural evolution of HighLevel's enterprise voice, SIP, and contact center infrastructure. Develop a carrier-agnostic platform featuring advanced routing, IVR automation, and native CCaaS capabilities.
Lead the architecture and development of the LC Phone Voice System, focusing on voice calling, IVR, and SIP capabilities. Ensure platform stability and scalability while resolving critical carrier-level service issues and optimizing backend API services.
The role involves managing the end-to-end accounts payable process, including invoice coding, vendor onboarding, and payment processing via Ramp. Additionally, the specialist will handle expense reporting, account reconciliations, and support month-end closing and audit activities.
Manage the operational aspects of affiliate and endorsement programs, ensuring accurate commission calculations and timely payouts. Serve as the primary point of contact for partner inquiries and coordinate payment activity between Marketing and Accounting.
Define and implement the company-wide methodology for experimentation and causal inference to drive data-backed product decisions. Establish statistical standards for small-sample contexts and coach cross-functional teams on rigorous test design.
Stabilize and scale the LC Phone platform by tackling systemic bottlenecks and optimizing resource usage. Lead long-term refactoring efforts, reduce technical debt, and mentor engineers to drive the platform roadmap.
Lead a team of analytics engineers to build a trusted data foundation and semantic metrics layer for company-wide decision-making. Define the analytics engineering roadmap and partner cross-functionally to ensure high-quality, scalable data products.
Establish and manage the operating model for the Product Design team to improve coordination, clarity, and launch readiness. Act as the operational backbone for design, research, and cross-functional partnerships with Product and Engineering.
Develop AI-driven workflow automation features, including prompt-based inputs and custom AI agents. Optimize high-traffic APIs and implement RAG systems to create context-aware business processes.
The Affiliate Manager is responsible for recruiting and managing affiliates to expand HighLevel's customer acquisition channel. This includes developing recruitment strategies, managing affiliate performance against KPIs, and coordinating landing pages and offers.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, managing affiliate performance against KPIs, and coordinating landing pages and offers.
Lead and manage a team of product designers to oversee core platform and native mobile experiences. Drive the strategy and execution of the company's bespoke design system to improve overall UX/UI quality and production velocity.
Drive the technical direction and architecture for the AI Studio application builder, focusing on generative AI pipelines and deployment systems. Act as a hands-on technical leader designing scalable distributed systems and mentoring engineers through code reviews and design discussions.
Architect and develop high-performance, scalable mobile applications using Flutter and Dart. Integrate AI and LLM tools to optimize the development lifecycle and enhance code reliability.
Manage end-to-end accounting operations, including month-end closes, account reconciliations, and audit readiness. Drive efficiency by leveraging AI tools and optimizing FinTech systems like NetSuite and FloQast.
Own the strategy, execution, and quality of the VoiceAI product, focusing on inbound and outbound AI agents for SMBs. Collaborate with engineering and design to improve call quality, latency, and integration with CRM and workflow automation tools.
Design and build scalable, secure user management systems focusing on authentication, authorization, and complex permission hierarchies. Collaborate cross-functionally to implement IAM v2 systems and optimize high-volume user operations within a multi-tenant SaaS platform.
Own the vision, strategy, and business outcomes for the Agency Revenue Suite to help agencies scale SaaS businesses. Drive measurable improvements in onboarding, activation, and retention through data-driven experimentation and cross-functional collaboration.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, analyzing growth KPIs, and collaborating with sales and marketing leadership.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, analyzing growth KPIs, and collaborating with sales and marketing leadership.
Design, build, and maintain secure, scalable integrations between Darwinbox and external platforms like ADP, Netsuite, and Snowflake. Ensure clean data flow, schema governance, and operational continuity across the People Technology ecosystem.
The Implementation Advisor acts as a subject matter expert to guide customers through software onboarding and business growth strategies. They are responsible for creating implementation plans, managing software migrations, and ensuring high customer adoption and success metrics.
This role focuses on bridging Product, Finance, and GTM teams to identify growth opportunities and drive revenue across multiple product lines. The Associate Director will lead high-impact strategic initiatives from ideation through execution to improve product adoption and business performance.
Own the end-to-end vision, strategy, and execution of HighLevel's Product Information Management (PIM) system. Lead the structural overhaul of catalog infrastructure to support physical, digital, and service-based goods at scale.
Own the operational backbone of the commerce platform, including orders, subscriptions, transactions, and inventory. Lead the development of the internal accounting layer and the public API surface for external developers and marketplace partners.
Lead and scale a global team of Community Specialists to manage engagement and moderation across multiple social platforms. Act as the primary bridge between the user community and product engineering while coordinating crisis communications during service disruptions.
Own the end-to-end development of the Email Template Builder web app, from initial prototype to production scale. Translate business goals into deployable systems while optimizing for performance, reliability, and AI integration.
Implement and optimize shared frameworks and data access patterns for large-scale systems using various NoSQL and SQL databases. Develop reusable SDKs and platform services while ensuring operational stability and sub-second latencies.
Architect and develop reusable frameworks, SDKs, and core platform services using Node.js and GoLang on GCP. Lead technical design reviews and drive AI-powered engineering workflows to improve SDLC efficiency and developer productivity.
The role focuses on recruiting and managing affiliates to expand HighLevel's customer acquisition channel. Responsibilities include developing recruitment strategies, prospecting potential affiliates, and managing landing pages and offers.
Own large features end-to-end from design to production and drive key architectural decisions. Mentor junior developers while optimizing backend performance and improving frontend responsiveness.
You will serve as a strategic partner to GTM leadership, driving organizational design, workforce planning, and talent strategy to support rapid scaling. Additionally, you will manage complex employee relations, lead change management initiatives, and champion AI-enabled productivity across the organization.
The Staff Engineer will design and evolve secure, scalable cloud infrastructure on GCP while leading architectural reviews for high-impact projects. They will also mentor engineering teams and collaborate with SRE and Security departments to ensure platform reliability and operational excellence.
Lead and evolve the company's retention engine by overseeing customer care teams and implementing strategies to reduce churn and drive early adoption. Partner with cross-functional departments to optimize the customer journey and ensure long-term revenue retention through data-driven insights.
The Affiliate Manager will support the management of affiliate partners by handling day-to-day communication, onboarding, and engagement efforts. They will also track affiliate performance, maintain CRM data accuracy, and collaborate with internal teams to resolve queries and optimize marketing funnels.
This role involves leading the modeling and semantic foundation of the Customer Data Platform by defining how product events become structured behavioral datasets. The Staff Analytics Engineer will partner with various teams to ensure behavioral data is reliable, well-modeled, and consistently defined across the company.
The engineer will own a product outcome end-to-end, translating business goals into deployable systems, defining architecture, and shipping production-grade systems rapidly. Responsibilities include building AI-native systems like LLM agents and workflow automation, while designing for scale, cost, and performance.
This senior role involves owning and evolving the end-to-end architecture for all internal business systems, ensuring platforms used by departments like Support, Sales, HR, and Finance function as a cohesive, scalable ecosystem. The manager will also serve as the primary decision-maker for new system requests, evaluating strategic alignment, effort, and total cost of ownership.
