The analyst will lead escalated ticket resolution and knowledge management for the enterprise ICAM program while coordinating with application development teams during outages. They are also responsible for maintaining process documentation, mentoring staff, and providing senior-level support to the Help Desk Lead.
The IAM Help Desk Analyst resolves escalated help desk tickets and collaborates with subject matter experts to document technical fixes. They also maintain process documentation, generate reports, and support the coordination of IAM operations during system outages.
Develop procurement packages and support the full acquisition lifecycle, including planning, solicitation, award, administration, and closeout. Coordinate with contracting and program stakeholders, monitor performance, support contract administration and reviews, and improve acquisition processes and documentation.
The Chief Clinical AI Officer will lead the clinical AI strategy and investment roadmap, connecting frontline clinical needs with technology strategy and product development. This role involves defining clinical solution design, ensuring clinical quality, and driving adoption across healthcare programs.
The Senior Product Manager will own the delivery strategy and roadmap for the VA Telehealth portfolio, ensuring alignment with mission priorities. They will serve as the primary point of accountability for product outcomes while coordinating across cross-functional teams and stakeholders.
Supports human-centered design and human factors work across the VA Connected Health portfolio, including user research, usability assessments, field testing, and evaluation of digital health products. Creates and maintains research and design artifacts, reports user feedback, supports accessibility and design standards, and collaborates with product and clinical stakeholders to refine requirements and product roadmaps.
The Senior Network Security Engineer will lead the design, operation, and troubleshooting of enterprise network-security infrastructure, including Palo Alto firewalls and Cisco switching. This role serves as a technical escalation point for complex incidents and collaborates with cross-functional teams to maintain highly available and secure services.
The role involves leading Salesforce product-level objectives, developing strategic roadmaps, and translating business requirements into architected solutions. You will act as a trusted advisor to federal clients while managing technical design sessions and mitigating project risks.
The IAM Project Manager plans and executes enterprise-level identity and access management initiatives while managing scope, schedule, and risk. They coordinate cross-functional engineering and architecture teams to ensure project deliverables meet federal requirements and customer priorities.
The IAM Program Manager leads the delivery of enterprise Identity, Credential, and Access Management (ICAM) programs for the Department of Veterans Affairs. Responsibilities include managing program budgets, overseeing technical performance, and coordinating release activities across engineering and security teams.
The IAM Release Manager directs and coordinates the release of Identity, Credential, and Access Management capabilities from development through production. This role manages the release calendar, ensures deployment readiness, and implements process improvements like automated pipelines.
The IAM Business Analyst gathers, analyzes, and documents functional requirements for enterprise ICAM programs while bridging the gap between stakeholders and technical engineering teams. They are responsible for mapping business processes, writing user stories, and supporting Agile sprint delivery to ensure ICAM capabilities are clearly defined and validated.
The engineer will lead the design, development, and maintenance of software components and integrations for the enterprise ICAM program. They will also provide technical leadership, mentor junior staff, and ensure secure coding practices across CI/CD pipelines.
The engineer will design, develop, and maintain software components and integrations for the enterprise ICAM program. They will also collaborate with architecture and QA teams to deliver application enhancements and resolve production issues.
The IAM Senior SQA Engineer will lead test strategy, architecture, and technical validation for enterprise ICAM products including SSO, Entra ID, and MPI. They will also mentor junior staff, drive defect resolution, and ensure all releases meet performance, reliability, and accessibility standards.
The IAM SQA Engineer develops and executes test plans and scripts for ICAM products to ensure system reliability and compliance. They collaborate with engineering teams to validate application integrations and support agile sprint delivery within CI/CD pipelines.
The IAM Systems Administrator configures, monitors, and maintains Microsoft Azure cloud infrastructure and directory services to support enterprise ICAM programs. They are responsible for system patching, security hardening, troubleshooting infrastructure incidents, and automating routine tasks via scripting.
Administer and optimize Oracle databases supporting the VA's ICAM products, including IGA, PAM, and MPI, with responsibility for availability, performance, security, backup and recovery, and data integrity. Coordinate database operations and changes with IAM engineering, cloud, systems administration, and release management teams, and resolve escalated incidents.
The role involves leading a team of analysts to support program management, data analytics, and reporting activities for DHS ICE. Responsibilities include performing gap analysis, developing dashboards, and translating complex technical information into clear project deliverables.
The analyst will provide strategic communications and policy support to DHS ICE, including drafting congressional correspondence and briefing materials. They will also facilitate stakeholder collaboration, perform gap analysis, and manage programmatic reporting tasks.
The IAM IRIS Systems Administrator is responsible for configuring, monitoring, and maintaining Microsoft Azure cloud infrastructure and InterSystems IRIS database environments. They also perform system patching, security hardening, and troubleshooting to ensure the availability and performance of ICAM services.
The IAM Architect will lead the design and implementation of enterprise identity resolution and person-matching capabilities to establish authoritative identity records. This role involves managing the Master Person Index, defining matching strategies, and ensuring compliance with federal identity standards.
The Senior Acquisition Specialist will manage end-to-end acquisition lifecycle activities, including planning, solicitation, award, and contract administration for the Department of Homeland Security. They will also provide program management support, monitor acquisition performance metrics, and collaborate with cross-functional teams to ensure compliance and quality standards.
The Senior IT Project Manager will lead the end-to-end planning and execution of complex IT infrastructure and network modernization projects for the U.S. Coast Guard. Responsibilities include managing project schedules, budgets, and cross-functional teams to ensure successful technology deployments with minimal operational disruption.
Design, develop, and implement custom Power Platform solutions to streamline business processes and improve operational efficiency. Collaborate with stakeholders to manage data analytics, reporting, and workflow automation to support the ICE mission.
The UX/UI Designer will execute user-centered design and validation activities, including usability sessions and high-fidelity prototyping. They will collaborate with product managers and stakeholders to improve digital experiences for Veterans and clinical users.
The Journeyman Application Developer provides Tier 1 and Tier 2 technical support, incident resolution, and platform enhancements within the ServiceNow environment. They collaborate with cross-functional teams to translate business requirements into technical solutions while maintaining system stability and documentation.
The SQA Tester will design, develop, and implement testing methods to ensure products meet specifications while collaborating with developers and end users. Responsibilities include creating test plans, tracking defects, coordinating test events, and reporting on test metrics to management.
The Partner Manager oversees day-to-day operational relationships with subcontractors and vendors supporting Department of Veterans Affairs technology initiatives. This role coordinates partner performance, staffing, financial deliverables, and subcontract-related actions to ensure alignment with program requirements.
The Product Delivery Owner manages the daily tactical application of the product roadmap by creating and refining features and user stories for delivery teams. They serve as the primary customer advocate, ensuring team backlogs align with business objectives and stakeholder needs.
