The Director of Escalation Management leads a team of engineers to triage and resolve complex technical issues before they reach L3 Engineering. This role also manages ITIL-aligned Problem and Release Management practices while driving root cause analysis and cross-functional defect reviews.
The Associate Director leads the Escalation Management team to triage, prioritize, and resolve complex technical issues before they reach L3 Engineering. This role also manages ITIL-aligned Problem and Release Management practices while driving root cause analysis and cross-functional defect reviews.
The Director of Service Enablement leads a multi-function organization to ensure operational readiness for product releases across regions. This role manages teams responsible for technical documentation, training, manufacturing, and SRE tooling while coordinating across implementation and product departments.
Support DeepHealth’s global privacy programs by helping ensure personal data is handled in compliance with applicable laws and company requirements, including GDPR and HIPAA. Contribute to Privacy by Design, vendor assessments and agreements, regulatory research, privacy-related investigations, data subject and authority inquiries, documentation, and audit readiness.
The Senior Salesforce Architect will own the Salesforce architecture, including data models, security, and automation, while leading CRM integration initiatives. They will also manage the Service Jira integration and provide Tier 2/3 technical support for the Sales organization.
The Forward Deployment Engineer will own the technical solution design and configuration of the Viewer for customers, ensuring successful adoption of AI-enabled imaging workflows. They will serve as the primary technical lead during go-lives and act as an escalation point for complex technical issues.
The Forward Deployment Engineer will design and configure Reporting Pro solutions for customers, ensuring seamless adoption and integration with clinical workflows. They will also serve as a technical lead for go-lives, provide L3 support, and translate customer needs into standardized product requirements.
The Forward Deployment Engineer will design and manage clinical system integrations, ensuring seamless adoption of DeepHealth’s diagnostic suite. They will serve as the technical lead for customer implementations, resolve complex interface issues, and translate recurring needs into standard product capabilities.
The Senior Forward Deployment Engineer owns the end-to-end technical design and configuration of the Diagnostic Suite for assigned customers, integrating PACS, viewer, reporting, and AI components. They lead technical discovery, coach implementation teams, and serve as the primary technical lead during go-lives and complex escalations.
The Security Operations Engineer is responsible for building, configuring, and maintaining security tooling, automation, and detection content across cloud and corporate environments. They also provide technical remediation guidance and support incident response activities to ensure a defensible and auditable security posture.
The Senior Site Reliability Engineer will own the reliability, availability, and performance of cloud components and DeepHealth software solutions. They will lead incident response, implement automation tools to eliminate toil, and provide technical leadership within the platform engineering practice.
The Territory Sales Manager is responsible for driving growth by selling AI-powered radiology and enterprise imaging solutions to healthcare providers. They will manage the full sales cycle, from pipeline development to closing deals, while building relationships with clinical and operational stakeholders.
The Technical Services Engineer serves as the primary point of contact for PACS technical support, troubleshooting escalated issues and coordinating healthcare IT projects. They collaborate with cross-functional teams to resolve complex incidents, maintain system documentation, and ensure compliance with healthcare regulatory standards.
The Senior Clinical Application Specialist supports complex RIS, PACS, and clinical AI implementations by providing workflow analysis, optimization, and consulting. This role acts as a clinical subject matter expert to guide stakeholders through change management and ensure successful software adoption.
The Director of AI Governance is responsible for designing and implementing an AI governance framework aligned with ethical standards and regulatory requirements. They will oversee AI risk assessments, manage policy development, and collaborate cross-functionally to ensure safe and compliant AI deployment.
The Director of Data Governance will lead the evolution of the company's data ecosystem into a unified, high-quality enterprise asset. They are responsible for defining the data governance roadmap, enforcing data policies, and ensuring data readiness for AI and analytics initiatives.
The Proposal Manager leads the end-to-end proposal lifecycle for Enterprise Imaging and Clinical AI opportunities, coordinating cross-functional teams to produce compliant and differentiated responses. This role also manages proposal content libraries, tracks win outcomes, and prepares leadership for finalist meetings.
The Senior Sales Specialist is responsible for driving new business and expansion for a population health AI portfolio within an assigned geographic territory. This role involves managing full-cycle sales, building relationships with executive and clinical stakeholders, and executing territory business plans to meet sales quotas.
The Implementation Engineer manages the end-to-end technical deployment, integration, and validation of PACS and imaging solutions at healthcare facilities. They serve as the primary point of contact for clients, coordinating project milestones and providing second-level technical support.
The Senior Product Manager will lead the strategy and execution of ultrasound AI products, collaborating with clinical, engineering, and design teams to scale solutions. They are responsible for defining product priorities, managing model performance metrics, and ensuring successful delivery from discovery through to market launch.
The Business Development Manager is responsible for managing the North UK territory, including new business development, account expansion, and closing multi-year contracts. They will map hospital decision-making units and collaborate with internal teams to ensure a coherent customer experience.
The GRC Specialist will develop and implement comprehensive security compliance programs while managing risk frameworks and regulatory standards. They will also coordinate incident response efforts and collaborate across departments to maintain security best practices.
The Director of Software Development Engineering will lead the engineering organization to drive technical strategy, architecture, and product delivery. They are responsible for building scalable systems, fostering an inclusive engineering culture, and partnering with cross-functional leadership to achieve business outcomes.
The DevOps Engineer is responsible for designing and maintaining AWS cloud infrastructure and Kubernetes platforms using Infrastructure as Code. They will build CI/CD pipelines, automate operational processes, and ensure platform reliability and security.
Serve as the primary technical support resource for PACS/RIS and healthcare IT systems, resolving escalated incidents and maintaining high service quality. Collaborate with cross-functional teams to implement technical solutions, perform system updates, and provide training to customers.
