The Lead Product Manager will define and lead the product vision and long-term strategy for the Submissions Manager platform. They will oversee cross-functional execution across design, engineering, and marketing while managing roadmap prioritization and stakeholder communication.
The Talent Acquisition Partner will manage the full recruitment lifecycle for Product roles, including sourcing, screening, and offer negotiation. They will also act as a trusted advisor to Product leadership to develop talent strategies and improve hiring processes.
The Systems Administrator will support and maintain hybrid infrastructure across colocation data centers and cloud environments including Azure and GCP. Responsibilities include managing virtual machine lifecycles, executing patch management, and developing automation to improve system reliability and operational efficiency.
The Customer Success Manager will manage relationships with assigned accounts to ensure product adoption, high satisfaction, and revenue growth. They will also analyze customer health metrics and lead quarterly business reviews to drive retention and customer advocacy.
The associate will provide technical support to customers via phone, email, and chat regarding software and hardware issues. They are responsible for triaging, troubleshooting, and documenting customer problems while escalating complex issues to the appropriate department.
The Sales Consultant is responsible for hunting new business and selling enterprise SaaS solutions to independent insurance agencies. They will manage the full sales cycle from prospecting and cold calling to closing deals and maintaining client relationships.
Respond to customer inquiries via phone, email, and chat regarding accounting software applications. Triage and troubleshoot technical issues while maintaining professional and efficient service standards.
The Enterprise Account Executive will manage full-cycle sales for the risk digitization platform, targeting insurers, MGAs, and brokers in Canada and the US. This role involves prospecting, conducting POCs, and leading cross-functional teams to close enterprise-level deals.
Design and operate security controls across cloud platforms and edge infrastructure, including Cloudflare WAF and SASE solutions. Collaborate with infrastructure and incident response teams to implement zero-trust network access and cloud security posture management.
The Security Engineer will assess the security posture of AI/ML systems, including Large Language Models and generative AI infrastructure. They will conduct threat modeling, implement security controls, and develop security runbooks to mitigate risks like prompt injection and data exfiltration.
Manage a portfolio of strategic carrier and broker accounts by driving platform adoption and ensuring alignment with underwriting and claims workflows. Lead executive business reviews and multithread senior relationships to facilitate renewal and expansion plans.
The VP of Agency Adoption & Engagement will define and execute the adoption strategy for the commercial lines portfolio across North America to drive active usage and bound premium. This role involves leading cross-functional teams and engaging directly with senior agency leadership to foster network effects between brokers and carriers.
Develop automated test cases and plans using modern frameworks to ensure high-quality software delivery. Collaborate with architecture and engineering teams to resolve technical issues and maintain quality documentation.
Build and deploy AI-powered micro-apps, agents, and integrations on a governed GCP platform. Partner with business units to transition proofs of concept into production-ready software with robust monitoring and security.
Design, deploy, and operate enterprise network infrastructure across GCP, on-premises, and hybrid cloud environments. Manage network automation using Terraform and Ansible while supporting F5 BIG-IP load balancing and participating in an on-call rotation.
Lead complex, customer-facing software implementation projects from initiation to completion for strategic clients. Act as a trusted advisor to orchestrate cross-functional teams and leverage AI tools to ensure high-quality project outcomes.
Develop and maintain scalable data solutions and AI initiatives using BigQuery and GCP. Collaborate with cross-functional teams to optimize data architecture, ensure data integrity, and implement efficient ETL processes.
Establish the operating cadence and reporting frameworks to align product and engineering outcomes with long-term business goals. Facilitate portfolio prioritization and translate technical performance into actionable insights for the executive team and board.
Manage a team of Services Advisors to ensure accurate scoping of training, consulting, and technical engagements. Act as an AI thought leader to automate manual workflows and partner with Sales to drive services revenue.
Contribute to the modernization and optimization of the codebase by reducing technical debt and improving code quality. Collaborate with senior engineers to solve technical problems and participate in code reviews using modern AI tools.
Establish and lead the product analytics function from the ground up to shape product investment decisions. Define KPI frameworks and leverage Pendo to deliver actionable insights that influence roadmap priorities and business outcomes.
Lead end-to-end product analytics by defining metrics and measurement frameworks to inform product strategy and business decisions. Partner cross-functionally to translate user behavior and market trends into actionable insights for the product roadmap.
Develop and maintain robust web applications and microservices using React and Golang within a Scrum team. Mentor junior engineers and collaborate with architects and product owners to deliver high-quality technical solutions.
Provide architectural guidance for enterprise solutions to ensure scalability, reliability, and performance across complex development projects. Collaborate with engineering teams to define technical standards, develop proofs of concept, and maintain architectural blueprints.
Drive the strategy and end-to-end delivery of AI-powered and agentic features to improve insurance agency workflows. Collaborate with engineering and data science teams to prototype, test, and scale intelligent product capabilities while managing the product roadmap.
The Sr. UX Designer will develop a deep understanding of user needs to create wireframes, mockups, and prototypes for B2B enterprise software. They will collaborate with product and development teams to implement consistent design features and validate them through primary user research and analytics.
Lead and develop a team of Carrier Solution Consultants, managing performance and ensuring compelling product demonstrations. Engage with strategic carrier accounts and oversee proof of concept design and execution.
Lead large-scale, cross-functional technical programs within the DevOps and SRE team to drive alignment and delivery. Manage complex dependencies, mitigate risks, and communicate program status to both engineering and business leadership.
