The Senior Software Engineer will design, architect, and build scalable cloud-native software solutions while leading technical development efforts. They will also mentor junior engineers, contribute to AI-driven automation, and collaborate with cross-functional teams to ensure high-quality product delivery.
The Solution Consultant will collaborate with the sales team to deliver product demonstrations and document client strategic goals. They are responsible for presenting proposals and ensuring alignment between product capabilities and customer requirements.
The Associate Customer Support Technician will respond to customer inquiries via phone, email, and chat regarding software and hardware issues. They are responsible for triaging, troubleshooting, and documenting problems while providing professional and efficient customer service.
Lead and grow a global data engineering team while establishing engineering standards, planning delivery, and building scalable data pipelines and models on GCP. Own data reliability and DataOps practices, promote responsible AI adoption, and partner with business and technology stakeholders to deliver trusted, AI-ready data solutions.
Lead and develop a team of solution consultants while managing performance and cross-functional collaboration with sales and services. Personally engage with strategic accounts to model consultative selling and ensure compelling product demonstrations for the Epic Conductor platform.
The Manager, HRIS & People Technology will lead the HR technology strategy, roadmap, and team while serving as the functional owner of the HR ecosystem. This role involves overseeing UKG Pro, managing system integrations, and partnering with cross-functional teams to ensure data-driven operational excellence.
Lead the design and implementation of sophisticated data pipelines and infrastructure to support customer-facing Data Lake platforms. Collaborate with cross-functional teams to translate business problems into technical requirements while mentoring engineers and defining engineering standards.
The Lead UX Designer will define UX strategies and frameworks for complex, high-volume insurance workflows to improve efficiency and reduce errors. They will also lead cross-disciplinary planning, mentor team members, and ensure design consistency across product lines.
The Lead Product Manager will define and lead the product vision and long-term strategy for the Submissions Manager platform. They will oversee cross-functional execution across design, engineering, and marketing while managing roadmap prioritization and stakeholder communication.
The Talent Acquisition Partner will manage the full recruitment lifecycle for Product roles, including sourcing, screening, and offer negotiation. They will also act as a trusted advisor to Product leadership to develop talent strategies and improve hiring processes.
The Systems Administrator will support and maintain hybrid infrastructure across colocation data centers and cloud environments including Azure and GCP. Responsibilities include managing virtual machine lifecycles, executing patch management, and developing automation to improve system reliability and operational efficiency.
The Customer Success Manager will manage relationships with assigned accounts to ensure product adoption, high satisfaction, and revenue growth. They will also analyze customer health metrics and lead quarterly business reviews to drive retention and customer advocacy.
The Enterprise Account Executive will manage full-cycle sales for the risk digitization platform, targeting insurers, MGAs, and brokers in Canada and the US. This role involves prospecting, conducting POCs, and leading cross-functional teams to close enterprise-level deals.
The Security Engineer will assess the security posture of AI/ML systems, including Large Language Models and generative AI infrastructure. They will conduct threat modeling, implement security controls, and develop security runbooks to mitigate risks like prompt injection and data exfiltration.
Design and operate security controls across cloud platforms and edge infrastructure, including Cloudflare WAF and SASE solutions. Collaborate with infrastructure and incident response teams to implement zero-trust network access and cloud security posture management.
Manage a portfolio of strategic carrier and broker accounts by driving platform adoption and ensuring alignment with underwriting and claims workflows. Lead executive business reviews and multithread senior relationships to facilitate renewal and expansion plans.
The VP of Agency Adoption & Engagement will define and execute the adoption strategy for the commercial lines portfolio across North America to drive active usage and bound premium. This role involves leading cross-functional teams and engaging directly with senior agency leadership to foster network effects between brokers and carriers.
Design, deploy, and operate enterprise network infrastructure across GCP, on-premises, and hybrid cloud environments. Manage network automation using Terraform and Ansible while supporting F5 BIG-IP load balancing and participating in an on-call rotation.
Establish the operating cadence and reporting frameworks to align product and engineering outcomes with long-term business goals. Facilitate portfolio prioritization and translate technical performance into actionable insights for the executive team and board.
Contribute to the modernization and optimization of the codebase by reducing technical debt and improving code quality. Collaborate with senior engineers to solve technical problems and participate in code reviews using modern AI tools.
Establish and lead the product analytics function from the ground up to shape product investment decisions. Define KPI frameworks and leverage Pendo to deliver actionable insights that influence roadmap priorities and business outcomes.
Lead end-to-end product analytics by defining metrics and measurement frameworks to inform product strategy and business decisions. Partner cross-functionally to translate user behavior and market trends into actionable insights for the product roadmap.
Drive the strategy and end-to-end delivery of AI-powered and agentic features to improve insurance agency workflows. Collaborate with engineering and data science teams to prototype, test, and scale intelligent product capabilities while managing the product roadmap.
