The Call Quality Analyst evaluates call center performance by monitoring interactions and using analytical platforms to identify quality and efficiency improvements. They collaborate with management to develop employee scorecards, provide actionable feedback, and maintain reporting databases to support customer service excellence.
Antech Diagnostics
18 Remote Job Openings at Antech Diagnostics
Internal Medicine Consultant (North America Remote)
Antech Diagnostics
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Full Time
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11 days ago
Antech Diagnostics
Provide expert peer-to-peer medical consultation to veterinary clients regarding diagnostic reasoning, test selection, and case management for dogs and cats. Collaborate across departments and contribute to the development of internal learning materials and clinical resources.
Clinical Pathologist/ Spécialiste en pathologie clinique vétérinaire (French-Speaking, North America Remote)
Antech Diagnostics
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Full Time
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12 days ago
Antech Diagnostics
The Clinical Pathologist is responsible for diagnosing diseases and causes of death in companion and laboratory animals by examining tissues, fluids, and hematologic specimens. This includes preparing diagnostic reports and consulting with veterinarians regarding clinical findings.
The People Operations Specialist manages HRIS systems and data integrity to improve P&O processes and efficiency. They lead special projects, handle large-scale Workday transactions, and provide second-tier system support.
Remotely interpret various diagnostic images including radiographs, ultrasound, MRI, and CT to provide evaluations for veterinarians. Collaborate with colleagues and clients via digital communication tools and participate in professional enrichment and quality control programs.
Manage territory market share and growth by promoting Antech Reference Lab services, in-house diagnostics, and imaging systems. Act as a technical expert and advisor to support peer mentorship and resolve complex customer issues.
Clinical Pathologist (North America Remote)
Antech Diagnostics
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Full Time
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a month ago
Antech Diagnostics
The Clinical Pathologist diagnoses diseases and causes of death in companion and laboratory animals by examining tissues, fluids, and hematologic specimens. Responsibilities include preparing narrative reports, consulting with veterinarians, and participating in pathology rounds.
Clinical Pathologist (North America Remote)
Antech Diagnostics
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Full Time
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a month ago
Antech Diagnostics
The Clinical Pathologist diagnoses diseases and causes of death in companion and laboratory animals by examining tissues, fluids, and hematologic specimens. Responsibilities include preparing narrative reports and consulting with veterinarians regarding test results and clinical findings.
The AIS Radiologist will remotely review and interpret various diagnostic images, including radiographs and MRIs, and provide evaluations for veterinarians. They will also dictate diagnostic reports and communicate collaboratively with colleagues and clients.
The Associate Relations Manager serves as a subject matter expert leading complex workplace investigations and providing consultation on performance management. The role focuses on mitigating organizational risk and strengthening leadership capability to ensure a positive associate experience.
Internal Medicine Consultant (French-Speaking, Canada Remote)
Antech Diagnostics
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Full Time
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a month ago
Antech Diagnostics
Provide expert peer-to-peer medical consultations for veterinary clients focusing on small animal internal medicine. Responsibilities include interpreting diagnostic tests, developing treatment plans, and collaborating across departments to support clinical excellence.
Remotely interpret and evaluate various diagnostic images including radiographs, ultrasound, MRI, and CT for veterinary clinical treatment. Provide detailed diagnostic reports and collaborate with veterinary professionals via digital communication tools.
Lead and develop sales professionals to execute strategic account plans and grow Antech Diagnostics penetration within Mars Veterinary Health customers. Create and implement strategies to retain existing clients, win new business, and accelerate product adoption across various service areas.
Lead the technical administration and architecture of the NICE CXone platform, including Studio scripting and IVR logic. Oversee the implementation of Agentic AI solutions and automated support agents to enhance the customer service experience.
The role involves the analysis and interpretation of histological and immunohistochemical samples for veterinary cases. The pathologist will also support prescribing veterinarians in interpreting results and contribute to the laboratory's technical quality and scientific seminars.
Field Education Specialist, Ultrasound
Antech Diagnostics
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Full Time
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3 months ago
Antech Diagnostics
Provide onsite installation, applications training, and veterinary scanning education for ultrasound products to veterinarians and technicians. Serve as a lab instructor at Sound’s Academy of Veterinary Imaging and collaborate with sales teams for product demonstrations.
Clinical Pathologist (North America Remote)
Antech Diagnostics
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Full Time
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3 months ago
Antech Diagnostics
The Clinical Pathologist diagnoses diseases and causes of death in companion and laboratory animals by examining tissues, fluids, and hematologic specimens. Responsibilities include preparing narrative reports, consulting with veterinarians, and providing scientific advice to laboratory staff.
Strategic Account Manager / Gestionnaire de comptes stratégiques
Antech Diagnostics
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Full Time
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3 months ago
Antech Diagnostics
The Strategic Account Manager is responsible for identifying, winning, and expanding relationships with large, strategically important customers to achieve sales quotas. This includes leading the account planning cycle, coordinating cross-functional support, and ensuring high customer satisfaction.
