Lead the end-to-end design process for AI-enabled product initiatives while ensuring alignment with user needs and business goals. Collaborate with cross-functional teams to evolve design systems and provide human oversight for AI-generated design outputs.
The Director of Sales Operations & Forecasting serves as a strategic partner to commercial leadership, driving revenue performance, forecast accuracy, and data-driven decision-making. They are responsible for managing the commercial operating rhythm, including business reviews, pipeline inspections, and the implementation of go-to-market strategies.
The Proposal Manager will lead the full proposal lifecycle, from initial assessment to final submission, for complex and high-stakes opportunities. They will collaborate with cross-functional teams, including sales, legal, and finance, to develop winning strategies and ensure high-quality, compliant proposal content.
This leader will oversee marketing systems, performance intelligence, revenue analytics, and AI-driven innovation to improve customer engagement and business decision-making. They are responsible for establishing the vision for marketing technology, data architecture, and cross-functional collaboration across sales, product, and finance teams.
Develop and execute integrated marketing strategies to drive demand generation and pipeline growth for Leave Solutions. Collaborate with cross-functional teams and sales leadership to optimize buyer-centric campaigns and measure performance against revenue targets.
The executive is responsible for achieving annual sales quotas by prospecting, creating opportunities, and managing the full sales cycle for wealth solutions within the public sector. They will lead discovery, develop pursuit strategies, and build relationships with senior stakeholders to convert market opportunities into enterprise pursuits.
The executive is responsible for achieving new business revenue quotas and building a qualified pipeline for Wealth solutions through strategic prospecting and opportunity management. They will lead discovery, develop pursuit strategies, and collaborate with internal teams to convert market opportunities into enterprise-level client relationships.
The specialist will handle inbound calls to provide financial education regarding retirement plans, investment options, and payment distributions. They are responsible for troubleshooting participant issues and processing transactional support while maintaining high standards of accuracy.
The Domain Manager oversees business rules, provides expert consulting on complex Health & Welfare benefit matters, and ensures quality assurance for client solutions. They are responsible for managing project timelines, identifying risks, and mentoring team members to foster professional growth.
The Customer Service Manager leads a team of call center agents to drive performance, service excellence, and achievement of key business metrics. Responsibilities include monitoring daily performance, managing outbound and inbound call activities, and ensuring operational compliance.
The SVP of Technology will lead the end-to-end engineering and evolution of client-facing platforms across Health, Navigation, Wealth, and Leaves. This role acts as a bridge between Product, Engineering, and Data/AI leadership to drive scalable, secure, and modern technology solutions.
The role involves providing guidance on brokerage accounts, retirement plans, and education funding options to customers. You will be responsible for troubleshooting issues, researching solutions, and effectively communicating complex financial concepts to employees.
Provide health coaching, information, and support to participants via phone and other virtual channels. Coordinate with a physician-led team to deliver educational content and manage patient health journeys.
Design, develop, and maintain scalable web applications using ASP.NET MVC, C#, and Angular. Collaborate with cross-functional teams to translate business requirements into robust technical solutions while ensuring application performance and security.
The Vice President of AI Engineering will define and execute the company's AI strategy, scaling agentic AI capabilities across products and operations. This leader will build and manage a world-class AI organization while ensuring responsible AI practices and enterprise-grade reliability.
The Real Time Analyst is responsible for monitoring service levels, managing agent schedules, and ensuring real-time adherence to appointments. They also produce daily and monthly forecasts for call volume and handle intraday adjustments to optimize team performance.
The role involves ensuring the stability and performance of enterprise web applications built on the Kentico platform using .NET technologies. You will act as a primary technical point of contact for portal users, performing incident resolution, root cause analysis, and collaborating with development teams on enhancements.
The AI Security & Controls Lead defines and implements security and risk controls across the AI lifecycle to ensure responsible and scalable AI adoption. This role acts as a bridge between AI engineering, information security, and privacy teams to identify control gaps and provide secure-by-design guidance.
The Senior Manager is responsible for the strategy, management, and retention of a complex, high-revenue client portfolio. They will foster strategic relationships with clients and brokers while collaborating cross-functionally to optimize product delivery and client success.
Lead the strategy, performance, and security of core infrastructure, including Managed File Transfer, workload automation, and AWS cloud environments. Manage critical vendor relationships, drive operational excellence through metrics, and lead a high-performing team of engineers and analysts.
The Behavioral Health Navigation Team Manager oversees the Behavioral Health Engagement teams, ensuring process compliance and high-quality service delivery. Responsibilities include recruiting, training, monitoring performance metrics, and collaborating with clinical and account management teams to support participant needs.
The role involves designing, building, and scaling cloud infrastructure and CI/CD capabilities while ensuring compliance with security standards like SOC 2 and HIPAA. Responsibilities also include automating deployments, monitoring operational reliability, and participating in on-call rotations for production support.
The Web Technology Associate will manage day-to-day web updates using a CMS and perform quality assurance on web pages and development builds. They will also identify process inefficiencies and collaborate with stakeholders to ensure high-quality, customer-focused digital experiences.
The role is responsible for defining and maintaining enterprise AI governance policies, standards, and control requirements across the AI lifecycle. It involves translating regulatory expectations into enforceable requirements and partnering with technical teams to ensure AI solutions are auditable and compliant.
Drive awareness and education of Alight's Leaves Solutions within the consulting and brokerage community to increase sales success. Partner with internal stakeholders to inform go-to-market strategies based on feedback from broker relationships.
The analyst is responsible for designing, scripting, and executing performance tests to ensure system reliability and scalability. This includes monitoring system performance using APM tools and collaborating with cross-functional teams to resolve bottlenecks.
The Staff Auditor is responsible for executing audit projects to assess the design and application of internal controls across global operations. This includes conducting corporate investigations, ensuring SOX 404 compliance, and providing assistance to external auditors.
Handle inbound and outbound calls to assist Medicare-eligible retirees with health plan selection and application status. Educate members on benefit options and provide technical assistance with website navigation and self-service tools.
Administer and manage client leave and accommodation programs, ensuring compliance with FMLA, ADA, and state laws. Facilitate the ADA interactive process and evaluate medical documentation to determine reasonable accommodations.
Lead the narrative and go-to-market strategy for Alight's product offerings to drive awareness, adoption, and pipeline growth. Manage a team of Product Marketing Managers while partnering with Sales and Product teams to create high-impact messaging and sales enablement tools.
The Nurse Consultant provides clinical expertise and guidance to non-clinical disability claim examiners to ensure medically sound decisions. They focus on understanding functional impairments to facilitate the return of employees to work within reasonable time frames.
The BOA is responsible for processing client benefit plan activities and wealth delivery processes while meeting strict SLAs. This includes resolving participant issues, maintaining SOPs, and collaborating with cross-functional teams to ensure operational compliance.
Develop and deploy scalable, cloud-native applications on AWS using Angular for the front-end and Node.js for the back-end. Implement multi-tier architectures, RESTful microservices, and maintain CI/CD pipelines using Infrastructure as Code practices.
The Benefit Counselor provides expert advice and accurate information regarding core and voluntary benefits to clients' employees. They act as an educator to help employees make informed decisions for themselves and their families.
The Sales Executive II is responsible for leading and closing mid- to large-market leave-of-absence sales opportunities, owning the entire RFP lifecycle, broker engagement, and deal execution. This role also serves as a subject-matter expert in Leave & Disability Management to advance the company's go-to-market strategy.
The Health Client Manager I serves as the main point of contact for clients, ensuring client satisfaction and managing Health Benefits delivery. This role involves building relationships with clients, understanding their requirements, and managing projects effectively.
