You will be responsible for growing revenue within an existing mid-market customer base through strategic account planning and proactive outreach. This role involves collaborating with customer success teams to ensure high renewal rates and conducting high-quality product demonstrations to key decision-makers.
Manage the full implementation lifecycle for new customers, from sales turnover to go-live. Define platform architecture and facilitate technical integrations to ensure successful deployment of the 360Learning platform.
Drive the technical vision for AI features and lead the end-to-end delivery of agentic capabilities from design to production. Coach and mentor a growing team of AI engineers while remaining 80% hands-on with the code.
Act as a trusted advisor for strategic customers by translating complex requirements into scalable solutions on the 360Learning platform. Manage a portfolio of enterprise clients to drive product adoption through technical integrations, architecture redesigns, and solution audits.
Lead the expansion of 360Learning into the DACH enterprise market by winning new customers with 10,000+ employees. Build a high-quality pipeline and close complex deals while collaborating with internal solution engineers and partners.
Manage a high-volume portfolio of mid-market customers to maximize renewals and upsell opportunities through scalable automation and data-driven strategies. Collaborate with cross-functional teams to optimize engagement workflows and contribute to the company's overall retention and expansion strategy.
The Technical Consultant is responsible for scoping and delivering custom technical solutions and integrations for strategic clients. They act as a bridge between sales, product, and customer success to ensure seamless platform onboarding and architecture design.
The engineer will shape every stage of development, from concept to deployment, working on a stack including Vuejs, TS, Nuxt, and Prismic. Key objectives include empowering the marketing team with CMS/AI tools, building digital experiences, supporting acquisition channels, and integrating with the martech stack.
