Provide professional telephone, email, and chat support to resolve customer issues and log interactions in a ticketing system. Collaborate with coworkers and management to improve support processes and maintain positive client relationships.
Remote Communication Jobs (62,919)
Tags = communication
Facilitate technical interviews for software developers using Karat's platform to evaluate coding skills and technical knowledge. Provide objective evaluations on candidate performance, communication, and coding approach while mitigating bias.
Lead and scale email and in-app engagement efforts to optimize the entire customer lifecycle from pre-trial to referral. Partner with cross-functional teams to drive activation, feature adoption, and net revenue retention through personalized messaging.
Partner with Sales to provide technical leadership, design innovative solutions, and deliver value-based demonstrations to prospects. Act as a strategic advisor to customers and internal teams to drive revenue growth and inform product roadmaps.
Design and implement scalable, enterprise-grade ML solutions for real-time applications such as anomaly detection and recommendation systems. Collaborate cross-functionally to translate business requirements into measurable ML problem statements and maintain operational excellence.
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The VP, Client Partner manages a high-value portfolio of enterprise accounts, serving as a strategic advisor to marketing executives. They own the full client lifecycle, focusing on retention, portfolio growth, and the execution of content programs.
Facilitate technical interviews for software developers using Karat's platform to evaluate coding skills and technical knowledge. Provide objective evaluations of candidate performance, communication, and coding approach while mitigating bias.
Technical Product Manager - Payments
Felix Technologies, Inc.
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Full Time
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3 Weeks Ago
Felix Technologies, Inc.
Lead the development and scaling of a next-generation payments orchestration platform to optimize money movement and settlement. Own critical business metrics including authorization rates, processing costs, and GMV while managing relationships with banking partners.
Technical Product Manager - Payments
Felix Technologies, Inc.
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Full Time
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3 Weeks Ago
Felix Technologies, Inc.
Lead the development and scaling of a next-generation payments orchestration platform to optimize money movement and settlement. Own critical business metrics including authorization rates, processing costs, and GMV while managing relationships with banking partners.
Lead the production and distribution of engaging content assets to drive demand and brand authority for executive buyer audiences. Collaborate with cross-functional teams to optimize content performance using data-driven insights and AI-powered tools.
Transform manual compliance and risk programs into automated, continuously monitored systems using AI and scripting. Translate regulatory requirements into technical controls and maintain key certifications like ISO 27001 and PCI DSS.
Manage the success, retention, and growth of a portfolio of approximately 25 customers while serving as the primary relationship owner. Translate customer needs into actionable feedback for Product, Implementation, and Sales teams to improve the overall customer experience.
Develop and manage programs to improve seller productivity, reinforce sales methodologies, and drive tool adoption across the organization. Act as the bridge between sales strategy and field execution by creating learning content, playbooks, and enablement analytics.
Email Marketing Designer & Creative Strategist
Blueprint Technologies
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Full Time
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3 Weeks Ago
Blueprint Technologies
Design and execute high-impact B2C email campaigns by combining visual design, persuasive copywriting, and marketing expertise. Collaborate with stakeholders to transform campaign concepts into polished, on-brand experiences that drive customer engagement.
Senior Email Marketing Designer & Creative Strategist
Blueprint Technologies
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Full Time
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3 Weeks Ago
Blueprint Technologies
Own the end-to-end creative vision and execution of high-impact B2C email campaigns, from initial concept and design to final delivery. Lead strategic copywriting and collaborate with senior stakeholders to align creative output with business objectives.
Lead the preparation of consolidation and management reporting for the Board of Directors and executive leadership. Manage revenue forecasting processes and administer the Workday Adaptive Planning system to drive automation and reporting efficiency.
Lead the end-to-end architecture and technical direction for new member- and care team-facing experiences in cardiometabolic care. Partner with cross-functional teams to turn product vision into scalable, reliable systems while mentoring other engineers.
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Senior Mechanical Engineer I/II
Rocket Lab Corporation
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Full Time
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3 Weeks Ago
Rocket Lab Corporation
Lead the development of innovative electromechanical space mechanisms from early concept through production implementation. Drive technical execution, manage development schedules, and collaborate cross-functionally to ensure system functionality.
Graphic Designer (Remote)
Intelligent Technical Solutions
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Full Time
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3 Weeks Ago
Intelligent Technical Solutions
Develop visually compelling digital and print marketing materials while maintaining brand consistency across all platforms. Incorporate AI tools into the design workflow to create assets for social media, blogs, and internal communications.
The Clinical Pharmacy Coordinator manages the end-to-end pharmacy review process, including screening requests and preparing materials for reviewers. They act as a primary liaison between clients, medical professionals, and reviewers to ensure timely and accurate outcome notifications.
Serve as the technical counterpart to Account Management to lead customer onboarding and implementation of direct mail solutions. Consult with customers to document technical requirements and translate them into successful deployment plans.
Protect Fever's technology environment by identifying security risks and implementing technical controls across SaaS, cloud, and endpoint environments. Manage security tools and policies while collaborating with cross-functional teams to improve the overall security posture.
Responsible for guiding new small to medium-sized business customers through the optimal setup, training, and onboarding of the Xplor Pay product suite. Acts as a single point of contact coordinating between internal teams and external partners to ensure successful go-live dates.
Lead the product organization by setting the vision, strategy, and roadmap while managing the end-to-end product lifecycle. Establish and operate an agentic PM loop using AI agents to automate analytical tasks and lead the Strategic Product Council for company-level direction.
Responsible for guiding new small to medium-sized business customers through the optimal setup, training, and onboarding of the Xplor Pay product suite. Acts as a single point of contact coordinating between internal teams and external partners to ensure successful go-live dates.
Facilitate technical interviews for software developers using Karat's platform to evaluate coding skills and technical knowledge. Provide objective evaluations of candidate performance, communication, and coding approach while mitigating bias.
New remote communication jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Provide primary IT support coverage during West Coast hours for a distributed team. Manage the full employee lifecycle including onboarding, offboarding, device provisioning, and security policy implementation.
Lead the end-to-end strategy and execution of lifecycle marketing programs across email, SMS, and direct mail to drive new customer acquisition. Manage a high-performing team and external agencies while optimizing segmentation and testing frameworks using first-party data.
The Finance Coordinator manages supplier invoices, performs statement reconciliations, and handles month-end financial processes. They are responsible for ensuring timely payments and collaborating with other departments to maintain accurate financial records.
Remote Collections Account Representative
ARS National Services
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Full Time
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3 Weeks Ago
ARS National Services
Handle inbound and outbound calls to negotiate payment plans and settlements with consumers facing financial difficulties. Maintain accurate records and ensure strict adherence to quality standards and FDCPA compliance.
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