Build and iterate on AI-powered customer experience systems to reduce manual intervention and improve support efficiency. Handle complex, high-stakes customer issues and regulatory complaints that require human judgment and empathy.
Remote Jobs & Work From Home Opportunities (202,549)
Lead the GTM Systems & Tools team to architect and manage the entire revenue tech stack for Marketing, Sales, and Customer Success. Focus on data governance, systems integration, and streamlining operational workflows to support scaling past $100M ARR.
Own and optimize the performance of all digital channels including the website, email, SEO, and paid social to drive reach and subscriber growth. Plan and execute end-to-end digital campaigns and engage with technical communities on platforms like Reddit and YouTube.
Design and lead original research studies by developing methodologies and analyzing large datasets to create compelling data narratives. Collaborate with cross-functional teams to build BI dashboards and translate findings into strategic business recommendations for B2B clients.
Own the strategy, roadmap, and execution for the installation, configuration, and operation of Camunda 8 in self-managed environments. Collaborate across engineering and customer success teams to reduce deployment friction and ensure the product is enterprise-ready and scalable.
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Lead the end-to-end legal structuring and negotiation of strategic bank-fintech payments partnerships. Architect regulatory frameworks and advise on product innovation for credit and lending portfolios.
Lead the end-to-end legal structuring and negotiation of strategic bank-fintech lending partnerships and credit products. Architect regulatory frameworks and collaborate with cross-functional teams to enable scalable product innovation.
Lead the operational accounting function, including monthly close, general ledger, and sub-ledger management as the company scales toward an IPO. Oversee the end-to-end ERP migration and establish the company's first-ever audit and SOX control environment.
Design and operate large-scale ingestion systems to transform raw multimodal data into clean, AI-ready datasets. Own the end-to-end data processing layer, ensuring high throughput, reliability, and security for sensitive data.
Lead and operationalize frontline support staff to deliver patient-centric services for patients, families, and external providers. Drive operational efficiency and quality through the design of organizational strategies, performance metrics, and talent management frameworks.
Own and evolve the core platform's health, reliability, and architecture across backend, infrastructure, and AI systems. Collaborate directly with clients to translate complex regulatory problems into scalable technical solutions.
The Senior Solution Engineer partners with sales teams to solve complex customer problems and close large deals through technical strategy and value-based demonstrations. They are responsible for managing Proof of Concepts and collaborating with product teams to improve Snowflake's offerings.
Train and evaluate generative AI models by reviewing, writing, and ranking content related to quantitative finance. Ensure the factual accuracy and reasoning of AI-generated responses through detailed feedback.
Train and evaluate generative AI models by reviewing, writing, and assessing the factual accuracy of quantitative finance content. Provide feedback to improve the reasoning and usefulness of AI-generated responses.
Train and evaluate generative AI models by reviewing, writing, and ranking content related to quantitative finance. Ensure the factual accuracy and reasoning of AI-generated responses to improve model usefulness.
Train and evaluate generative AI models by reviewing, writing, and ranking content related to quantitative finance. Ensure the factual accuracy, reasoning, and clarity of AI-generated technical responses.
Train and evaluate generative AI models by reviewing, writing, and assessing the factual accuracy of quantitative finance content. Provide feedback to improve the reasoning and usefulness of AI-generated responses.
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Manage full-service bookkeeping and financial reporting for a portfolio of veterinary practice clients using QuickBooks Online. Serve as the primary point of contact for clients, ensuring timely communication and accurate monthly financial packages.
Design and operate scalable systems that transform high volumes of identity data from third-party integrations into product primitives. Establish observability, SLOs, and technical vision for a world-class data infrastructure to support engineering and AI teams.
Change Enablement Specialist (Contract) | Remote - open to candidates based in the US
Infopro Learning
·
Full Time
·
11 hours ago
Infopro Learning
Execute change management activities and develop stakeholder communications for a large-scale business transformation. Coordinate engagement activities, maintain change assets, and support end-user readiness and adoption.
The Lead develops policies, procedures, and runbooks to minimize business interruption and manage risk across the health care system. They assume incident command during critical events, coordinating cross-functional teams and managing stakeholder communication through resolution.
Handle inbound calls, chats, and emails to assist customers with billing, account updates, and general service inquiries. Navigate multiple systems to document interactions and provide solutions based on established guidelines.
Provide Tier 2 support for Zscaler ZIA and ZPA incidents, focusing on traffic forwarding, authentication, and policy enforcement. Manage incident tickets, perform root cause analysis for high-severity issues, and maintain technical documentation.
Handle inbound calls, chats, and emails to assist customers with billing, service setup, and general account inquiries. Document interactions accurately and promote service offerings while collaborating with team members to resolve complex issues.
The role involves bridging the gap between IT and business teams to design and improve product data management. Responsibilities include creating technical specifications, managing user stories, and leading technical teams to deliver high-quality solutions.
Lead and support network hardware migrations and customer provisioning to modernize the network by replacing end-of-life equipment. Execute the installation and configuration of devices across core, aggregation, and access layers while performing network link augments.
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Handle inbound calls, chats, and emails to assist customers with billing, service setup, and account inquiries. Document all interactions accurately and promote service offerings to customers while collaborating with team members for complex issues.
The role involves transforming complex technical enterprise workflows into intuitive, user-friendly designs. The designer will collaborate with product managers and developers to implement design systems and advocate for accessibility and responsive design best practices.
Manage mortgage files from conditional approval through funding while acting as the central communication hub for clients, lenders, and lawyers. Develop and implement operational processes, SOPs, and system optimizations to support business growth and efficiency.
Capital Markets Data Analyst
AmeriSave Mortgage Corp.
·
Full Time
·
11 hours ago
AmeriSave Mortgage Corp.
The role focuses on maintaining and improving SQL-based data objects and ETL pipelines to support Capital Markets decision-making. It involves building Power BI dashboards to track risk exposure, P/L metrics, and investor program tracking.
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