Remote Support Engineer Jobs in China (10)
Digital Support Engineer
The Digital Support Engineer will manage IT infrastructure integration and provide technical support for digital solutions within the Materials and Structural Analysis Division. They will act as a consultant during pre-installation phases and ensure systems are configured for remote diagnostics and health monitoring.
Technical Partner Support Engineer – China | Mandarin & English Speaker (Remote) 11 applicants
The Technical Partner Support Engineer will support and enable Microsoft partners by providing technical guidance, onboarding, and training. They will act as a liaison between partners and Microsoft resources to ensure the successful adoption and sale of Microsoft solutions.
Technical Support Engineer (L1/Frontline Support), APAC
Act as the first point of contact for APAC customers to resolve API, onboarding, and billing issues. Escalate complex technical problems to senior engineering teams and contribute to developer documentation and community growth.
Technical Support Engineer III
The role involves analyzing complex customer inquiries, investigating solutions within the Mapbox stack, and providing clear, friendly responses. Additionally, engineers will collaborate with documentation and engineering teams to maintain accurate product information and track issues on public repositories.
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Senior Machine Learning Engineer, Community Support Engineering
Develop and optimize novel ML systems and Generative AI technologies to transform Airbnb's customer service experience. Work cross-functionally to design scalable AI solutions and share latest ML technologies across global regions.
Machine Learning Engineer, Community Support Engineering
The role involves envisioning, championing, and supporting the development of novel Machine Learning systems, product integrations, and performance optimizations to solve real-world problems. You will also work cross-functionally with product, design, and other engineering teams to build efficient AI solutions for Customer Service products.
Senior Machine Learning Engineer, Community Support Engineering
The engineer will envision, champion, and support the development of novel Machine Learning systems, product integrations, and performance optimizations to solve real-world problems. They will also work cross-functionally to design and build efficient AI solutions for Airbnb Customer Service products.
Staff Software Engineer, Community Support Engineering
As a Staff Software Engineer, you will lead a team to improve the customer and agent experience at Airbnb. You will collaborate with cross-functional partners and drive the execution of projects across the full software development lifecycle.
Engineering Manager, Community Support Engineering (Routing and Data) 48 applicants
The Engineering Manager will lead the China Routing and Data team, focusing on defining and driving long-term technical strategy and architecture for CS foundation systems. Responsibilities include leading technical initiatives, collaborating with cross-functional partners to deliver high-quality products, and nurturing a culture of technical quality and engineering excellence.
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