Romanian Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

Portuguese Speaking Customer Support Specialist - Work In Sofia, Bulgaria

Polish Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

Customer Support Specialist, Infinity

The Customer Support Specialist will manage a portfolio of clients by providing timely technical support, troubleshooting issues, and guiding users through software features. They will also collaborate with internal teams to document solutions, share findings, and contribute to process improvements.

Customer Support Manager

Manage user inquiries via chat and email for EdTech and subscription products while resolving technical and organizational issues. Analyze recurring problems to propose improvements and contribute to the automation of support processes using AI.

Hungarian Speaking Customer Support Representative - Work In Sofia, Bulgaria

Customer Support & Operations Associate

You will support the operations team by managing customer inquiries and optimizing internal processes through automation and AI tools. Your role involves identifying repetitive tasks to build scalable workflows and ensuring high-quality support for our users.

French Speaking Customer Support Agent - Work In Sofia, Bulgaria

French Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

Remote Customer Support Specialist

The specialist will respond to customer inquiries via email and message-based support while maintaining accurate records. They are also responsible for following company guidelines and escalating complex issues when necessary.

Customer Support Specialist - English (Morning/Afternoon)

The Customer Support Specialist will provide 24/7 support to independent truckers by troubleshooting issues and managing high-volume inquiries. They are expected to maintain a customer-obsessed approach while utilizing tools like Zendesk to ensure efficient and empathetic service.

Customer Support Specialist

You will act as the primary bridge between the company and its users, handling sales inquiries, technical support, and billing-related tasks. You are responsible for assisting users with the WP E-Signature plugin and ensuring high-quality customer engagement.

Customer Support Specialist

The Customer Support Specialist will serve as the front line for incoming support tickets, managing their own queue and troubleshooting technical issues on the platform. They will collaborate with internal teams including Engineering, Product, and Customer Success to resolve bugs, share feedback, and ensure high-quality customer experiences.

Customer Support Analyst

The Customer Support Analyst will resolve content creator issues, manage support tickets, and optimize support processes using various tech tools. They will also track efficiency metrics, maintain the FAQ library, and coordinate tasks for the Customer Success team.

Customer Support Analyst

The Customer Support Analyst will resolve creator issues, manage support tickets, and optimize support processes to ensure high-quality service. They will also track efficiency metrics, maintain the FAQ library, and manage platform transactions to ensure compliance with quality policies.

Senior Full-Stack Software Developer - AI Customer Support

You will build and maintain the core AI agent runtime for telco customer service, handling interactions across voice, chat, and email. Additionally, you will design configuration experiences, observability tooling, and safety guardrails to ensure high-quality agent performance.

Associate Customer Support Technician

The Associate Customer Support Technician will respond to customer inquiries via phone, email, and chat regarding software and hardware issues. They are responsible for triaging, troubleshooting, and documenting problems while providing professional and efficient customer service.

Customer Support Agent

Manage lead administration, client onboarding and PDMR coordination, CRM and IT support, refunds and transfers, installment payments, invoices, and employee referral tracking. Maintain accurate operational records, respond to Sales team requests, escalate issues, and support process improvements.

Team Lead, Customer Support

The Team Lead oversees regional support operations, managing engineers and handling escalations to ensure high-quality service and SLA compliance. They also mentor team members, foster a collaborative environment, and collaborate with product and engineering teams to resolve customer issues.

German speaking Customer Support Operator

Respond to German-speaking customers by phone, email, and chat, resolving issues efficiently and documenting interactions in the support system. Escalate complex cases, follow up to confirm customer satisfaction, meet service targets, and share customer insights and best practices with the team.

Customer Support Specialist

Support global B2B clients during live trading events by investigating data, odds, market states, and settlement disputes using back-office tools, monitoring systems, and logs. Coordinate incident responses and escalations, maintain match integrity and documentation, and provide structured handovers across global teams.

Dutch Speaking Customer Support Specialist - Work In Sofia, Bulgaria

Danish Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

Danish Speaking Customer Support Specialist - Work In Sofia, Bulgaria

Danish Speaking Customer Support Analyst - Fintech - Work In Sofia, Bulgaria

Czech Speaking Customer Support Representative - Work In Sofia, Bulgaria

Customer Support - Bilingual Portuguese

Provide information about products and services, troubleshoot and resolve customer issues, and handle inquiries and complaints. Document customer interactions and maintain current knowledge of the company's offerings.

Bilingual Customer Support Representative (Remote) ENG + ES

Provide exceptional customer support to guests and partners via phone, email, and live chat while resolving billing and operational inquiries. Take full ownership of customer cases and collaborate with internal teams to ensure efficient issue resolution.

Customer Support Representative (Italian Desk)

Provide customer support via calls, emails, chats, and OTA platforms to assist with bookings and travel inquiries. Document interactions, manage critical cases, and collaborate with the team to ensure a high-quality guest experience.

Hotel Customer Support Coordinator | Remote

The coordinator assists clients with hotel and resort research, reservation planning, and accommodation-related inquiries. They are responsible for managing booking details, maintaining accurate client records, and providing professional support throughout the reservation process.