Remote Customer Service Manager Jobs in United States

24 Customer Service Manager jobs in United States available for remote work from home. Apply for positions such as Customer Service Manager, Manager, Customer Service, Manager – Customer Service and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Service Manager Jobs in United States (24)

Search = Customer Service Manager Remote in = United States
Paizo is hiring for remote Customer Service Manager

Customer Service Manager

Paizo · Full Time · 6 Days Ago
Paizo
🌎 Canada, India, United States 💵 $55000 - $65000 per year ⭐ 2-5 yrs exp 💼 Support Customer Service Manager
Leads customer service operations by managing a team of leads and representatives to ensure exceptional customer experiences across all support channels. Oversees forum moderation, community support, and coordinates with cross-functional teams to resolve systemic issues and manage order fulfillment.
National Safety Council is hiring for remote Manager, Customer Service

Manager, Customer Service

National Safety Council · Full Time · 2 Weeks Ago
National Safety Council
🌎 United States ⭐ 5-10 yrs exp 💼 Support
Lead the daily operations of a remote, omnichannel contact center to ensure a world-class customer experience across all digital and voice channels. Serve as the primary Five9 subject matter expert to optimize platform functionality, routing strategies, and operational efficiency.

Manager – Customer Service

Hard Rock Digital · Full Time · 2 Weeks Ago
Hard Rock Digital
🌎 United States ⭐ 5-10 yrs exp 💼 Support
Oversee daily operations of the Toronto-based customer service team and build the team from the ground up by hiring supervisors and representatives. Drive operational excellence through coaching, performance monitoring, and the implementation of customer satisfaction strategies.
ClearOne Advantage is hiring for remote Customer Service Manager

Customer Service Manager

ClearOne Advantage · Full Time · 2 Weeks Ago
ClearOne Advantage
🌎 United States 💵 $55000 - $75000 per year ⭐ 5-10 yrs exp 💼 Support Customer Service Manager
Lead and develop a team of client specialists to ensure high levels of client satisfaction and retention. Drive operational excellence through performance monitoring, data analysis, and cross-functional collaboration.

Customer Service Manager

Clever Real Estate · Full Time · 10 Weeks Ago
Clever Real Estate
🌎 United States 💵 $65000 - $75000 per year ⭐ 2-5 yrs exp 💼 Support Customer Service Manager
The Customer Service Manager will lead and coach a team of four specialists while overseeing daily operations including SLA management, QA, and escalation support. They will also partner with product and tech teams to optimize workflows and ensure high-quality customer service delivery.

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Operations Manager - Customer Service

Lumimeds · Full Time · 18 hours ago
Lumimeds
🌎 United States ⭐ 2-5 yrs exp 💼 Support Operations Manager
Lead and optimize the Customer Service function to ensure exceptional patient experiences and high-quality support coverage. Collaborate with cross-functional teams to resolve root issues and scale operational infrastructure.
GE Vernova is hiring for remote Senior Customer Service Manager

Senior Customer Service Manager

GE Vernova · Full Time · 6 Days Ago
GE Vernova
🌎 United States 💵 $119K - $199K per year ⭐ 5-10 yrs exp 💼 Support Customer Service Manager
Acts as the primary point of contact for customers to resolve concerns regarding support services and product maintenance in assigned regions. Influences area strategy, manages resources, and provides technical and business support to ensure quality and timeliness of objectives.

Manager, Customer Service II

Chewy · Full Time · 1 Week Ago
Chewy
🌎 United States ⭐ 5-10 yrs exp 💼 Support
Lead a large team of frontline agents and managers to improve operational efficiency and the customer experience. Manage workforce planning, B2B escalations, and strategic initiatives while fostering leadership development.
Summit LLC is hiring for remote Customer Service Manager - Remote - West Region

Customer Service Manager - Remote - West Region

Summit LLC · Full Time · 2 Weeks Ago
Summit LLC
🌎 United States 💵 $90000 - $100K per year ⭐ 5-10 yrs exp 💼 Support Customer Service Manager
Provide leadership and oversight for the Customer Service team to ensure high-quality service delivery and operational support. Responsibilities include developing service policies, managing staff performance, and analyzing data to improve productivity and customer satisfaction.
CyberMaxx is hiring for remote Manager, Customer Service Front Line

Manager, Customer Service Front Line

CyberMaxx · Full Time · 2 Weeks Ago
CyberMaxx
🌎 United States ⭐ 5-10 yrs exp 💼 Support
Lead and scale a 24/7 international first-line support function serving as the primary intake for SOC and Operations Engineering teams. Oversee ticket triage, team performance metrics, and ensure high-quality technical support for U.S.-based clients.

Manager, Customer Service I

Chewy · Full Time · 5 Weeks Ago
Chewy
🌎 United States ⭐ 2-5 yrs exp 💼 Support
Lead and develop a team of 10-25 customer service representatives across multiple communication channels to ensure high service and quality standards. Manage talent strategies, performance metrics, and operational efficiencies to improve the overall customer experience.
GE Vernova is hiring for remote Sr Services Manager 2 - Customer Service Management

Sr Services Manager 2 - Customer Service Management

GE Vernova · Full Time · Yesterday
GE Vernova
🌎 United States 💵 $119K - $199K per year ⭐ 5-10 yrs exp 💼 Support
Serve as the senior customer-facing leader for Aero fleets, managing account strategy, commercial performance, and contractual fulfillment for Contract Service Agreements. Lead the planning and execution of outages and maintenance activities while ensuring safety compliance and operational efficiency.
Percepta is hiring for remote Bilingual French Customer Service Case Manager

Bilingual French Customer Service Case Manager

Percepta · Full Time · 1 Week Ago
Percepta
🌎 United States ⭐ 2-5 yrs exp 💼 Support
Manage the pre-purchase customer journey by providing expert guidance on automotive products, specifications, and dealer connections. Act as a liaison between customers, dealerships, and internal teams to resolve inquiries and foster long-term brand loyalty.
TTEC is hiring for remote Bilingual French Customer Service Case Manager

Bilingual French Customer Service Case Manager

TTEC · Full Time · 1 Week Ago
TTEC
🌎 United States ⭐ 2-5 yrs exp 💼 Support
Manage customer cases by providing expert guidance on automotive products and services through calls, emails, and chats. Act as a liaison between customers, dealerships, and internal teams to resolve issues and foster brand loyalty.

REMOTE Customer Service Team Manager

AIL · Full Time · 3 Weeks Ago
AIL
🌎 United States 💵 $95000 - $115K per year ⭐ 2-5 yrs exp 💼 Support
Lead and develop a remote team by recruiting, mentoring, and tracking performance to drive growth. Manage client interactions by conducting virtual consultations and guiding them through benefit program enrollments.

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Manager of Customer Service

OnTrac · Full Time · 3 Weeks Ago
OnTrac
🌎 United States 💵 $84000 - $126K per year ⭐ 5-10 yrs exp 💼 Support
Lead a frontline customer support team managing chat and text messaging channels to ensure high-quality service levels. Focus on coaching team members, analyzing performance metrics like CSAT, and partnering cross-functionally to resolve complex escalations.
Silva-Lining HR is hiring for remote Fractional Customer Service (Claims) Manager

Fractional Customer Service (Claims) Manager

Silva-Lining HR · Full Time · 7 Weeks Ago
Silva-Lining HR
🌎 United States ⭐ 2-5 yrs exp 💼 Support
Oversee and optimize the end-to-end claims process to ensure timely resolution and exceptional customer experience. Manage the HubSpot ticket pipeline and coordinate with internal teams and external vendors to resolve complex claims.
Parsons Corporation is hiring for remote Customer Service Quality Manager

Customer Service Quality Manager

Parsons Corporation · Full Time · 15 Weeks Ago
Parsons Corporation
🌎 United States 💵 $103K - $181K per year ⭐ 5-10 yrs exp 💼 Support
The manager will develop standard equipment installation checklists based on manufacturer requirements and monitor their effectiveness, coordinating with field installation teams to arrange inspections. They will also develop customer satisfaction surveys, conduct interviews with end users, and analyze the resulting data to suggest programmatic improvements.
Palo Alto Networks is hiring for remote Senior Enterprise Customer Success Manager & Service Delivery Lead

Senior Enterprise Customer Success Manager & Service Delivery Lead

Palo Alto Networks · Full Time · Yesterday
Palo Alto Networks
🌎 United States 💵 $123K - $200K per year ⭐ 5-10 yrs exp 💼 Sales Customer Success Manager
Own the end-to-end operational delivery and lifecycle management for strategic enterprise accounts, focusing on the adoption of AI security portfolios. Act as a trusted advisor to C-suite executives to align delivery execution with business milestones and maximize ROI.

Customer Service Business Relationship Manager

Carrier · Full Time · 4 Days Ago
Carrier
🌎 United States 💵 $117K - $234K per year ⭐ 5-10 yrs exp 💼 Support
Drive digital initiatives to improve customer experiences and operational efficiency by bridging the gap between customer service operations and digital product delivery. Lead the intake, prioritization, and execution of AI-enabled solutions, CRM enhancements, and ERP integrations.
Globe Life AIL - Lisa Russel is hiring for remote Remote Customer Service & Sales Manager Potential

Remote Customer Service & Sales Manager Potential

Globe Life AIL - Lisa Russel · Full Time · 3 Weeks Ago
Globe Life AIL - Lisa Russel
🌎 United States ⭐ 0-2 yrs exp 💼 Sales Sales Manager
Connect with clients via phone and Zoom to provide exceptional customer service and guide them through benefit options. Collaborate with a remote team while participating in leadership development and mentorship programs.

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