Remote Customer Service Manager Jobs in United States

30 Customer Service Manager jobs in United States available for remote work from home. Apply for positions such as Customer Service Manager, Customer Service Manager, Customer Service Manager and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Service Manager Jobs in United States (30)

Search = Customer Service Manager Remote in = United States
ClearOne Advantage is hiring for remote Customer Service Manager

Customer Service Manager

ClearOne Advantage · Full Time · 3 hours ago
ClearOne Advantage
🌎 United States πŸ’΅ $55000 - $75000 per year ⭐ 5-10 yrs exp πŸ’Ό Support Customer Service Manager
Lead and develop a team of client specialists to ensure high levels of client satisfaction and retention. Drive operational excellence through performance monitoring, data analysis, and cross-functional collaboration.

Customer Service Manager

INNIO · Full Time · 3 Weeks Ago
INNIO
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support Customer Service Manager
The Customer Service Manager oversees services execution for channel partners, focusing on parts fulfillment, warranty, and technical issue resolution. They act as the primary liaison between end customers, partners, and headquarters to drive growth and ensure service quality.

Customer Service Manager

INNIO · Full Time · 3 Weeks Ago
INNIO
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support Customer Service Manager
The Customer Service Manager oversees services execution for channel partners, focusing on parts fulfillment, warranty, and technical issue resolution. They act as the primary liaison between end customers, partners, and headquarters to drive growth and ensure operational efficiency.

Customer Service Manager

Clever Real Estate · Full Time · 7 Weeks Ago
Clever Real Estate
🌎 United States πŸ’΅ $65000 - $75000 per year ⭐ 2-5 yrs exp πŸ’Ό Support Customer Service Manager
The Customer Service Manager will lead and coach a team of four specialists while overseeing daily operations including SLA management, QA, and escalation support. They will also partner with product and tech teams to optimize workflows and ensure high-quality customer service delivery.

Senior Manager, Customer Service

DSV · Full Time · Yesterday
DSV
🌎 United States πŸ’΅ $106K - $159K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead customer service supervisors and representatives to ensure a positive customer experience and timely issue resolution. Manage the end-to-end claims process and develop strategic policies to align customer service with operational objectives.

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Senior Manager, Customer Service

DSV · Full Time · 2 Weeks Ago
DSV
🌎 United States πŸ’΅ $106K - $159K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead customer service supervisors and representatives to ensure a positive customer experience and timely issue resolution. Manage the end-to-end claims process and develop strategic policies to align customer service with operational objectives.

Manager, Customer Service I

Chewy · Full Time · 2 Weeks Ago
Chewy
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and develop a team of 10-25 customer service representatives across multiple communication channels to ensure high service and quality standards. Manage talent strategies, performance metrics, and operational efficiencies to improve the overall customer experience.

Video Customer Service Manager - US Remote

Motorola Solutions · Full Time · 2 Weeks Ago
Motorola Solutions
🌎 United States πŸ’΅ $90000 - $100K per year ⭐ 5-10 yrs exp πŸ’Ό Support Customer Service Manager
Manage day-to-day customer contracts and relationships for video solutions, ensuring SLA compliance and service delivery. Act as the primary point of contact for account management, coordinating technical resources and managing service contract renewals.

Sr Services Manager - Customer Service Management

GE Vernova · Full Time · 3 Weeks Ago
GE Vernova
🌎 United States πŸ’΅ $119K - $199K per year ⭐ 5-10 yrs exp πŸ’Ό Support
The CSM serves as the primary point of contact for customers throughout the full outage lifecycle, from scope development to closeout. They are responsible for building customer relationships, managing project schedules, and ensuring execution excellence in safety, quality, delivery, and cost.

Federal Software Customer Service Manager - Remote

Motorola Solutions · Full Time · 8 Weeks Ago
Motorola Solutions
🌎 United States πŸ’΅ $100K - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Support Customer Service Manager
The Customer Service Manager owns the technical and commercial health of the Federal territory, driving service excellence and system performance. They manage the full contract lifecycle, partner with Sales to expand service offerings, and ensure high-level customer satisfaction.

Sr. Manager, Global Customer Service Strategy (Orthopaedics)

Johnson & Johnson Innovative Medicine · Full Time · 3 hours ago
Johnson & Johnson Innovative Medicine
🌎 United States πŸ’΅ $122K - $212K per year ⭐ 10+ yrs exp πŸ’Ό Support
Lead the development and execution of a global customer service strategy to standardize operating models and performance metrics. Partner with cross-functional teams to drive digital transformation and improve end-to-end customer experiences.

REMOTE Customer Service Team Manager

AIL · Full Time · 4 Days Ago
AIL
🌎 United States πŸ’΅ $95000 - $115K per year ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and develop a remote team by recruiting, mentoring, and tracking performance to drive growth. Manage client interactions by conducting virtual consultations and guiding them through benefit program enrollments.

Manager of Customer Service

OnTrac · Full Time · 6 Days Ago
OnTrac
🌎 United States πŸ’΅ $84000 - $126K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead a frontline customer support team managing chat and text messaging channels to ensure high-quality service levels. Partner cross-functionally to resolve escalations and drive operational efficiency through KPI analysis and team coaching.

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Manager of Customer Service

OnTrac · Full Time · 6 Days Ago
OnTrac
🌎 United States πŸ’΅ $84000 - $126K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead a frontline customer support team managing chat and text messaging channels to ensure high-quality service levels. Focus on coaching team members, analyzing performance metrics like CSAT, and partnering cross-functionally to resolve complex escalations.
Genworth Financial is hiring for remote Manager, Claims Customer Service

Manager, Claims Customer Service

Genworth Financial · Full Time · 4 Weeks Ago
Genworth Financial
🌎 United States πŸ’΅ $58800 - $102K per year ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and develop a team of 12-15 customer service representatives to deliver high-quality phone and transaction-based support. Monitor daily operations using data to drive accountability and collaborate across teams to improve the customer experience.

Manager, Claims Customer Service

Genworth · Full Time · 4 Weeks Ago
Genworth
🌎 United States πŸ’΅ $58800 - $102K per year ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and develop a team of 12-15 customer service representatives to deliver high-quality phone and transaction-based support. Monitor daily operations using data to drive accountability and optimize service delivery for policyholders.
Silva-Lining HR is hiring for remote Fractional Customer Service (Claims) Manager

Fractional Customer Service (Claims) Manager

Silva-Lining HR · Full Time · 5 Weeks Ago
Silva-Lining HR
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
Oversee and optimize the end-to-end claims process to ensure timely resolution and exceptional customer experience. Manage the HubSpot ticket pipeline and coordinate with internal teams and external vendors to resolve complex claims.

Customer Site Service Manager

BASF SE · Full Time · 10 Weeks Ago
BASF SE
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Others
The Customer Site Service Manager oversees daily operations of coatings products at customer automotive assembly plants, ensuring quality and performance specifications are met. They also lead a team of technical representatives, manage customer relationships, and drive problem resolution and process improvements.
Percepta is hiring for remote Bilingual French Customer Service Case Manager

Bilingual French Customer Service Case Manager

Percepta · Full Time · 10 Weeks Ago
Percepta
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
The Case Manager acts as a single point of contact for customers, managing inquiries regarding sales, product knowledge, and service issues via phone, email, and chat. They are responsible for resolving customer concerns, documenting interactions, and building loyalty through professional and empathetic communication.
TTEC is hiring for remote Bilingual French Customer Service Case Manager

Bilingual French Customer Service Case Manager

TTEC · Full Time · 10 Weeks Ago
TTEC
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
The Case Manager acts as a single point of contact for customers to resolve sales, service, and product inquiries via phone, email, and chat. They are responsible for building customer loyalty by providing expert product knowledge and utilizing satisfaction tools to address concerns.
Parsons Corporation is hiring for remote Customer Service Quality Manager

Customer Service Quality Manager

Parsons Corporation · Full Time · 12 Weeks Ago
Parsons Corporation
🌎 United States πŸ’΅ $103K - $181K per year ⭐ 5-10 yrs exp πŸ’Ό Support
The manager will develop standard equipment installation checklists based on manufacturer requirements and monitor their effectiveness, coordinating with field installation teams to arrange inspections. They will also develop customer satisfaction surveys, conduct interviews with end users, and analyze the resulting data to suggest programmatic improvements.

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Globe Life AIL - Lisa Russel is hiring for remote Remote Customer Service & Sales Manager Potential

Remote Customer Service & Sales Manager Potential

Globe Life AIL - Lisa Russel · Full Time · 4 Days Ago
Globe Life AIL - Lisa Russel
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Sales Sales Manager
Connect with clients via phone and Zoom to provide exceptional customer service and guide them through benefit options. Collaborate with a remote team while participating in leadership development and mentorship programs.
Genworth Financial is hiring for remote Manager, Claims Intake Customer Service

Manager, Claims Intake Customer Service

Genworth Financial · Full Time · 1 Week Ago
Genworth Financial
🌎 United States πŸ’΅ $58800 - $110K per year ⭐ 2-5 yrs exp πŸ’Ό Support
Manage a team of 12-15 customer service representatives to ensure high-quality claims intake and phone service metrics. Oversee daily call center operations, handle escalated customer situations, and partner with leadership to optimize resources and process improvements.

Customer Service Business Relationship Manager

Carrier · Full Time · 2 Weeks Ago
Carrier
🌎 United States πŸ’΅ $117K - $234K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Drive digital initiatives to improve customer experiences and operational efficiency by bridging the gap between customer service operations and digital product delivery. Lead the intake, prioritization, and execution of AI-enabled solutions, CRM enhancements, and ERP integrations.

Manager, Claims Intake Customer Service

Genworth · Full Time · 3 Weeks Ago
Genworth
🌎 United States πŸ’΅ $58800 - $110K per year ⭐ 2-5 yrs exp πŸ’Ό Support
Manage a team of 12-15 customer service representatives to ensure high-quality claims intake and transaction metrics. Oversee daily call center operations, coach team members, and partner with leadership to optimize resources and process improvements.

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