Remote Customer Service Manager Jobs in Philippines (3)
Tax Customer Service Manager
Lead and develop a team of 15-25 customer service agents to ensure high-quality inbound call handling and performance. Manage daily operations, including workforce scheduling, performance metrics, and payroll, while acting as a subject matter expert for tax-related inquiries.
Customer service manager (PP)
Lead a remote team of 50 customer service staff and team leaders to drive service quality and elevate the customer experience. Collaborate across CX, QA, and technology departments to optimize processes and automate customer journeys as the company scales globally.
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