The Head of TEM Operations & AI Delivery will lead the operational engine for key enterprise accounts while driving the integration of AI and automation into managed services. This role involves managing customer support, ensuring SLA compliance, and reimagining service delivery to improve retention and operational efficiency.
Develop and extend features within the existing product suite while participating in the full agile development process. Collaborate with QA, product owners, and the development team to remediate issues and implement new product features.
The Business Analyst will act as the bridge between opportunity validation and solution creation by transforming market signals and stakeholder feedback into structured requirements. They are responsible for ensuring the Solution Innovation team receives clear, testable requirements and measurable acceptance criteria to drive growth.
Develop new features across the front and back end while utilizing AI-assisted tools to accelerate development. Collaborate with team members to design cohesive code and troubleshoot issues within production environments.
The Product Owner translates product strategy and customer needs into actionable epics and user stories for development teams. They are responsible for managing the product backlog, leading agile ceremonies, and coordinating across cross-functional teams to ensure successful delivery.
The Product Owner translates product strategy and customer needs into actionable epics and user stories for development teams. They are responsible for managing the product backlog, leading agile ceremonies, and coordinating across cross-functional teams to ensure successful delivery.
Contribute to the design, architecture, and development of the RightAnswers platform, focusing on backend features and database design. Responsibilities include troubleshooting production issues, performing code reviews, and utilizing AI agents for development.
Contribute to the design, architecture, and development of the RightAnswers platform, focusing on backend features and database design. Responsibilities include troubleshooting production issues, performing code reviews, and balancing technical debt with feature delivery.
The QA Analyst will perform manual and automated testing for new features and bug fixes to ensure product quality. Responsibilities include developing test plans, executing various testing types, and collaborating with product owners and developers.
Modernize SaaS operations on AWS by integrating AI tools to automate repetitive tasks and troubleshoot production issues. Improve service reliability, performance, and observability while managing Microsoft-based web hosting components.
Design and implement testing plans to ensure Business Systems like Salesforce and NetSuite meet customer requirements and regulatory standards. Collaborate with developers and admins to identify quality issues and produce comprehensive reports for enhancement.
Develop, test, and maintain full-stack application code for the Panviva product while collaborating with a global development team. Troubleshoot issues and take lead on tasks to deliver scalable features in an Agile environment.
Develop, test, and maintain full-stack application code for the Panviva product while collaborating with a global development team. Troubleshoot issues and take lead on specific tasks to deliver scalable features.
Design and maintain scalable automation test frameworks for UI and API using Playwright and Selenium. Execute performance testing to identify bottlenecks and collaborate with cross-functional teams to ensure product quality.
The QA Analyst II will lead quality assurance efforts for FileBound and AccuRoute, developing test plans and automation roadmaps. They will act as a Quality Champion, mentoring team members and collaborating with stakeholders to ensure high-quality software releases.
Configure, test, and troubleshoot BA Insight components and integrations to support enterprise AI use cases. Collaborate with internal teams to resolve technical issues and maintain consistent deployments across environments.
The QA Automation Engineer will own end-to-end test automation across API, UI, and integration layers to ensure high-quality software delivery. They will integrate automated tests into CI/CD pipelines and leverage AI tools to improve test design, stability, and failure triage.
The primary responsibility is to contribute to the design and implementation of advanced functionalities within the enterprise search product suite. This includes integrating cutting-edge AI and machine learning technologies to enhance product features and performance.
The QA Analyst will perform manual testing on new features and bug fixes, including functional, regression, and security testing. They will also collaborate with product owners and development teams to analyze test results and participate in Agile ceremonies.
Design, develop, and maintain automated test frameworks while creating robust scripts for UI and API testing. Collaborate with software engineers to ensure high test coverage and early defect detection across product releases.
