Support the execution of go-to-market and demand generation campaigns across email, web, and social channels. Coordinate webinar logistics and manage multiple marketing projects to ensure timely delivery and brand consistency.
Upland Software
16 Remote Job Openings at Upland Software
The Strategic Alliance Manager is responsible for building and managing technology partnerships to drive business growth and expand market reach. This includes negotiating agreements, nurturing partner relationships, and collaborating with internal teams to align product offerings with industry trends.
Customer Success Manager/Gestionnaire du succès client (GSC)
Upland Software
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Full Time
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24 days ago
Upland Software
Manage end-to-end customer relationships to ensure satisfaction, retention, and growth. Act as a trusted advisor to help clients maximize the value of software solutions and provide feedback to internal teams.
Provide multi-level technical support for Objectif Lune software via phone, email, and portals while managing cases through their entire lifecycle. Identify technical problems, implement solutions, and document interventions to ensure high customer service standards.
The QA Analyst II will lead quality assurance efforts for FileBound and AccuRoute, developing test plans and automation roadmaps. They will act as a Quality Champion, mentoring team members and collaborating with stakeholders to ensure high-quality software releases.
The Technical Consultant will integrate and configure custom solutions to meet unique customer needs through technical analysis and design. Responsibilities include developing proof of concepts, providing product training, and managing multiple client engagements simultaneously.
Provide multi-level technical support for Objectif Lune software via phone, email, and portals while maintaining SLA and KPI standards. Manage the full lifecycle of support cases, including issue replication, documentation, and providing best-practice guidance to users.
Configure, test, and troubleshoot BA Insight components and integrations to support enterprise AI use cases. Collaborate with internal teams to resolve technical issues and maintain consistent deployments across environments.
Lead technical engagements with enterprise customers to configure, integrate, and optimize BA Insight connectors. Troubleshoot complex AI and search issues while collaborating with cross-functional teams to ensure project success.
Configure, test, and troubleshoot BA Insight components and integrations to support enterprise AI use cases. Collaborate with internal teams to resolve technical issues and maintain consistent deployments across environments.
The QA Automation Engineer will own end-to-end test automation across API, UI, and integration layers to ensure high-quality software delivery. They will integrate automated tests into CI/CD pipelines and leverage AI tools to improve test design, stability, and failure triage.
The SDR Manager is responsible for translating sales strategy into daily execution and developing high-performing sales development talent. This role focuses on building systems, enforcing standards, and scaling consistent performance across inbound and outbound motions.
The primary responsibility is to contribute to the design and implementation of advanced functionalities within the enterprise search product suite. This includes integrating cutting-edge AI and machine learning technologies to enhance product features and performance.
The QA Analyst will perform manual testing on new features and bug fixes, including functional, regression, and security testing. They will also collaborate with product owners and development teams to analyze test results and participate in Agile ceremonies.
Design, develop, and maintain automated test frameworks while creating robust scripts for UI and API testing. Collaborate with software engineers to ensure high test coverage and early defect detection across product releases.
Develop and maintain new features across front-end and back-end systems while troubleshooting production issues. Collaborate with global team members to design cohesive code and mentor colleagues on software quality.
