Transcard Payments LLC

Act as the first point of contact for customers to provide professional support via phone and email. Responsibilities include managing customer profiles, resolving disputes according to Regulation E, and coordinating with the Fraud and Operations departments.

Lead end-to-end client implementations for cloud-based payment and digital disbursement solutions from kickoff to go-live. Translate business requirements into technical configurations and coordinate across Product, Engineering, and Operations teams.

The Senior Software Engineer will write, test, and maintain secure C# code for payment APIs and services. Responsibilities include defining project plans, mentoring junior engineers, and monitoring software performance to ensure scalability and security.

Act as the first point of contact for customers by handling inbound calls and emails to resolve inquiries and complaints. Coordinate with internal departments to ensure customer satisfaction and report potential fraudulent activity to the Fraud Department.