United States$113K - $188K per year5-10 yrs expProduct
The Senior Product Manager Advisor will lead the strategy and development of tools to enhance agent experience and operational efficiency. This includes collaborating with engineering and design teams to launch AI-driven solutions while tracking performance metrics to drive business results.
United States$102K - $171K per year2-5 yrs expProduct
The advisor supports the global product portfolio by managing product lifecycles, governance, and operational execution across a matrixed environment. They also coordinate with cross-functional teams to deliver product enhancements and ensure compliance with internal and external standards.
United States$23 - $35 per hour2-5 yrs expHealthcare
The analyst reviews and analyzes source documents to ensure accurate account installations and system configurations. They also produce discrepancy reports and support end-to-end audits to maintain benefit standards across various platforms.
United States$144K - $240K per year10+ yrs expSales
The Associate Vice President will oversee a portfolio of enterprise-level health system accounts and lead a multidisciplinary client success team to drive growth and operational excellence. This role acts as an executive liaison to consult on infusion business strategy, optimize clinical workflows, and ensure alignment between partner goals and internal capabilities.
The Strategic Client Manager is responsible for the operational performance, strategy, and execution of global benefit programs for large national accounts. They manage client relationships, drive renewals, and identify opportunities for upselling and cross-selling additional product lines.
United States$197K - $328K per year10+ yrs expLegal
Lead and develop a team of attorneys to provide strategic legal guidance for pharmacy network operations within the PBM business. Serve as the primary legal advisor on regulatory, transactional, and operational matters while partnering with business leaders to support strategic initiatives.
United States$152K - $254K per year5-10 yrs expProduct
The Clinical Program Director sets the strategic direction for behavioral health programs and leads cross-functional teams to ensure clinical excellence and operational scalability. They oversee the full program lifecycle, including design, implementation, quality oversight, and the use of analytics to drive measurable outcomes.
United States$59700 - $99500 per year2-5 yrs expFinance
The Senior Analyst manages an accounts receivable portfolio by reconciling payment discrepancies, resolving disputes, and collecting past due balances. They also collaborate cross-functionally to analyze chargeback root causes and ensure contract compliance with vendors.
This role provides strategic leadership for a team managing large, complex global health benefit accounts, ensuring financial, retention, and growth objectives are met. The manager drives portfolio strategy, fosters senior-level client relationships, and coordinates across internal matrix partners to deliver high-quality service.
This role provides strategic leadership and management for a team of Client Managers responsible for the CORE East portfolio's financial, retention, and growth objectives. The manager drives portfolio strategy, fosters senior-level client and broker relationships, and ensures effective execution across internal matrix partners.
The Business Analytics Advisor will oversee the design, development, and analysis of claims data to identify healthcare trends and support strategic decision-making. They will collaborate with cross-functional teams to provide actionable insights that impact revenue, medical expense, and product growth.
United States$26 - $39 per hour2-5 yrs expData Entry
This role provides high-level administrative support to Pharmacy Benefit Services leadership, including calendar management, travel arrangements, and expense reporting. The incumbent will also coordinate meetings, develop presentations, and utilize AI-enabled tools to enhance operational efficiency.
United States$71400 - $119K per year2-5 yrs expHealthcare
The role involves leading contract negotiations with providers and health systems to support network and affordability goals. You will also build financial models and maintain strong relationships with providers to ensure effective contract implementation.
United States$68700 - $114K per year5-10 yrs expHealthcare
The Senior Benefit Advocate ensures client benefit intent is accurately translated from plan documents into configuration systems like Crystal and Diamond. They perform complex quality assurance, resolve benefit-related issues, and collaborate with cross-functional teams to ensure accurate implementation.
The Senior CIAM Engineer will design, build, and support secure customer identity solutions using Auth0 and Okta while partnering with development teams for application onboarding. They will also manage identity infrastructure through automation, GitOps, and CI/CD practices to ensure scalable and secure authentication experiences.
The Client Success Executive acts as the primary strategic relationship owner for health plans and large employers, focusing on client health, retention, and growth. They lead executive engagements, translate performance data into value stories, and coordinate cross-functional teams to meet client objectives.
The Senior Supervisor leads a team of analysts to manage scheduling, real-time operations, and resource deployment to ensure service levels and cost efficiency. They collaborate with leadership to analyze call center trends, optimize staffing models, and drive operational excellence through proactive decision-making.
United States$102K - $171K per year5-10 yrs expProduct
The Product Strategy Advisor manages medical drug strategies and supports the development of cross-benefit solutions for clients. They act as a primary contact for internal teams and clients while providing expertise for analytic tools and sales prospecting.
United States$79200 - $132K per year2-5 yrs expHealthcare
Provide safe and effective administration of specialty medications and IV infusions in patients' homes. Collaborate with pharmacists and care teams to coordinate patient care and maintain accurate medical records.
United States$67100 - $111K per year5-10 yrs expHealthcare
The clinician serves as a consistent point of contact for members, providing real-time crisis de-escalation, risk assessment, and personalized clinical support. They are responsible for developing SMART goals, collaborating on care transitions, and maintaining accurate clinical documentation within a fast-paced, 24/7 environment.
United States$109K - $182K per year5-10 yrs expFinance
The Senior Advisor performs advanced financial and operational analysis to support strategic decision-making and business performance for GPO Operations. They are responsible for developing financial models, reporting dashboards, and leading cross-functional initiatives to drive operational efficiency and growth.
This role leads national physician and clinic engagement strategy while managing a multi-layered sales team to drive growth across fertility clinics and provider networks. The incumbent will own all non-payer sales activities and build executive-level relationships to ensure the adoption of clinical and technology solutions.
United States$122K - $204K per year5-10 yrs expSales
The role involves leading sales enablement, growth marketing, and revenue performance strategies to drive acquisition and retention. Responsibilities include managing event content, building sales playbooks, overseeing onboarding programs, and utilizing CRM data to provide actionable revenue insights.
The Director of Sales is responsible for driving new logo acquisition and revenue growth by managing complex, multi-stakeholder sales processes within the healthcare landscape. This role involves leading internal deal teams, developing customized solutions, and maintaining executive-level relationships across health plans, employers, and strategic partners.
United States$79200 - $132K per year2-5 yrs expHealthcare
Provide safe and effective administration of specialty medications and IV infusions in patients' homes. Partner with pharmacists and care teams to document patient progress and ensure holistic well-being.
Design, implement, and maintain enterprise network infrastructure including LAN, WAN, and SD-WAN solutions to ensure reliable connectivity. Collaborate with cross-functional teams to strengthen network security, monitor performance, and perform root-cause analysis for complex technical issues.
United States$96800 - $161K per year5-10 yrs expFinance
The Financial Analysis Advisor will analyze healthcare and underwriting data to identify business trends, risks, and opportunities. They will lead reporting initiatives and translate complex data into actionable recommendations for business leaders.
United States$52100 - $86900 per year2-5 yrs expOthers
The analyst collaborates with management to execute daily calling strategies based on forecasted volumes and capacity analysis. They monitor real-time call metrics, manage resource allocations, and troubleshoot system issues to ensure service level attainment.
United States$155K - $259K per year10+ yrs expProduct
The Director will own intake, prioritization, sequencing, and delivery flow across the Nova Platform team while establishing a robust delivery system. They are responsible for managing delivery professionals, ensuring transparency, and driving continuous improvement in release reliability and throughput.
United States$170K - $284K per year10+ yrs expOthers
The Director will lead a software engineering team to build and scale the new PBM platform while ensuring engineering delivery aligns with enterprise standards. They are responsible for overseeing technical execution, operational readiness, and the development of high-performing engineering teams.
The Test Architect Principal defines and governs the end-to-end test strategy, architecture, and quality standards across the New PBM Platform program. They provide technical leadership to ensure release readiness, manage complex quality risks, and drive automation and AI-assisted testing initiatives.
United States$102K - $170K per year2-5 yrs expOthers
The Data Builder is responsible for transforming architectural designs and business requirements into production-grade, reusable data products. This role involves building physical structures, implementing CI/CD pipelines, and collaborating with cross-functional teams to ensure data solutions are stable and scalable.
The Provider Data Lead Representative maintains and corrects provider data across core systems to ensure network quality and integrity. They resolve claim, demographic, and contract-related issues while collaborating with partners to improve data accuracy and the overall provider experience.
United States$102K - $170K per year2-5 yrs expOthers
The Data Builder is responsible for transforming architectural designs and business requirements into production-grade, reusable data products. This role involves building physical structures, implementing CI/CD pipelines, and collaborating with cross-functional teams to ensure data solutions are stable and scalable.
The Business Communications Lead Analyst will develop and execute integrated communication strategies to align stakeholders with business priorities. They will manage communication plans, produce performance reports, and create high-impact content across various internal and external channels.
United States$82700 - $137K per year2-5 yrs expHealthcare
The Implementation Manager owns the end-to-end client onboarding process, managing benefit plan designs and administrative setups. They coordinate internal matrix teams and subject matter experts to ensure timely implementation while resolving risks and issues.
United States$115K - $192K per year5-10 yrs expOthers
The Data Builder is responsible for transforming architectural designs and business requirements into production-grade, reusable data products. This role involves building physical structures, implementing CI/CD pipelines, and collaborating with cross-functional teams to ensure data solutions are stable and scalable.
United States$272K - $408K per year10+ yrs expOthers
The Chief Business Innovation Officer is responsible for building and leading the enterprise innovation system to identify, incubate, and commercialize new sources of growth. This role involves managing a balanced innovation portfolio, establishing governance frameworks, and fostering strategic partnerships to drive long-term enterprise value.
The Regional Specialist will serve as the primary contact for healthcare providers and stakeholders to strengthen referral pathways and improve patient access to blood disorder therapies. They will drive growth and clinical outcomes by managing territory activities, leveraging data analytics, and collaborating with cross-functional teams.
United States$96700 - $161K per year5-10 yrs expOthers
Design standardized performance analytics and build measurement frameworks to align enterprise goals with actionable insights. Partner with business leaders to translate complex data into automated dashboards and strategic recommendations.
United States$212K - $354K per year5-10 yrs expHealthcare
The Medical Director will lead the development and execution of clinical strategies for high-risk members, focusing on digital and AI-enabled solutions to improve outcomes and affordability. They will partner across various departments to design scalable clinical programs and translate complex care needs into actionable business plans.
The Pharmacy Technician will prepare and compound sterile parenteral and enteral medications under pharmacist supervision while ensuring accurate documentation. They will also support daily pharmacy operations, manage inventory, and participate in patient care meetings.
The associate performs basic technical and administrative tasks within pharmacy operations, including inspecting and verifying incoming shipments. They also gather and pack items for outgoing shipments according to established specifications.
United States$54 - $91 per hour2-5 yrs expHealthcare
The Staff Pharmacist interprets and verifies prescriptions while consulting with patients on medication use and potential drug interactions. They also collaborate with healthcare providers to authorize prescriptions and provide quality assurance oversight for pharmacy technicians.
The Network Automation Engineer will develop and maintain automation solutions to streamline enterprise network operations and reduce manual tasks. They will collaborate with cross-functional teams to implement infrastructure as code, CI/CD pipelines, and AI-driven automation initiatives.
United States$209K - $349K per year10+ yrs expOthers
The Managing Director will lead the engineering strategy and technical delivery for integrating and modernizing systems within the Express Scripts technology ecosystem. This role involves overseeing cross-functional teams to ensure seamless client transitions, system stability, and the implementation of a robust engineering model.
Design, build, and evolve scalable full-stack software solutions for pharmacy supply chain technology, including reporting, analytics, and workflow automation. Lead technical architecture decisions while mentoring fellow engineers and collaborating with cross-functional teams to ensure reliable, production-ready deployments.
United States$132K - $221K per year5-10 yrs expLegal
The Counsel will provide enterprise-wide legal support for global contracting activities, focusing on procurement, technology, and vendor management. They will draft and negotiate complex commercial agreements while partnering with business stakeholders to manage legal and regulatory risks.
United States$161K - $269K per year10+ yrs expHealthcare
The Director leads the development and growth of medical drug contracting strategies for health plans and employer groups. They oversee financial modeling, manage client relationships, and ensure compliance with regulatory requirements and vendor contracts.
The Pharmacy Operations Representative is responsible for processing supplier delivery receipts and maintaining accurate inventory levels in the dispensing system. They also reconcile variances, troubleshoot discrepancies, and organize storage locations to ensure efficient material handling.
The Technical Coaching Lead Representative provides technical and procedural coaching to claims processors to improve performance and quality outcomes. They also facilitate training, analyze performance trends, and partner with supervisors to drive process improvements.
United States$66600 - $111K per year2-5 yrs expFinance
The Accounts Receivable Manager is responsible for managing provider accounts receivable activity, monitoring performance guarantees, and resolving claim issues within a specific book of business. They act as a key partner to the Provider Relations Executive to develop strategic plans and improve provider experience through data-driven insights.
The Lead Analyst manages complex claims system projects, implementations, and data configuration while mentoring senior analysts. They act as a subject matter expert, collaborating with internal and external stakeholders to ensure data integrity and process optimization.
The Senior Principal IAM Architect leads the strategy, design, and governance of identity and access security across the organization. They serve as a senior technical advisor to executives and guide large-scale IAM modernization efforts across cloud and on-premises environments.
United States$103K - $171K per year5-10 yrs expOthers
The Information Protection Advisor will partner with cross-functional teams to validate security control implementations and maintain audit-ready documentation. They will also support compliance assessments, track remediation activities, and ensure adherence to federal standards like CMMC and NIST.
United States$54 - $91 per hour2-5 yrs expHealthcare
The Staff Pharmacist interprets and verifies prescriptions, coordinates with prescribers to expedite orders, and ensures regulatory compliance. They also provide clinical counseling to patients regarding medication use and potential drug interactions.
United States$103K - $171K per year5-10 yrs expOthers
The Information Protection Advisor will develop and maintain federal System Security Plans (SSPs) while partnering with cross-functional teams to ensure audit readiness. They will also support CMMC readiness efforts by conducting gap assessments, managing control evidence, and tracking remediation activities.
United States$197K - $328K per year10+ yrs expSales
The Senior Director of Sales & Business Development leads the organization's sales strategy to drive enterprise growth across specialty pharmacy and health system service lines. This role manages high-performing teams, cultivates executive-level partnerships, and collaborates across functional departments to ensure sustainable revenue and client success.
The advisor is responsible for driving public sector membership growth and retention by developing and executing sales strategies within aligned markets. They serve as a key liaison between local market sales teams and segment leadership to manage procurement processes and build influential relationships with government and education stakeholders.
United States$139K - $232K per year10+ yrs expOthers
The Principal will develop and execute clinical strategies across therapeutic areas to drive market adoption and growth. They will collaborate with cross-functional teams to conduct strategic analyses and ensure alignment across the Supply Chain organization.
United States$17.75 - $24 per hour0-2 yrs expOthers
The associate is responsible for accurately pulling, packing, and shipping pharmaceutical and medical supplies using warehouse equipment and computer systems. They also perform general warehouse maintenance, including restocking supplies and maintaining a clean work environment.
The Pharmacy Production Clerk is responsible for ensuring medication meets quality control standards, including proper labeling, storage, and visual inspection for defects. They also operate machinery to print instructions and pack medications for safe delivery.
United States$79200 - $132K per year2-5 yrs expHealthcare
Provide safe and effective administration of specialty medications and IV infusions in patients' homes. Partner with care teams to coordinate patient care and maintain accurate clinical documentation.
United States$79200 - $132K per year2-5 yrs expHealthcare
Provide safe and effective administration of specialty medications and IV infusions in patients' homes. Partner with care teams to document assessments and serve as the primary contact for patient care coordination.
United States$77500 - $129K per year2-5 yrs expHealthcare
The RN Care Coordinator identifies and refers customers to appropriate health programs while managing the care of high-risk populations. They act as a central conduit between employers, providers, and Evernorth resources to ensure efficient, high-quality clinical outcomes.
United States$109K - $181K per year5-10 yrs expOthers
The Senior Manager of Infusion Nursing leads a regional nursing team to deliver high-quality patient care and ensure clinical excellence. They are responsible for developing staff, managing operational efficiency, and ensuring compliance with accreditation standards.
United States$79200 - $132K per year2-5 yrs expHealthcare
Provide safe and effective administration of specialty medications and IV infusions in patients' homes. Partner with pharmacists and care teams to coordinate patient care and maintain accurate clinical documentation.
United States$38 - $63 per hour2-5 yrs expHealthcare
Provide safe and effective administration of specialty medications and IV infusions in patients' homes. Collaborate with care teams to document patient progress and serve as the primary point of contact for care coordination.
Lead the design, engineering, and implementation of complex CICS infrastructure solutions to support enterprise business objectives. Provide technical leadership for large-scale mainframe initiatives while partnering with application development teams to ensure system reliability and performance.
United States$105K - $175K per year5-10 yrs expSales
The Senior Advisor designs and deploys AI-powered tools, automated workflows, and executive dashboards to enhance sales intelligence and business decision-making. They act as a liaison between sales, technology, and analytics teams to drive data-driven strategies and improve account management performance.
United States$130K - $216K per year10+ yrs expFinance
The role involves leading the Legal organization's budgeting, forecasting, and financial planning processes while providing strategic financial analysis to leadership. You will also establish financial governance, manage legal spend analytics, and drive continuous improvement initiatives across the department.
United States$22 - $37 per hour0-2 yrs expHealthcare
The resident will collaborate with health plan clients and account teams to develop and execute clinical strategies that improve member outcomes and optimize pharmacy spend. Responsibilities include analyzing pharmacy trends, supporting formulary management, and participating in client presentations and strategic planning.
The supervisor leads a regional team to identify and prevent fraudulent, wasteful, and abusive claims within Cigna's international business. They are responsible for meeting KPIs, managing stakeholder relationships, and driving continuous process improvement.
United States$207K - $346K per year2-5 yrs expHealthcare
The Medical Director conducts specialized evidence-based medical case reviews to determine medical necessity using company software. They also engage in peer-to-peer consultations with referring providers to discuss treatment appropriateness and recommend alternative services.
United States$175K - $291K per year10+ yrs expOthers
The Senior Principal is responsible for shaping high-value enterprise strategies and leading a portfolio of consequential business opportunities and innovation initiatives. They will drive cross-functional teams to convert ambiguous strategic questions into decision-ready recommendations for executive leadership.
The Senior Account Executive will lead territory strategy to drive specialty pharmacy growth and strengthen relationships with healthcare providers and referral sources. They will collaborate with clinical and operational partners to improve patient access and implement territory business plans to achieve sales objectives.
United States$207K - $346K per year2-5 yrs expHealthcare
The Medical Director conducts specialized evidence-based medical case reviews to determine medical necessity using company software. They also perform peer-to-peer consultations with healthcare providers to discuss treatment appropriateness and recommend alternative care paths.
The Senior Account Executive will lead territory strategy to drive specialty pharmacy growth and strengthen relationships with healthcare providers and referral sources. They will collaborate with clinical and operational partners to improve patient access and execute business plans to achieve referral and growth objectives.
United States$91100 - $151K per year2-5 yrs expFinance
The Financial Compliance Advisor will collaborate with business owners to design and document internal controls for SOX and SOC 1 compliance. They will also liaise with internal and external auditors to manage testing readiness and remediate identified control deficiencies.
The Senior Director will define and execute the architectural vision and modernization strategy for the PBM technology ecosystem. They will lead a team of enterprise architects to implement AI-driven innovations and scalable, domain-driven architectures.
The Data Science Senior Advisor leads complex analytics initiatives focused on pharmacy, clinical outcomes, and total cost of care strategies. This role involves designing program evaluations, analyzing healthcare claims data, and partnering with stakeholders to generate actionable insights that inform business strategy.
United States$101K - $169K per year5-10 yrs expFinance
The Accounting Manager will lead the modernization of the enterprise SOX program by implementing automation, continuous monitoring, and data-driven testing routines. They will partner with cross-functional teams to optimize control design and provide advisory support for enterprise transformation and system implementation projects.
United States$79200 - $132K per year2-5 yrs expHealthcare
The Home Infusion Nurse will provide safe administration of specialty medications and IV infusions directly in patients' homes. They will also partner with pharmacists and care teams to coordinate patient care and maintain accurate clinical documentation.
United States$184K - $307K per year10+ yrs expProduct
The Senior Director leads the design and industrialization of enterprise-agnostic data and digital product solutions using a centralized medallion architecture. This role integrates AI and automation to accelerate modeling cycles and ensures all assets are reusable, scalable, and production-ready.
The Principal Architect will lead the design and implementation of scalable, cloud-native, and AI-driven solutions to modernize the PBM ecosystem. They will provide technical leadership, mentor engineering teams, and define architectural standards to improve operational efficiency and innovation.
Manage a team of developers to build and maintain scalable backend applications using Node.js and Typescript. Oversee system integrations across cloud and on-premises platforms while implementing AI capabilities and ensuring application robustness.
The Release Train Engineer will facilitate PI planning, manage the flow of value through the program, and drive continuous improvement across global Agile teams. They will also coach leaders and teams on lean-agile practices while ensuring alignment between strategy and execution.
United States$207K - $346K per year2-5 yrs expHealthcare
The Medical Director performs evidence-based medical necessity reviews and conducts peer-to-peer consultations with healthcare providers. They collaborate with a large team of physician colleagues to ensure patients receive appropriate care and treatment.
United States$207K - $346K per year2-5 yrs expHealthcare
The Medical Director conducts specialized evidence-based medical case reviews to determine medical necessity using company software. They also perform peer-to-peer consultations with referring providers to discuss treatment appropriateness and recommend alternative services.
United States$113K - $188K per year5-10 yrs expProduct
The advisor provides strategic leadership for the enterprise identity platform, shaping roadmaps for authentication, fraud prevention, and AI-aware identity capabilities. They act as a bridge between business and technical teams to drive adoption and deliver secure, personalized digital experiences.
The Staff Pharmacist is responsible for compounding and dispensing medications while ensuring accuracy and regulatory compliance. They also manage pharmacy technician workflows, verify orders, and provide quality assurance oversight.
Provide safe and effective administration of specialty medications and IV infusions in patients' homes. Partner with pharmacists and care teams to ensure holistic patient well-being and maintain accurate patient records.
United States$390K - $585K per year10+ yrs expHealthcare
The Chief Medical Officer will lead clinical strategy across Evernorth’s diverse pharmacy and care delivery businesses while collaborating with senior leadership to drive innovation and quality. This role also involves serving as an external-facing clinical leader to represent the organization to clients, providers, and regulators.
The engineer will design, implement, and deploy scalable AI solutions, including Gen AI platforms and document processing pipelines. They will collaborate with business partners and IT teams to deliver effective solutions using Agile methodologies.
United States$54 - $91 per hour2-5 yrs expHealthcare
The Staff Pharmacist interprets and verifies prescriptions while consulting with patients on medication use and potential drug interactions. They also provide oversight to pharmacy technicians and ensure compliance with regulatory guidelines.
United States$54 - $91 per hour2-5 yrs expHealthcare
The Staff Pharmacist is responsible for interpreting prescriptions, verifying order accuracy, and consulting with patients regarding medication use and potential drug interactions. They also provide oversight to pharmacy technicians and collaborate with prescribers to tailor infusion regimens.
United States$207K - $346K per year2-5 yrs expHealthcare
The Medical Director conducts specialized evidence-based medical case reviews to determine medical necessity using company software. They also perform peer-to-peer consultations with healthcare providers to discuss treatment appropriateness and recommend alternative services.
United States$87000 - $145K per year5-10 yrs expHealthcare
Provide expert clinical care, patient education, and medication administration in home, clinic, or virtual settings. Collaborate with healthcare teams to manage patient conditions and provide mentorship to new nursing staff.
United States$207K - $346K per year2-5 yrs expHealthcare
Perform evidence-based medical necessity reviews for Otolaryngology cases using specialized case management software. Conduct peer-to-peer consultations with providers to discuss treatment appropriateness and recommend alternative services.
United States$207K - $346K per year2-5 yrs expHealthcare
Perform evidence-based medical necessity reviews for pediatric otolaryngology cases using specialized software. Conduct peer-to-peer consultations with providers to recommend appropriate treatments and ensure high-quality patient care.
United States$207K - $346K per year2-5 yrs expHealthcare
Perform evidence-based medical necessity reviews for spine surgery cases using specialized software. Conduct peer-to-peer consultations with providers to discuss treatment appropriateness and recommend alternative services.
United States$207K - $346K per year2-5 yrs expHealthcare
Perform evidence-based medical necessity reviews for cardiology cases using specialized case management software. Conduct peer-to-peer consultations with providers to discuss treatment appropriateness and recommend alternative services.
Develop and support conversational IVR call flows to enhance personalized customer experiences across voice, text, and chat channels. Collaborate with architects and business partners to design, test, and maintain high-quality code for multimedia applications.
The Third Party Management Advisor is responsible for governance, vendor and risk management, and relationship management processes in support of The Cigna Group's IT organization. This role involves building vendor management strategies and supporting procurement teams in negotiations and proposal analysis.
As a Customer Service Representative, you will handle inbound and outbound calls from patients, learning about their medical history and challenges with fertility. You will ensure process efficiency by coordinating fertility plans and medications while resolving customer issues.