Thatch

Head of Platforms

Thatch · Full Time · a day ago

Thatch

🌎 United States 💵 $170K - $185K per year ⭐ 10+ yrs exp 💼 Others

You will set the long-term vision and strategy for Thatch for Platforms while leading cross-functional teams across product and go-to-market. You are responsible for driving partner acquisition, customer health, and overall business performance while serving as a trusted advisor to Fortune 500 executives.

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Regional Director, Mid-Market Sales

Thatch · Full Time · 3 days ago

Thatch

🌎 United States 💵 $250K - $300K per year ⭐ 10+ yrs exp 💼 Sales

The Regional Director will build, lead, and scale a team of Account Executives to achieve multi-million dollar ARR targets across the East Coast. They will act as a bridge between Sales, Product, and Implementation while coaching the team on complex consultative sales cycles.

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Talent Acquisition Associate

Thatch · Full Time · 8 days ago

Thatch

🌎 United States 💵 $90000 - $110K per year ⭐ 2-5 yrs exp 💼 Recruitment

Manage the end-to-end candidate experience from application through interview while partnering with hiring managers. Build top-of-funnel pipelines through proactive sourcing and maintain accurate recruiting data.

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Operations Specialist

Thatch · Full Time · 8 days ago

Thatch

🌎 United States 💵 $85000 - $100K per year ⭐ 2-5 yrs exp 💼 Others

The role focuses on executing payment reconciliation and managing daily operational workflows to ensure financial accuracy and stability. Additionally, the specialist supports the development of product infrastructure and assists the support team with escalations.

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People Operations Generalist

Thatch · Full Time · 10 days ago

Thatch

🌎 United States 💵 $110K - $120K per year ⭐ 2-5 yrs exp 💼 Recruitment

Manage the end-to-end onboarding program and maintain accurate employee records within HR systems. Support people-related compliance, benefits administration, and 401(k) management while partnering with the broader People team on special projects.

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Operations Lead (Member Support)

Thatch · Full Time · 14 days ago

Thatch

🌎 United States ⭐ 5-10 yrs exp 💼 Support

Lead the daily execution of support queues for members, employers, and brokers while scaling the function through AI and automation. Coach a team of specialists and partner cross-functionally to resolve upstream product issues and reduce support volume.

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Member Experience Specialist

Thatch · Full Time · 17 days ago

Thatch

🌎 United States 💵 $65000 - $80000 per year ⭐ 2-5 yrs exp 💼 Others

Provide high-quality frontline support to members via email and phone to resolve issues regarding benefits and insurance. Partner with cross-functional teams to identify root causes of recurring issues and improve internal support systems and documentation.

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Event Marketing Associate

Thatch · Full Time · 17 days ago

Thatch

🌎 United States 💵 $95000 - $140K per year ⭐ 2-5 yrs exp 💼 Marketing

Lead the planning and execution of conferences, webinars, and customer events to support company growth. Collaborate with cross-functional teams to build scalable event processes and measure performance insights.

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Strategy and Operations Manager

Thatch · Full Time · 18 days ago

Thatch

🌎 United States 💵 $130K - $150K per year ⭐ 2-5 yrs exp 💼 Others

Drive the operating model for Operations by managing annual planning, OKRs, and reporting to the Chief of Finance and Head of Operations. The role focuses on optimizing data sources, identifying process inefficiencies, and scaling operational tools to support company growth.

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Account Manager

Thatch · Full Time · 19 days ago

Thatch

🌎 United States 💵 $105K - $125K per year ⭐ 5-10 yrs exp 💼 Sales

Manage a portfolio of Mid-Market employer customers as a trusted advisor on ICHRA benefits strategy and annual renewals. Drive customer retention and health through proactive account planning, Quarterly Business Reviews, and cross-functional collaboration.

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Program Manager, Operations Enablement

Thatch · Full Time · 19 days ago

Thatch

🌎 United States 💵 $130K - $150K per year ⭐ 2-5 yrs exp 💼 Product

Build and own the Operations enablement function from scratch, focusing on the delivery of onboarding programs. Collaborate with cross-functional teams to develop engaging training materials and provide ongoing coaching to drive continuous improvement.

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Program Manager, Scaled Support

Thatch · Full Time · 19 days ago

Thatch

🌎 United States 💵 $165K - $185K per year ⭐ 5-10 yrs exp 💼 Product

Own the end-to-end performance of AI support agents, documentation, and vendor relationships to ensure scalable customer support. Drive cross-functional projects with product and engineering teams to improve support efficiency and track key gross margin metrics.

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Channel Partnerships Manager

Thatch · Full Time · 19 days ago

Thatch

🌎 United States ⭐ 5-10 yrs exp 💼 Others

The role is responsible for owning the operational success and scaling of the General Agency (GA) partnership channel. This includes building relationships with national and regional GAs and developing scalable standard operating procedures for onboarding and commission administration.

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Account Executive - Small and Medium Business (SMB)

Thatch · Full Time · a month ago

Thatch

🌎 United States 💵 $120K - $140K per year ⭐ 2-5 yrs exp 💼 Sales

Manage a hybrid sales motion for SMBs, balancing transactional deals with strategic, compliance-heavy healthcare opportunities. Collaborate with product and growth teams to iterate the SMB sales playbook and track pipeline metrics.

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Account Executive - Mid Market, East Coast

Thatch · Full Time · a month ago

Thatch

🌎 United States 💵 $200K - $300K per year ⭐ 2-5 yrs exp 💼 Sales

Lead high-stakes consultative sales processes for mid-market companies on the East Coast to solve complex healthcare challenges. Act as a trusted advisor to executive stakeholders and collaborate with broker partners and product teams to refine market positioning.

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Account Executive - Mid Market, Central

Thatch · Full Time · a month ago

Thatch

🌎 United States 💵 $200K - $300K per year ⭐ 2-5 yrs exp 💼 Sales

Lead high-stakes consultative sales processes for mid-market companies in the Central US region to solve complex healthcare challenges. Act as a trusted advisor to executive stakeholders and collaborate with broker partners and product teams to refine market positioning.

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Director of Account Management

Thatch · Full Time · 2 months ago

Thatch

🌎 United States ⭐ 5-10 yrs exp 💼 Others

Lead and develop the Account Management team to drive customer retention, expansion, and satisfaction across mid-market and enterprise segments. Define the service model and implement scalable operational processes to transition the organization from reactive to proactive customer support.

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Field Account Manager

Thatch · Full Time · 2 months ago

Thatch

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The Field Account Manager provides onsite support, employee education, and enrollment assistance for customers within a designated region. They partner with account teams to deepen relationships, lead employer-facing programs, and advocate for customer needs to internal product teams.

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Analytics Engineer

Thatch · Full Time · 2 months ago

Thatch

🌎 United States 💵 $160K - $190K per year ⭐ 2-5 yrs exp 💼 Software Development

Own the data models, metrics, and dashboards that drive business decisions across growth, finance, and operations. Build and maintain dbt models while enabling self-serve analytics to improve data quality and accessibility.

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Product Manager, Members

Thatch · Full Time · 2 months ago

Thatch

🌎 United States ⭐ 5-10 yrs exp 💼 Product

Own and scale the member financial infrastructure, including balances, premium payments, and reimbursements, to ensure reliability and accuracy. Develop a multi-year product strategy to deliver a differentiated member experience through investments in health financial accounts and AI personalization.

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Software Engineer: Full Stack, Product Engagement

Thatch · Full Time · 4 months ago

Thatch

🌎 United States 💵 $170K - $200K per year ⭐ 2-5 yrs exp 💼 Software Development

You will own and improve core product flows related to onboarding, activation, and enrollment while building full-stack features. Additionally, you will instrument product surfaces to analyze user behavior and collaborate with cross-functional teams to ship impactful solutions.

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Software Engineer: Infrastructure

Thatch · Full Time · 4 months ago

Thatch

🌎 United States 💵 $161K - $230K per year ⭐ 5-10 yrs exp 💼 Software Development

The engineer will own infrastructure health, performance, and reliability across the stack, making architectural decisions and improving operational practices. Key tasks include designing infrastructure with Terraform, enhancing CI/CD and developer workflows, and strengthening security measures.

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Software Engineer: Full Stack

Thatch · Full Time · 5 months ago

Thatch

🌎 United States 💵 $161K - $230K per year ⭐ 2-5 yrs exp 💼 Software Development

The engineer will take ownership of meaningful product areas from initial concept through production, contributing across the full stack from user interfaces to backend services. Responsibilities include shipping quickly while maintaining correctness, upholding high standards for code quality and system design, and taking responsibility for production system reliability.

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