Manage a hybrid sales motion for SMBs, balancing transactional deals with strategic, compliance-heavy healthcare opportunities. Collaborate with product and growth teams to iterate the SMB sales playbook and track pipeline metrics.
Thatch
11 Remote Job Openings at Thatch
Lead high-stakes consultative sales processes for mid-market companies on the East Coast to solve complex healthcare challenges. Act as a trusted advisor to executive stakeholders and collaborate with broker partners and product teams to refine market positioning.
Lead high-stakes consultative sales processes for mid-market companies in the Central US region to solve complex healthcare challenges. Act as a trusted advisor to executive stakeholders and collaborate with broker partners and product teams to refine market positioning.
Lead and develop the Account Management team to drive customer retention, expansion, and satisfaction across mid-market and enterprise segments. Define the service model and implement scalable operational processes to transition the organization from reactive to proactive customer support.
The Field Account Manager provides onsite support, employee education, and enrollment assistance for customers within a designated region. They partner with account teams to deepen relationships, lead employer-facing programs, and advocate for customer needs to internal product teams.
Own the data models, metrics, and dashboards that drive business decisions across growth, finance, and operations. Build and maintain dbt models while enabling self-serve analytics to improve data quality and accessibility.
Execute and optimize multi-channel marketing campaigns to drive lead generation and conversion. Monitor key performance metrics and conduct A/B testing to improve ROI and acquisition funnels.
Own and scale the member financial infrastructure, including balances, premium payments, and reimbursements, to ensure reliability and accuracy. Develop a multi-year product strategy to deliver a differentiated member experience through investments in health financial accounts and AI personalization.
You will own and improve core product flows related to onboarding, activation, and enrollment while building full-stack features. Additionally, you will instrument product surfaces to analyze user behavior and collaborate with cross-functional teams to ship impactful solutions.
The engineer will own infrastructure health, performance, and reliability across the stack, making architectural decisions and improving operational practices. Key tasks include designing infrastructure with Terraform, enhancing CI/CD and developer workflows, and strengthening security measures.
The engineer will take ownership of meaningful product areas from initial concept through production, contributing across the full stack from user interfaces to backend services. Responsibilities include shipping quickly while maintaining correctness, upholding high standards for code quality and system design, and taking responsibility for production system reliability.
