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ShipBob, Inc.

Remote Job Openings at ShipBob, Inc. (14)

Success Operations Associate

India 0-2 yrs exp Others

The Success Operations Associate will manage merchant-facing purchase order trackers and coordinate shipments with operations and transportation partners. They will also ensure retail compliance, troubleshoot technical issues, and maintain strong partnerships with B2B merchants.

Success Operations Associate

India 2-5 yrs exp Others

The Success Operations Associate manages merchant purchase order trackers and coordinates shipments with operations and transportation partners. They also ensure retail compliance by generating accurate documentation and troubleshooting technical issues to maintain a positive merchant experience.

Senior Merchant Success Manager

United Kingdom 5-10 yrs exp Others

The Senior Merchant Success Manager will drive growth and retention for enterprise merchants by providing a world-class experience and strategic guidance. They are responsible for analyzing supply chain performance, conducting business reviews, and coaching team members to ensure high-level merchant satisfaction.

Merchant Success Manager

United Kingdom 2-5 yrs exp Others

The Merchant Success Manager will manage strategic partnerships to drive merchant growth and success through proactive health checks and business reviews. They are responsible for monitoring merchant health, facilitating feature adoption, and collaborating with internal teams to ensure a high-quality customer experience.

Senior HR Partner

India 5-10 yrs exp Recruitment

The Senior HR Partner will serve as the execution engine for People Operations, managing HRIS administration, compliance, benefits, and the end-to-end employee lifecycle. They will also support performance management, employee relations, and leverage AI tools to drive process innovation and operational excellence.

Campaign Manager (ABM)

United States $114K - $135K per year 5-10 yrs exp Marketing

The Campaign Manager will design and execute 1:1 and 1:few account-based marketing strategies to drive pipeline for Enterprise and Tier 1 accounts. They will leverage AI-powered account intelligence to orchestrate multi-channel campaigns and manage a disciplined testing roadmap to optimize performance.

Principal Merchant Success Manager

United States $115K - $192K per year 5-10 yrs exp Others

The Principal Merchant Success Manager acts as a program lead for top enterprise merchants, managing operational performance and strategic growth. They collaborate cross-functionally to resolve escalations, drive process improvements, and build strong executive-level relationships.

Senior Merchant Success Manager

United States $81000 - $135K per year 5-10 yrs exp Others

The Senior Merchant Success Manager is responsible for driving growth and retention for enterprise and strategic merchants by delivering exceptional value and insights. They will analyze supply chain performance, conduct business reviews, and foster strong executive-level relationships to ensure merchant success.

Senior International Sourcing & SFN Manager

United Kingdom 5-10 yrs exp Others

The Senior International Sourcing & SFN Manager will lead the end-to-end sourcing of new fulfillment nodes across the UK, EMEA, and Australia. Additionally, the role involves managing the ongoing performance, compliance, and operational relationships with international partners.

Staff Industrial Engineer

United States $113K - $188K per year 5-10 yrs exp Others

The Staff Industrial Engineer will design building layouts and optimize supply chain flows to improve fulfillment efficiency and merchant experience. They will also lead continuous improvement initiatives, manage operational projects, and provide technical guidance to cross-functional teams.