The Merchant Success Specialist will manage a portfolio of mid-market merchants, serving as their primary point of contact for operational needs and fulfillment issues. They will collaborate with account teams to ensure service expectations are met, monitor merchant health, and drive the adoption of platform features.
The SFN Network Development Manager will build and own the cost-to-serve economic models for the third-party fulfillment network. They will also design partner-facing performance reporting and manage the financial validation of commercial agreements.
The GTM Process & Automation Manager will design and optimize North American sales processes by integrating systems like Salesforce, Gong, and n8n to improve sales outcomes. This role involves identifying process friction, automating manual tasks, and driving team-wide adoption through data-driven insights and collaboration with sales leadership.
The Business Development Representative is responsible for identifying, qualifying, and prospecting new business opportunities through outbound cold calls and social selling. They collaborate with Account Executives to schedule demos and manage the sales pipeline to meet monthly and annual quotas.
The Manager, Merchant Success will lead and develop a team of Merchant Success Managers to drive merchant growth, retention, and satisfaction. This role involves managing strategic account plans, handling escalations, and coaching team members to deliver value and ROI for customers.
The Senior Merchant Success Manager will drive growth and retention for enterprise merchants by providing a world-class experience and strategic guidance. They are responsible for analyzing supply chain performance, conducting business reviews, and coaching team members to ensure high-level merchant satisfaction.
The Merchant Success Manager will manage strategic partnerships to drive merchant growth and success through proactive health checks and business reviews. They are responsible for monitoring merchant health, facilitating feature adoption, and collaborating with internal teams to ensure a high-quality customer experience.
You will lead the development of a comprehensive People Technology & Analytics function, including strategy, roadmap, and system architecture. You will also oversee data management, AI integration, and team building to support organizational goals.
The Principal Merchant Success Manager acts as a program lead for top enterprise merchants, managing operational performance and strategic growth. They collaborate cross-functionally to resolve escalations, drive process improvements, and build strong executive-level relationships.
Develop and expand agency partnerships across Australia to drive measurable business impact and revenue. Collaborate with local go-to-market teams and strategic technology partners to execute co-marketing initiatives and manage partner operations.
The Senior Merchant Success Manager is responsible for driving growth and retention for enterprise and strategic merchants by delivering exceptional value and insights. They will analyze supply chain performance, conduct business reviews, and foster strong executive-level relationships to ensure merchant success.
Own the end-to-end product build loop, including discovery, specifications, AI-augmented prototyping, and production-ready code. Manage the product catalog and inventory data surface while defining data contracts and measuring success metrics.
