The Inside Sales Professional is responsible for selling and upselling pest management services to residential and business prospects while meeting sales targets and KPIs. They must manage inbound calls, execute sales campaigns, and maintain accurate records of customer interactions in the sales system.
The Service Planning Specialist utilizes route analysis software to create efficient daily and weekly tactical route plans for assigned branch locations. They are responsible for performing data analysis on resource availability and territory structure while providing summary reports to management.
The Inside Sales Representative is responsible for selling and upselling pest management services to residential and business prospects through outbound calls. They must meet or exceed sales targets and KPIs while maintaining high call quality and customer service standards.
The Customer Service Representative acts as the primary point of contact to resolve customer concerns and provide professional support. Responsibilities include scheduling services, answering billing questions, setting sales appointments, and maintaining accurate customer records.
The Customer Service Representative acts as the primary point of contact to resolve customer concerns and provide professional assistance. Responsibilities include scheduling services, answering billing questions, and identifying customer needs to suggest appropriate service upgrades.
The Customer Service Representative acts as the primary point of contact to resolve customer concerns and maintain positive relationships. Responsibilities include scheduling services, answering billing questions, and performing clerical tasks while supporting sales and service teams.
The Planning Specialist utilizes route analysis software to create efficient daily and weekly tactical route plans for assigned branch locations. They are responsible for maintaining geographic data, analyzing resource availability, and reporting key performance metrics to management.
The IT Business Partner acts as the primary liaison between IT and business units to align technology roadmaps with operational goals. They manage technical execution, facilitate demand management, and ensure value realization across technology investments.
The Internal Communications and Change Specialist will drive strategic communication plans and manage content creation across various digital and traditional platforms. They will also oversee the implementation of AI agents to automate routine tasks and improve organizational engagement.
The Delivery Manager is responsible for the end-to-end execution of strategic infrastructure and security initiatives across North America. This role involves bridging technical requirements with business objectives while leading cross-functional teams through complex project lifecycles.
Lead the design and management of base, variable, and sales commission compensation programs across North America. Manage a team to attract and retain talent while ensuring compliance with wage and hour regulations.
Act as a technical bridge between top-tier customers and local branches to provide support for infestation management and service excellence. Monitor KPIs, drive technical improvements to protocols, and deliver management information during customer review meetings.
Provide technical leadership in the design, implementation, and maintenance of complex IT infrastructure systems to ensure scalability and reliability. Lead technical projects, manage vendor relationships, and mentor engineers while aligning IT strategy with business goals.
Responsible for managing and improving the productivity of a group of frontline sales colleagues through coaching, mentoring, and training. The role focuses on meeting revenue targets, improving customer NPS, and ensuring alignment between sales and operations.
Manages inbound and outbound customer inquiries and implements service standards for assigned national accounts. Collaborates with internal departments and subcontractors to resolve complex administrative issues and improve client processes.
The Senior Director of Marketing Technology is responsible for designing and governing the enterprise MarTech ecosystem to drive revenue growth and optimize the digital customer journey. This includes consolidating fragmented systems, managing the inbound lead pipeline, and implementing AI-driven automation tools.
The Senior Manager, HR Strategy acts as a strategic integrator connecting enterprise priorities to the HR function's internal operating agenda. The role involves partnering with the CHRO to frame high-priority initiatives, develop executive communications, and drive cross-functional coordination.
The role involves serving as a Regional Bird Specialist to protect people and preserve the planet through specialized pest control services. The specialist will partner with leading brands across various industries to manage bird-related issues.
Acts as a subject matter expert in pest control to develop service delivery protocols and support operations in resolving quality and infestation issues. Monitors KPIs and coaches operations leaders to improve technical competency and customer satisfaction.
Acts as a subject matter expert in pest control to develop service delivery protocols and resolve quality issues through data analysis and site assessments. Coaches operations leaders and technicians to improve technical competency and drive customer satisfaction and retention.
Architect and implement enterprise data governance frameworks, policies, and standards to ensure high-quality and compliant data. Lead data literacy initiatives and manage master data hubs to foster a data-driven culture across the organization.
Acts as a subject matter expert in pest control to develop service delivery protocols and support operations in resolving quality and infestation issues. Coaches operations leaders and technicians while monitoring KPIs to improve customer retention and operational efficiency.
Guides the development and management of data, reporting, and predictive intelligence solutions while ensuring alignment with architectural governance and security standards. The role involves creating technical designs, developing PoCs, and providing architectural direction to data engineering teams.
