The Customer Service Representative handles inbound inquiries regarding service, billing, and account management while delivering high-quality support. They also identify opportunities to upsell services and schedule Whole Home Inspections to maximize customer value.
Provides frontline technical support to end users by troubleshooting and resolving hardware and software issues. Manages service tickets, maintains accurate records, and ensures compliance with IT security policies and data protection regulations.
The Senior Director leads financial planning, analysis, and strategic vendor management for the North American IT ecosystem. They are responsible for overseeing IT budgets, directing hardware/software RFPs, and managing complex vendor lifecycles and commercial governance.
The Regional Account Executive is responsible for prospecting new clients and selling pest elimination solutions across various market segments. They must develop territory strategies, maintain deep product knowledge, and collaborate with operations teams to drive growth.
The Customer Service Representative handles inbound inquiries regarding service, billing, and account management while providing high-quality support. They are also responsible for identifying customer needs, resolving issues, and promoting additional services like Whole Home Inspections.
The Planning Specialist utilizes route analysis software to create efficient daily and weekly tactical route plans for assigned branch locations. They are responsible for performing data analysis on resource availability and territory structure while reporting key metrics to management.
The Customer Service Representative acts as the primary point of contact to resolve customer concerns with empathy and professionalism. Responsibilities include scheduling services, answering billing questions, maintaining customer relations, and performing general clerical duties.
Create and adjust daily and weekly route plans for assigned branches using work order data and route analysis software, and communicate routes to service personnel. Analyze plans, territory, and resource availability; maintain customer and geographic information; and prepare daily reports for supervisors and branch teams.
Interns will support various business functions including finance, marketing, HR, IT, and data analytics within a global organization. They will contribute to business operations and projects while gaining real-world experience during a 10-week program.
The Field Service Supervisor is responsible for training, coaching, and monitoring service professionals to ensure high-quality pest management service delivery. The role requires spending at least 90% of the time in the field conducting audits and providing direct support to the team.
The administrator manages inbound and outbound customer inquiries while developing and implementing service standards for assigned accounts. They collaborate with internal departments and field teams to resolve complex administrative issues and ensure high levels of customer satisfaction.
The Senior HRIS Analyst provides advanced technical support and maintenance for Workday, acting as a bridge between complex system architecture and end-user needs. This role leads cross-functional projects, manages system administration, and mentors lower-level analysts to ensure efficient HR technology operations.
The Customer Retention Representative engages with at-risk customers to understand their concerns and provides tailored solutions to prevent churn. They utilize negotiation techniques and CRM tools to maintain service value and ensure long-term customer loyalty.
The Technical Service Manager acts as a subject matter expert to develop and implement pest control service protocols and processes. They monitor performance against KPIs, conduct site assessments, and coach operations leaders to improve service quality and customer satisfaction.
The Director of M&A Finance leads the financial aspects of the merger and acquisition lifecycle, including due diligence, valuation modeling, and post-close integration. They are responsible for managing junior personnel and collaborating with business units to build robust business cases that align with company objectives.
The Senior Fleet Manager will lead the strategy and deployment of connected vehicle technologies, predictive data models, and enterprise analytics to optimize fleet operations. This role involves engineering business intelligence frameworks and transforming complex IoT data into actionable strategies for executive decision-making.
The Senior Director of Marketing Technology is responsible for designing and governing the enterprise MarTech ecosystem to drive revenue growth and optimize the digital customer journey. This includes consolidating fragmented systems, managing the inbound lead pipeline, and implementing AI-driven automation tools.
Acts as a subject matter expert in pest control to develop service delivery protocols and resolve quality issues through data analysis and site assessments. Coaches operations leaders and technicians to improve technical competency and drive customer satisfaction and retention.
