The Enterprise Sales Director will own and grow the Southeast territory by developing strategic plans to acquire new clients and drive revenue. They will lead full-cycle sales processes, from prospecting to contract execution, while building trusted relationships with executive decision-makers.
The Regional Market Executive acts as the commercial leader for an assigned geography, responsible for building market presence and driving revenue growth. They will develop strategic relationships with consultants and brokers while executing comprehensive market growth plans to meet corporate objectives.
The Regional Vice President will lead and develop a high-performing enterprise sales team to meet ambitious revenue targets within the HR and benefits technology sector. They will also collaborate with cross-functional teams to ensure seamless client experiences and drive demand generation initiatives.
The Member Services Representative will handle diverse member inquiries while navigating multiple databases to provide accurate support. They are responsible for resolving technical issues and maintaining high standards of service to improve member health outcomes.
The Guide II conducts scheduled consults and proactive outreach calls to help members understand health information and connect them with appropriate resources. They are responsible for documenting interactions accurately and meeting performance targets related to member satisfaction and program conversion.
The Senior Account Manager will serve as the primary operational point of contact for high-value TPA clients, ensuring service commitments are met and operational issues are resolved. They will lead cross-functional teams to address escalations, drive root-cause investigations, and manage the overall client program lifecycle.
Conduct medical-necessity reviews using evidence-based criteria to determine appropriate levels of care for members. Manage caseloads by prioritizing urgency and regulatory deadlines while documenting all rationales for audit trails.
