The Director is responsible for directing, planning, and developing advisory solutions projects while managing and mentoring the solutions team. They act as a key liaison between clients and consultants, overseeing project delivery, sales enablement, and strategic growth initiatives.
The Senior Talent Acquisition Partner will develop and maintain pipelines of specialized Epic and healthcare IT consultants to meet project demands. They will proactively source passive candidates and partner with internal teams to align talent with client engagements.
The IT Service Desk Agent provides level 1 technical support by diagnosing and resolving hardware and software issues via phone, chat, and email. They are responsible for documenting incidents, escalating complex problems, and maintaining professional communication with end users.
The RTE Senior Analyst provides advanced EHR design, build, testing, and troubleshooting services for complex clients. They manage multiple customer assignments, handle ticketing system requests, and ensure system integrity while adhering to SLAs.
The Application Analyst provides frontline support for clinical and business applications, managing documentation and collaborating with vendors. They also assist in application upgrades, security patching, and participate in analyst-led projects to support healthcare providers.
The Portal Service Desk Analyst provides technical support to patients by troubleshooting EHR portal issues, hardware, and software via phone, email, and other contact methods. They are responsible for documenting issues in an ITSM system, escalating complex problems, and guiding patients through workflows to ensure first contact resolution.
The Senior Consultant provides expert platform-specific services by evaluating system processes, developing workflow configurations, and troubleshooting software systems. They also provide project leadership, mentorship to team members, and ensure accurate documentation of project progress and escalations.
The manager oversees the strategic vision and roadmap for Epic application solutions while coordinating efforts between customer organizations and technical teams. They are responsible for facilitating communication, mitigating project risks, and fostering strong client partnerships through proactive system optimization.
The Delivery Executive oversees the delivery of services for high-complexity Managed Services accounts and manages the client relationship. They are responsible for P&L performance, financial targets, and driving continuous improvement initiatives across cross-functional teams.
The Senior Talent Acquisition Partner will execute targeted sourcing strategies and manage full-cycle recruiting for Epic and healthcare IT roles. This role involves building talent pipelines, collaborating with business leaders, and promoting Nordic's employer brand to attract top-tier specialized talent.
The analyst is responsible for designing, building, testing, and troubleshooting EHR applications to ensure system integrity and stability. They will manage customer requests, monitor issue queues, and perform workflow analysis while maintaining accurate documentation.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting services for complex healthcare clients. They manage multiple customer assignments, ensure system integrity, and facilitate digital transformation through effective project and issue management.
The EHR Application Analyst II provides advanced support for clinical and business applications, managing incidents and service requests within defined SLAs. They also lead smaller analyst-led projects, maintain system documentation, and coordinate with software vendors to ensure application stability and security.
The Senior Analyst provides advanced EHR design, build, testing, and troubleshooting services for complex clients. They manage multiple customer assignments, ensure system integrity, and contribute to project and issue management under the guidance of Application Advisors.
The Senior Consultant will evaluate system processes, configure workflows, and provide technical expertise to troubleshoot software systems for clients. They are also responsible for project leadership, mentoring team members, and maintaining accurate documentation of project progress and escalations.
The Principal Consultant will provide strategic leadership and oversight for complex Epic implementation projects across healthcare client sites. They are responsible for managing project teams, ensuring initiative health, and driving sales enablement through solution development and client advisory.
The analyst will participate in the planning, development, and implementation of clinical systems to improve patient care and workflow efficiency. They will provide technical support, facilitate communication between users, and assist staff in maximizing the use of information technology.
The ServiceNow Consultant evaluates business processes and implements best-practice solutions to help clients maximize their ServiceNow investment. They are responsible for gathering requirements, configuring modules, and providing ongoing support and training to project teams and stakeholders.
The Senior Engagement Manager leads ServiceNow projects to ensure they are delivered on time and within budget while maintaining project health. They also partner with internal teams to develop new service offerings and mentor project team members to ensure operational efficiency.
The Senior Application Analyst provides expert-level support for clinical and business applications while managing application lifecycles and upgrades. They also lead analyst-led projects, mentor team members, and design integrated workflows to meet clinical and operational needs.
The consultant will evaluate and optimize Hospital Billing claims workflows, including system configuration, testing, and troubleshooting. They will also provide project leadership and mentorship to client teams regarding revenue cycle best practices and claims performance.
The Director of Client Partnership Management leads and develops a team of Client Partnership Managers to drive revenue growth within the staffing business line. They are responsible for executing sales strategies, managing pipeline performance, and serving as the primary liaison between the Client Partnerships team and the Staffing Business Line.
The Application Advisor provides expert EHR design, build, testing, and troubleshooting services for hospital billing clients while managing customer engagements. They are responsible for leading system upgrades, documenting processes, and mentoring team members to ensure system integrity and stability.
The Application Advisor provides expert EHR design, build, testing, and troubleshooting services for Epic Beaker applications. They are responsible for managing complex customer engagements, mentoring team members, and ensuring system integrity and stability.
The Application Advisor provides expert EHR design, build, testing, and troubleshooting services while managing customer engagements and mentoring team members. They are responsible for translating customer needs into system requirements and ensuring the stability and integrity of integrated healthcare applications.
The Director is responsible for directing, planning, and developing advisory solutions projects while managing and mentoring the solutions team. They serve as a key liaison to clients and consultants, overseeing project success, sales enablement, and the mitigation of project risks.
The ServiceNow Architect provides high-level design and specifications for implementations while leading development across ITSM, CSM, and ITOM modules. They oversee projects from architecture design through implementation and provide hands-on troubleshooting and technical leadership.
The Radiant Application Advisor provides expert EHR design, build, testing, and troubleshooting services while managing customer engagements and mentoring team members. They are responsible for translating customer needs into system requirements and ensuring the integrity and stability of integrated healthcare applications.
The Willow Application Advisor provides expert EHR design, build, testing, and troubleshooting services while managing customer engagements and mentoring team members. They are responsible for translating customer needs into system requirements, leading upgrades, and ensuring the integrity and stability of integrated healthcare applications.
The Senior Consultant will lead workstreams and partner with healthcare organizations to implement strategic advisory solutions. They are responsible for creating complex analytical models, facilitating client meetings, and mentoring junior team members to ensure high-quality deliverables.
The consultant will perform Epic-related system builds, troubleshoot technical issues, and provide optimization suggestions for clients. They will also mentor project teams, document workflows, and facilitate meetings to ensure project success.
The Senior Talent Acquisition Partner will build and maintain pipelines of specialized Epic and healthcare IT consultants to meet project demands. They will proactively source passive candidates and partner with internal teams to align talent with client engagements.
The Clinical Service Desk Agent I provides remote troubleshooting and support for EHR applications and clinical workflows for physicians and clinicians. They are responsible for documenting issues in an ITSM system and escalating complex problems to ensure high-quality patient care support.
Supervise, develop, and support a clinical service desk team, including hiring, onboarding, coaching, scheduling, and handling escalations. Monitor service desk metrics, service levels, knowledge resources, and operational quality while coordinating with clients and leadership and contributing to projects.
The Director of Analytics and Reporting acts as a strategic thought leader, overseeing analytics practice areas and identifying emerging information needs. They are responsible for coordinating complex reporting designs, managing cross-functional teams, and driving data transformation initiatives to support integrated workflows.
The automation developer is responsible for designing, building, and testing intelligent process automations to meet client needs within the healthcare industry. They will also manage helpdesk ticketing, document technical resolutions, and participate in platform upgrades.
The architect will lead the design, implementation, and governance of ServiceNow ITOM and CMDB capabilities to ensure scalable infrastructure data management. They will also oversee the adoption of CSDM principles and manage complex integrations across cloud and enterprise platforms.
The Senior Application Advisor provides expert Epic EHR design, build, and troubleshooting services while overseeing customer engagements. They are also responsible for mentoring team members and ensuring the integrity and stability of complex Epic application environments.
The Radiant Application Advisor provides expert EHR design, build, testing, and troubleshooting services while managing customer engagements. They are responsible for guiding system improvements, leading upgrades, and mentoring team members to ensure high-quality support and operational efficiency.
The Application Analyst II provides advanced support for clinical and business applications, managing incidents, documentation, and vendor relationships. They also plan application upgrades, lead small projects, and ensure compliance with security and disaster recovery requirements.
The Service Desk Transition Lead manages and executes the transition of clinical and technical service desk services within an IT and Epic EMR environment. They coordinate activities between internal teams, clients, and third parties while ensuring project milestones and contractual obligations are met.
The Senior Application Advisor provides expert Epic EHR design, build, testing, and troubleshooting services for clients while overseeing customer engagements. They are also responsible for mentoring team members and ensuring the integrity and stability of integrated Epic applications.
The Senior Consultant oversees project initiatives and provides guidance to junior colleagues while delivering financial and operational improvements for healthcare clients. They are responsible for producing data-driven recommendations, managing workstreams, and facilitating client meetings to enhance patient access to care.
The Portal Service Desk Analyst provides remote technical support to patients for EHR portals, mobile devices, and virtual meeting software. They are responsible for troubleshooting issues, documenting tickets in an ITSM system, and escalating complex problems to ensure first contact resolution.
The Willow Analyst II performs intermediate troubleshooting, system builds, and testing for EHR applications to ensure integrity and stability. They manage multiple customer assignments, handle ticketing system requests, and provide high-quality support while adhering to change control policies.
The Senior Analyst provides EHR design, build, and advanced troubleshooting services for complex clients. They manage multiple customer assignments, perform system audits, and ensure the stability and integration of EHR applications.
The Senior Consultant leads workstreams to help healthcare organizations solve strategic, clinical, and operational problems. Key duties include creating complex analytical models, facilitating client meetings, and mentoring junior resources.
The Consultant will implement advisory solutions and create complex analytical models to solve healthcare problems. They are responsible for developing financial reports, conducting client interviews, and delivering high-quality work products to improve clinical and operational performance.
Provide expert EHR design, build, and troubleshooting for Epic Professional Billing applications while managing customer engagements. Lead system upgrades, perform proactive workflow analysis, and mentor team members to ensure system stability and efficiency.
Lead strategic initiatives and project workstreams to solve complex clinical and operational problems for healthcare organizations. Manage project artifacts, create complex analytical models, and mentor team members to deliver high-quality client solutions.
The Storage Engineer I is responsible for completing complex projects and coordinating with both technical and non-technical staff. They perform analysis, diagnosis, and resolution of problems in storage and backup systems, while also recommending and documenting solutions.
The Senior Consultant provides expert platform-specific services to help clients meet organizational goals through system configuration and workflow optimization. They are responsible for leading project teams, mentoring teammates, and documenting work progress for Epic HIM implementations.
Provide Epic-related consulting services by performing system builds, troubleshooting technical issues, and documenting workflows for clients. Lead project meetings and mentor client teams to ensure successful system optimization and implementation.
The Epic HIM Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients. They manage multiple customer assignments, handle system requests, and ensure the stability and integrity of EHR applications.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients. They manage multiple customer assignments, handle system requests, and ensure the stability and integration of EHR applications.
Provide Epic-related consulting and administrative services to clients, focusing on system build, troubleshooting, and workflow optimization. Lead project meetings and mentor client teams to ensure successful implementation and operational efficiency.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients. They manage multiple customer assignments, handle system requests, and ensure the stability and integration of EHR applications.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients. They manage multiple customer assignments, handle system requests, and ensure the stability and integration of EHR applications.
Provide Epic-related consulting services by performing system builds, troubleshooting technical issues, and documenting workflows for clients. Lead project meetings and mentor client teams to ensure successful system optimization and implementation.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients to ensure system stability and integration. They manage multiple customer assignments, handle system requests, and provide high-quality support to IT and operations staff.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients. They manage multiple customer assignments, handle system requests, and ensure the stability and integration of EHR applications.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients. They manage multiple customer assignments, handle system requests, and ensure the stability and integration of EHR applications.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients to ensure system stability and integration. They manage multiple customer assignments, handle ticketing systems, and collaborate with IT staff to meet service level agreements.
Provide Epic-related consulting and administrative services to clients, focusing on system build, troubleshooting, and workflow optimization. Lead project meetings and mentor client teams to ensure successful project delivery and system strategy.
The Senior Analyst provides EHR design, build, and advanced troubleshooting for complex clients to ensure system stability and integration. They manage multiple customer assignments, handle system requests, and provide mentorship to less experienced team members.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients. They manage multiple customer assignments and projects while ensuring system integrity and stability.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients. They manage multiple customer assignments, handle system requests, and ensure the stability of EHR applications while maintaining SLAs.
The Senior Analyst provides EHR design, build, testing, and advanced troubleshooting for complex clients to ensure system stability and integration. They manage multiple customer assignments, handle ticketing systems, and collaborate with IT staff to meet shifting customer needs.
Design, develop, and maintain robust BI solutions and analytics content using Epic's reporting suite and other enterprise data platforms. Translate business data needs into technical extracts and custom solutions while ensuring compliance with HIPAA and data privacy regulations.
The Senior Consultant provides Epic-related consulting services, including system build, troubleshooting, and workflow optimization for clients. They also mentor project teams, facilitate meetings, and document risks and issues to ensure project success.
The Digital Program Manager will lead digital transformation initiatives and guide stakeholder teams through the transition to an agile product delivery operating model. They are responsible for assessing program efficacy, managing strategic roadmaps, and ensuring alignment between business and technical stakeholders.
The advisor will perform expert-level troubleshooting, system builds, and testing for complex EHR applications while managing multiple client projects. They are responsible for providing high-quality customer service, documenting processes, and mentoring team members to ensure system stability and efficiency.
The Beacon Application Advisor is responsible for performing expert-level troubleshooting, system builds, and testing for EHR applications to ensure stability and integration. They also manage complex client projects, maintain documentation, and provide high-quality customer service while mentoring team members.
The role involves performing expert-level troubleshooting and problem-solving for EHR applications, fulfilling system requests through analysis, specification, build, and testing, and managing projects and issues with consideration for patient safety and financial integrity. Responsibilities also include guiding proactive analysis for system improvements, managing multiple complex clients, and ensuring accurate documentation while adhering to SLAs.
The Senior Consultant - Epic Resolute Professional Billing Analyst provides expert services to clients, evaluating current processes and recommending improvements. They also lead project management efforts and mentor team members.
The Senior Consultant will evaluate current system processes, recommend workflow modifications, and provide project management services. They will also lead meetings, document work progress, and mentor team members.
The Epic Application Management Application Advisor provides expert EHR design, build, testing, and troubleshooting services for Nordic clients. They oversee customer engagements and mentor other team members while managing multiple complex clients and projects simultaneously.
