Provide high-quality technical support via calls and emails to resolve customer issues and improve product experiences. Collaborate with internal teams like Engineering and QA to resolve critical bugs and create knowledge base documentation.
NinjaOne
39 Remote Job Openings at NinjaOne
Monitor and triage security alerts across cloud, endpoint, and identity platforms to differentiate true positives from false positives. Escalate high-risk incidents to senior teams and maintain detailed documentation of investigations.
Lead and grow a distributed team of engineers to build and maintain features for the NinjaOne IT Operations SaaS suite. Collaborate with product management and platform engineering to drive the technology direction and ensure successful product delivery.
Drive long-term value and growth within large state and federal agency accounts by serving as a strategic advisor to senior public sector stakeholders. Focus on increasing product adoption, managing complex government procurement processes, and aligning IT solutions with agency security and compliance goals.
Lead performance testing and optimization initiatives by designing data generation frameworks and defining performance standards. Collaborate with engineering teams to identify bottlenecks and implement data-driven optimizations to improve system throughput and latency.
Manage and grow a portfolio of large state and federal agency accounts by driving product adoption and serving as a strategic advisor to senior government IT leaders. Lead complex procurement processes and execute expansion strategies to align IT solutions with public sector modernization goals.
Lead the development and architecture of large-scale, high-availability software applications for IT operations. Mentor junior engineers and collaborate with cross-functional teams to drive technical initiatives and quality standards.
Lead the development of large-scale software applications and influence critical architectural decisions to ensure scalability and maintainability. Mentor junior engineers and collaborate with cross-functional teams to drive technical improvements and quality standards.
Design and implement scalable, high-availability software solutions for IT Operations product suites using Java and Kotlin. Responsible for committing high-quality code and implementing design patterns to solve enterprise-level software challenges.
Own and scale media-led sponsorships, OOH brand awareness, and third-party demand generation across EMEA markets. Translate regional business priorities into measurable campaign strategies while mentoring a senior coordinator.
Manage the complete localization infrastructure and Translation Management System to support asset production workflows. Collaborate with internal stakeholders to troubleshoot technical challenges and implement automated solutions for content connectors and AI.
Design and implement scalable C++ features and enhance platform performance for an automated endpoint management suite. Establish robust testing and quality assurance processes to ensure software reliability across millions of endpoints.
The Solutions Engineer provides technical and functional expertise to users and partners during both pre-sales and post-sales phases. They act as a bridge between customers and the product team to shape the platform's future and optimize partner infrastructures.
The role involves translating and localizing marketing, product, and sales content from English to Dutch for an IT-expert audience. Responsibilities include managing the end-to-end localization process, maintaining glossaries, and optimizing AI-powered translation output.
Own the technical presales experience for Federal and SLED accounts, including product demos, architecture design, and onboarding. Act as a technical liaison between Sales and Product teams to surface feature gaps and support RFP responses.
Own the go-to-market strategy, positioning, and messaging for Federal, State, Local, and Education (SLED) audiences. Collaborate with cross-functional teams to create enablement content and drive revenue growth within the public sector.
The role is responsible for owning and expanding the strategic partnership with CDW across all business segments to drive revenue growth. This includes managing executive relationships, developing joint business plans, and leading sales enablement programs.
The role focuses on streamlining Partner Services by automating browser-based tasks and optimizing operational workflows. Key duties include managing data extraction, AWS infrastructure automation via Ansible, and supporting database tasks.
The role focuses on configuring and optimizing Dayforce modules, specifically for benefits, payroll, and onboarding. It involves managing the front end of the hiring process and maintaining technical integrations between the ATS and HRIS.
Develop and execute strategic marketing plans to drive growth within the public sector, focusing on Federal, State, Local, and Education markets. Lead channel and partner-led motions to accelerate pipeline and increase brand awareness through resellers and distributors.
The role focuses on identifying, onboarding, and activating high-potential channel partners to drive revenue growth in the South East region. It involves collaborating with Account Executives to execute a scalable channel sales motion for mid-market and enterprise clients.
Drive sales and profitability by identifying, onboarding, and enabling SLED-focused channel partners. Develop and execute a regional territory plan and SLED-specific channel strategy to scale public sector presence.
The role focuses on acquiring and expanding NinjaOne's presence within the enterprise MSP market through net new business acquisition and strategic account growth. Responsibilities include territory planning, full-cycle deal management, and acting as a trusted advisor to MSP leadership.
Develop and maintain native Android applications using Kotlin and Compose for high-traffic customer-facing tools. Collaborate with cross-functional teams to implement continuous integration and automated testing processes.
The QA Engineer is responsible for comprehensive software testing, designing test cases, and validating new product features for an automated endpoint management platform. They will collaborate with developers and product managers to document defects and recommend improvements to testing methodologies.
Lead and scale a high-performing team of Enterprise Account Executives to drive net-new revenue and expand market share. Manage pipeline health, forecasting rigor, and cross-functional alignment to execute go-to-market strategies.
Develop self-service Tableau dashboards and reports to provide actionable insights for Marketing, Sales, Support, and Product teams. Write performant SQL to model data from a Databricks lakehouse and collaborate with data engineers to improve data product usability.
Lead performance testing, data generation frameworks, and optimization initiatives to ensure system scalability and responsiveness. Collaborate with engineering teams to identify bottlenecks and implement data-driven optimizations across applications and databases.
Lead and coach a team of 5-10 Account Executives to achieve shared sales quotas and profitability objectives in the SMB market. Manage pipeline health, forecast accuracy, and ensure the consistent application of consultative sales methodologies.
The Localization Specialist will manage the end-to-end translation and adaptation of marketing, product, and sales content from English to Spanish. They are responsible for maintaining brand voice, managing terminology glossaries, and ensuring high-quality linguistic standards across all assets.
Manage the post-sales relationship for a portfolio of EMEA resellers, VARs, and distributors to ensure partner success and growth. Drive partner onboarding, enablement, and expansion opportunities while maintaining accurate records in Salesforce.
Own the full pre-sales technical experience for enterprise accounts, including discovery, architecture design, and proof-of-concept stages. Build and maintain reusable technical assets and playbooks to support a scalable sales model while influencing product roadmap direction.
The role involves owning the full pre-sales technical experience for enterprise accounts, guiding prospects through evaluation, demos, architecture design, and proof-of-concept stages. This engineer will also collaborate with AEs to drive growth and build reusable technical assets to scale the SE function.
This role involves executing customer expansion, adoption, and engagement programs across EMEA by translating global strategy into regionally relevant programs that drive upsell, cross-sell, and retention. Key duties include partnering cross-functionally, owning lifecycle campaign performance reporting, and executing customer journeys from onboarding through advocacy.
This role involves executing customer expansion, adoption, and engagement programs across EMEA by translating global strategy into regionally relevant programs that drive upsell, cross-sell, and retention. Key duties include managing lifecycle campaigns, collaborating cross-functionally with Success and Sales, and owning performance measurement for expansion pipeline and adoption outcomes.
The role involves supporting the execution of MSP and Tech Alliance relationships across EMEA, aligning with global partnership strategy, and assisting in coordinating Go-To-Market motions with partners and stakeholders. Key duties include maintaining BD reporting, tracking regional partnership metrics, and supporting external engagements within the MSP market.
The Enterprise Account Executive is tasked with achieving sales and profitability goals by growing wallet share in large enterprise accounts and acquiring new enterprise clients. Core duties involve pipeline building, prospecting, managing full sales cycles, and negotiating contracts for cross-sell and upsell business.
The role involves managing Management Information Base (MIB) to Object Identifier (OID) mapping, ensuring compliance control alignment, and developing automation solutions for these processes. Responsibilities include maintaining accurate OID mappings, validating controls against standards, and building technical content for IT operations software.
The Staff Performance Software Engineer will act as a technical leader for performance testing, data generation frameworks, standards, and optimization initiatives across the organization. This involves analyzing system behaviors, defining performance standards, and guiding teams in applying data-driven optimizations to improve throughput and reduce latency.
