Customer Support Specialist -
Handle inbound customer support calls to assist with product questions, troubleshooting, and order inquiries. Document interactions accurately and collaborate with internal teams to resolve complex issues.
Jobsity
Remote Job Openings at Jobsity (5)
Tier 3 Technical Support Engineer
Provide advanced Tier 2/Tier 3 technical support for complex infrastructure, backup, and networking issues. Manage high-priority incidents and communicate effectively with customers during critical troubleshooting sessions.
Senior-Level Controllers
The Senior-Level Comptroller will oversee month-end and year-end close processes while providing strategic financial guidance across multiple client accounts. This role involves ensuring the accuracy of financial statements, maintaining internal controls, and communicating financial insights directly to clients and stakeholders.
Customer Service Agent
The Customer Service Agent will handle inbound inquiries via phone, email, and chat while providing accurate information and resolving customer concerns. They are responsible for documenting interactions, following established protocols, and maintaining a professional, empathetic attitude.
Sales Development Representative (SDR)
The Sales Development Representative will execute high-volume outbound prospecting to generate qualified meetings and pipeline for nearshore software engineering services. They are responsible for maintaining accurate CRM data and ensuring a seamless handoff of qualified leads to Account Executives.