Manage the full customer lifecycle including onboarding, adoption, and renewals for clients in the Americas. Collaborate with internal technical teams to resolve issues and align product delivery with business goals.
Filigran
16 Remote Job Openings at Filigran
Lead the end-to-end development of the OpenGRC product, focusing on correlation, verification, and financial risk quantification engines. You will define the technical architecture and build a scalable SaaS and on-prem application using React, Node.js, and PostgreSQL.
Senior Software Engineer — Platform & Distributed Systems (XTM Foundation)
Filigran
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Full Time
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13 days ago
Filigran
Lead the architectural evolution of the XTM Suite to significantly increase data processing throughput and scalability. Define cross-product standards for communication and observability while building performance testing infrastructure from the ground up.
Senior Software Engineer — Quality, Test & CI Engineering (XTM Foundation)
Filigran
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Full Time
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13 days ago
Filigran
Lead the quality and CI engineering mission across the XTM Suite by auditing current pipelines and defining a cross-product test strategy. Build shared tooling and standards to improve test coverage and pipeline reliability for over 60 engineers.
Lead the OpenCTI Integration team by balancing hands-on coding and technical architecture with people management. Drive the product roadmap, ensure delivery execution, and mentor engineers to maintain high technical standards.
Lead the global ABM strategy by defining multi-tiered programs and building scalable playbooks to drive enterprise pipeline. Partner with Sales and RevOps to translate account intelligence into qualified pipeline and measurable revenue outcomes.
Act as a technical leader and facilitator to drive the technical vision and mentor the software engineering team. Contribute to the codebase while collaborating with product and engineering management to plan roadmaps and ensure high code quality.
People Operations Partner - North America & Asia-Pacific-Japan
Filigran
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Full Time
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a month ago
Filigran
Oversee the full employee lifecycle and HR operations for employees and managers across North America and the APJ region. Act as the primary point of contact for regional people topics while contributing to global People Operations initiatives and process improvements.
Design, build, and operate production-grade Kubernetes clusters on bare metal and cloud environments. Drive DevSecOps practices, improve observability, and participate in on-call incident management.
Develop and maintain deployment options for products using Helm, Ansible, and Terraform across cloud and virtualized environments. Ensure the availability and reliability of SaaS product instances while participating in on-call rotations and incident management.
Build and scale a high-quality ecosystem of VARs, Distributors, and MSSPs across the US and Canada to drive revenue growth. Manage the full partner lifecycle including recruitment, enablement, and joint GTM strategies with field sales teams.
Define and implement technical standards for the XTM Integration team while driving the evolution of the shared connector framework. Act as a technical steward for the open-source ecosystem and contribute hands-on to production code and architectural design.
Customer Success Manager (Singapore) - Woman/ Man /Non Binary
Filigran
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Full Time
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2 months ago
Filigran
Manage the full customer lifecycle including onboarding, adoption, training, and renewals for clients across Southeast Asia. Collaborate with internal teams like engineering and support to resolve issues and identify opportunities for upsell and cross-sell.
This senior leadership role involves managing a team of 14 platform engineers across three distinct platform verticals, owning the platform roadmap execution, and ensuring the operational maintenance of SaaS platforms including support and provisioning. Responsibilities span people management, strategic roadmap ownership in collaboration with leadership, and ensuring high reliability and quality across cloud infrastructure, deployment artifacts, and SaaS operations.
The manager will own the full customer journey, including onboarding, adoption, training, and renewal, while building proactive relationships with customers across the Middle East. They will also identify upsell/cross-sell opportunities and coordinate with internal teams to resolve customer issues effectively.
The Senior Software Engineer will build a clean, scalable application deployable as SaaS and On-Premise, while refining the software architecture for AI integrations. They will also engage with the Open Source community and help shape the development processes and team culture.
