You will provide technical and functional guidance to prospects and customers while designing solutions aligned with their business goals. Additionally, you will lead proof-of-value deployments and act as a technical advisor to support the sales and customer success teams.
Filigran
21 Remote Job Openings at Filigran
The Customer Platform Architect will guide customers through the deployment and configuration of on-premise infrastructure for Filigran products. They are also responsible for conducting platform health checks, diagnosing technical issues, and collaborating with internal teams to support pre-sales and product development.
Build and scale a high-quality ecosystem of VARs, Distributors, and MSSPs across the US and Canada to drive predictable revenue growth. Manage the full partner lifecycle including recruitment, enablement, and joint GTM strategies with field sales teams.
Own the end-to-end content lifecycle for assigned projects, from instructional design and SME collaboration to production and LMS delivery. Design structured learning paths and certification programs while maintaining quality standards and tracking learner metrics.
Own and scale the technology partner ecosystem by identifying strategic vendors and negotiating technical alliances. Translate commercial needs into a prioritized roadmap for the delivery of product connectors to drive revenue and customer renewals.
Build a scalable full-stack application for the XTM One platform using TypeScript and Python. Collaborate with the AI team to refine architecture and engage with the open-source community.
Deliver instructor-led technical training and workshops to customers, ranging from onboarding to advanced technical sessions. Collaborate on the architecture of training programs, learning paths, and certification frameworks to scale the training function.
Deliver instructor-led technical training and workshops to customers ranging from onboarding to advanced technical sessions. Collaborate on the architecture of training delivery models, learning paths, and certification programs for OpenCTI and OpenAEV.
Design, develop, and maintain Python-based integration solutions to connect OpenAEV and OpenCTI with external platforms. Collaborate with product managers and engineers to ensure system interoperability, scalability, and security.
Design and document functional specifications and user stories to evolve the OpenCTI platform. Collaborate with developers and product managers to define the roadmap and address user pain points.
The Customer Platform Architect supports customers in deploying and configuring on-premise infrastructure for Filigran products. They are responsible for conducting health checks, diagnosing technical issues, and providing pre-sales advisory on infrastructure requirements.
The role involves leveraging AI tools to monitor competitors and synthesize market signals into actionable strategic insights. You will maintain internal knowledge bases and provide regular reports to Product, Sales, and leadership teams.
Lead the end-to-end development of the OpenGRC product, focusing on correlation, verification, and financial risk quantification engines. You will define the technical architecture and build a scalable SaaS and on-prem application using React, Node.js, and PostgreSQL.
Senior Software Engineer — Platform & Distributed Systems (XTM Foundation)
Filigran
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Full Time
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2 months ago
Filigran
Lead the architectural evolution of the XTM Suite to significantly increase data processing throughput and scalability. Define cross-product standards for communication and observability while building performance testing infrastructure from the ground up.
Senior Software Engineer — Quality, Test & CI Engineering (XTM Foundation)
Filigran
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Full Time
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2 months ago
Filigran
Lead the quality and CI engineering mission across the XTM Suite by auditing current pipelines and defining a cross-product test strategy. Build shared tooling and standards to improve test coverage and pipeline reliability for over 60 engineers.
Lead the OpenCTI Integration team by balancing hands-on coding and technical architecture with people management. Drive the product roadmap, ensure delivery execution, and mentor engineers to maintain high technical standards.
Lead the global ABM strategy by defining multi-tiered programs and building scalable playbooks to drive enterprise pipeline. Partner with Sales and RevOps to translate account intelligence into qualified pipeline and measurable revenue outcomes.
Act as a technical leader and facilitator to drive the technical vision and mentor the software engineering team. Contribute to the codebase while collaborating with product and engineering management to plan roadmaps and ensure high code quality.
Develop and maintain deployment options for products using Helm, Ansible, and Terraform across cloud and virtualized environments. Ensure the availability and reliability of SaaS product instances while participating in on-call rotations and incident management.
Design, build, and operate production-grade Kubernetes clusters on bare metal and cloud environments. Drive DevSecOps practices, improve observability, and participate in on-call incident management.
The manager will own the full customer journey, including onboarding, adoption, training, and renewal, while building proactive relationships with customers across the Middle East. They will also identify upsell/cross-sell opportunities and coordinate with internal teams to resolve customer issues effectively.