The Premier Success Manager serves as the primary customer advocate for strategic accounts, managing the entire customer lifecycle from onboarding to renewal. They coordinate between sales, engineering, and technical support teams to ensure high customer satisfaction and proactive issue resolution.
Extreme Networks
20 Remote Job Openings at Extreme Networks
The Premier Success Manager serves as the primary advocate for strategic customers, managing the entire lifecycle from onboarding to renewal. They coordinate between customers and internal technical teams to resolve critical issues and ensure long-term customer value.
Develop and optimize supply chain management systems on the Oracle Fusion platform, including custom reports and integrations. Provide technical support for OIC integrations and ensure application stabilization to drive operational efficiency.
Drive operational excellence for the BDR team and manage partner MDF attribution and reporting. This includes acting as a system administrator for productivity tools and collaborating with IT and Marketing Automation to optimize lead processing.
Lead a high-performing sales team to drive the adoption of networking products and services within the SLED sector in the West region. Responsible for defining key sales opportunities, managing territory plans, and ensuring accurate forecasting to achieve revenue goals.
The Account Executive is responsible for prospecting and capturing new Enterprise business while growing the existing install base in Mexico. This includes managing partner ecosystems, providing detailed business reporting, and closing complex deals through channel and distribution networks.
The Account Executive is responsible for prospecting and developing new business relationships while managing the existing install base within the assigned territory. They must attain sales quotas, develop business plans, and provide effective networking solutions to SLED accounts.
Virtual Partner Account Manager / Junior PAM β Nordics (Stockholm)
Extreme Networks
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Full Time
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a month ago
Extreme Networks
You will be responsible for managing and developing channel partnerships to drive revenue growth within the Nordic region. This includes onboarding new partners, executing channel development plans, and maintaining strong relationships through regular sales updates and events.
AI Senior Machine Learning Engineer -Gen AI, Machine Learning, Graph ML (10189)
Extreme Networks
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Full Time
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a month ago
Extreme Networks
Lead the end-to-end software development lifecycle for AI-driven networking solutions, including design, implementation, and deployment of high-performance microservices. Mentor engineering team members while driving technical strategy and innovation in Generative AI and multi-agent systems.
The Systems Engineer will act as a technical advisor to support sales teams in strategic customer engagements, demonstrations, and proof-of-concept deployments. Additionally, the role involves managing and maintaining the Customer Demo Lab infrastructure, including hardware configuration, network topology design, and automated testing support.
Collaborate with account managers to identify customer needs and propose technical networking solutions. Deliver technical presentations, product demonstrations, and Proof of Concept engagements to support the sales cycle.
The Account Executive will develop and execute a territory plan to build pipeline and relationships with end-user customers and partners in the Commercial Enterprise sector. They are responsible for achieving annual sales quotas, coordinating contract negotiations, and managing partner sales activities.
Human Resources Business Partner (HRBP)
Extreme Networks
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Full Time
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2 months ago
Extreme Networks
The HRBP acts as a trusted advisor to business leaders, aligning people strategy with organizational goals and driving high-impact HR solutions. They are responsible for managing core HR programs, diagnosing organizational health through data, and fostering an inclusive, high-performance culture.
The Account Executive is responsible for prospecting and managing relationships with large customers to achieve sales quotas and strategic objectives. They lead account planning, coordinate internal resources, and ensure customer needs are met through effective solution development.
The Account Executive is responsible for driving new business, managing customer loyalty, and ensuring high retention rates within the assigned territory. They will represent the company's end-to-end networking and security solutions while developing strong relationships with cross-functional teams.
Senior Field Onboarding & Sales Development Manager
Extreme Networks
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Full Time
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2 months ago
Extreme Networks
The Senior Field Onboarding & Sales Development Manager is responsible for executing and scaling onboarding and development programs for internal sales teams and partners. This role involves facilitating training sessions, collaborating with cross-functional teams, and measuring program effectiveness to improve seller productivity.
The role involves prospecting and developing new business relationships while understanding customer needs to provide effective solutions. Account Managers are responsible for achieving sales quotas and building strong relationships with channel partners.
Intern - Systems Engineering - Must Be Bilingual in English and Japanese/Korean
Extreme Networks
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Internship
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2 months ago
Extreme Networks
The intern will develop relationships with cross-functional teams, manage multiple projects, listen to and document customer feedback for internal relay, and present their work to management. They will also build a strong technical understanding of Extremeβs wired and wireless networking solutions.
This role is responsible for investigating, analyzing, and converting internal customer needs into effective technical solutions, focusing on the configuration, data integrity, and strategic optimization of the ChurnZero platform. The primary goal is to empower Customer Success teams with automated workflows and data-driven insights to reduce churn and increase expansion.
Manage and maintain ExtremeCloud service infrastructure across multiple cloud platforms. Troubleshoot production issues and participate in release deployment and cloud expansion.