The Customer Service Associate Specialist manages incoming patient calls and handles written communication to resolve account inquiries. They are responsible for processing payments, setting up payment plans, and coordinating with other departments to ensure efficient revenue cycle operations.
The Cybersecurity Engineer II manages the organization's GRC program, including the risk register, compliance monitoring, and audit evidence collection. They collaborate with engineering and business teams to automate security controls and translate technical risks into actionable business recommendations.
Design, develop, and maintain high-quality data models and transformation pipelines using dbt within a Databricks Lakehouse environment. Collaborate with stakeholders to translate operational workflows into technical designs that enable automation and intelligent prioritization.
You will design, build, and scale data-driven backend services and APIs while maintaining resilient data pipelines. Additionally, you will collaborate with cross-functional teams to translate business objectives into technical solutions and mentor other engineers.
The analyst performs in-depth analysis of claims, payments, and account reconciliations to identify trends in underpayments and denials. They collaborate with cross-functional teams to recommend corrective actions and optimize revenue cycle processes.
The Contracts Technician Associate supports client needs by interpreting insurance contract verbiage and managing government payer reimbursement. Responsibilities include conducting file balancing, performing contract build testing, and maintaining key update schedules for reimbursement rules.
The Scheduling Specialist is responsible for performing scheduling and pre-registration duties for Diagnostic Services patients while ensuring regulatory compliance. They also handle point of service collections, financial counseling, and maintain accurate medical records for patient safety.
The specialist conducts medical necessity reviews and manages denials to ensure accurate resource utilization and revenue integrity. They collaborate with interdisciplinary teams, including physicians and financial clearance staff, to facilitate appropriate patient care and documentation.
The Data Engineer II designs, builds, and maintains reliable data pipelines and API integrations to support analytics and operational reporting. This role involves collaborating with senior engineers to deliver scalable solutions while contributing to platform modernization and data quality initiatives.
The Physician Coding Auditor develops and implements strategic training plans for coding leadership while conducting quality assurance audits on inpatient and outpatient accounts. They serve as a subject matter expert to ensure coding accuracy and assist with denials, appeals, and the creation of educational materials.
The specialist manages credentialing and enrollment processes to ensure strategic partner providers are enrolled with insurance payors efficiently. They maintain accurate provider records, handle license renewals, and serve as a subject matter expert for onboarding inquiries.
The Accounts Receivable Associate Specialist is responsible for following up with payers to resolve claim payment issues and secure timely reimbursement. They analyze denials and payment variances while drafting and submitting technical and clinical appeals to ensure accurate account resolution.
The Director provides strategic leadership for client coding integration across revenue cycle management operations to ensure alignment with corporate objectives and regulatory compliance. They oversee the development of policies, standards, and best practices while leading cross-functional teams to optimize workflows and enhance client satisfaction.
The Director of Compliance Investigations leads the investigations team to evaluate and resolve suspected compliance violations while ensuring adherence to program requirements. They also serve as a primary compliance liaison to assigned clients, fostering relationships and facilitating communication regarding regulatory updates and risk mitigation.
The Director is responsible for leading the organization's compliance program, ensuring adherence to federal and state regulations, and managing regulatory risk across revenue cycle operations. This role also serves as a primary compliance liaison to assigned clients, facilitating communication and ensuring compliance standards are integrated during onboarding.
The Director of IT Cybersecurity will own and manage the organization's cybersecurity platforms, ensuring effective deployment, configuration, and operation. This role involves providing hands-on leadership to a team of security engineers and analysts while managing budgets, vendor relationships, and enterprise risk.
The Senior Revenue Cycle Analyst establishes and executes a vision for information and analytics delivery to elevate financial and operational performance. This role manages acute back-end initiatives, monitors KPIs, and coordinates reporting needs for executive leadership.
The Revenue Integrity Analyst manages the charge master, regulatory code changes, and charge capture processes to ensure financial health and compliance. They collaborate with multidisciplinary teams to identify root causes of billing inefficiencies and implement process improvements.
The Senior Analyst will own the quality assurance process for internal cybersecurity tools and platforms, including test planning, execution, and defect tracking. They will also serve as a liaison between business stakeholders and technical teams to gather requirements and translate them into functional specifications.
The Technical Implementation Senior Analyst leads end-to-end deployment of healthcare revenue cycle technology, including requirements gathering, system configuration, and testing. They collaborate with cross-functional teams to ensure seamless integration and monitor post-implementation performance to drive operational efficiency.
The Supervisor leads daily credentialing and payor enrollment operations, managing team performance and ensuring compliance with regulatory and accreditation standards. They also serve as an escalation point for complex issues and collaborate with internal stakeholders and clients to optimize revenue cycle outcomes.
The Director of Finance will leverage data-driven intelligence to drive operational excellence and oversee the development of analytic solutions. They will serve as a strategic partner to senior executives, providing actionable insights to improve net patient revenue and organizational performance.
The Pre-Access Manager oversees strategic and operational functions for patient access and pre-access teams to ensure alignment with revenue cycle goals. They are responsible for managing multi-site operations, driving process improvements, and leading staff development to foster a high-performing culture.
The AVP of Cybersecurity will lead and mature the organization's application security and DevSecOps program while remaining a hands-on technical contributor. They will partner with engineering teams to embed security into the software development lifecycle and manage application-layer vulnerability assessments.
The specialist is responsible for researching and analyzing patient accounts to identify and recover underpayments from payors. They will communicate directly with payors, file appeals, and document all activities within the client's host system.
The Senior Product Manager leads complex initiatives and defines strategy for technology platform capabilities while driving alignment across engineering and stakeholder teams. They are responsible for translating enterprise strategy into outcome-driven roadmaps and ensuring the delivery of scalable, sustainable platform solutions.
The Director of Coding oversees coding operations, ensuring accuracy, compliance, and performance optimization across the function. This role leverages data analytics and technical tools like Power BI and Copilot to drive strategic improvements and provide actionable insights to leadership.
The Physician Advisor provides leadership in managing resource utilization to ensure cost-effective, high-quality patient care. They collaborate with medical staff to optimize hospital services, perform peer-to-peer reviews, and manage documentation and compliance protocols.
The Senior Coding Compliance Auditor will lead detailed coding compliance audits, implement management action plans, and prepare high-quality audit reports. They will also mentor staff, maintain an audit quality program, and assist in the development of annual compliance workplans.
The advisor leads deep dive analysis on clinical and technical denials to identify patterns and trends using various analytics tools. They also guide subject matter experts through process improvements and facilitate denial prevention committee meetings to drive best practice implementations.
The Senior Coding Compliance Auditor will lead complex coding audits, develop management action plans, and ensure compliance with regulatory standards. They will also mentor junior auditors, maintain audit quality programs, and provide training on audit tools and processes.
The Medical Coding Specialist reviews medical record documentation to accurately assign ICD-10 and CPT codes while ensuring compliance with federal regulations. They also monitor and process outpatient claims, perform medical necessity checks, and maintain established quality and productivity standards.
The Contract Management Technician supports client needs through contract loading, validation, troubleshooting, and training within the Epic system. They collaborate with clients to resolve reimbursement inquiries and maintain accurate reimbursement rules for managed care contracts.
The Senior Product Program Manager will guide cross-functional teams through the product development lifecycle to ensure timely delivery and alignment with business goals. They are responsible for managing program risks, dependencies, and reporting while fostering connectivity across product, engineering, and operations.
The Senior Software Engineer will design, develop, and maintain software while implementing technology strategies for delivery teams. They are also responsible for mentoring the engineering team through code reviews and hands-on design sessions.
The IT Systems Administrator ensures the stability, security, and efficiency of IT infrastructure supporting healthcare revenue cycle operations. Responsibilities include installing and configuring systems, monitoring performance, applying security protocols, and providing technical support to end-users.
The Senior Talent Acquisition Partner manages end-to-end recruitment for IT roles while serving as a strategic advisor to hiring managers. This role involves building talent pipelines, analyzing recruiting metrics, and coaching junior team members to ensure high-quality hiring outcomes.
The Senior Director will lead high-impact operational and technology initiatives to optimize Patient Access and Pre-Access functions. They are responsible for managing enterprise-wide projects, monitoring key performance metrics, and collaborating with stakeholders to drive operational excellence.
You will architect and develop scalable, resilient software solutions while collaborating with product and engineering teams to translate business objectives into technical deliverables. Additionally, you will mentor engineers, conduct code reviews, and establish high standards for quality, security, and performance across the organization.
The Product Manager will own product requirements from discovery through delivery while leveraging data and AI-assisted tools to solve complex business problems. They will collaborate with offshore engineering teams and cross-functional stakeholders to prioritize the product backlog and ensure successful feature releases.
The Senior Engineer will own the end-to-end architecture of automation solutions, including process discovery, design, and production deployment. They will also lead technical teams, set quality standards, and mentor junior developers while building reusable automation frameworks.
Lead, mentor, and develop a team of software engineers while partnering with Product Management to define roadmaps and deliver incremental business value. Oversee the design, architecture, and delivery of scalable cloud-based software solutions while driving engineering best practices.
The Product Innovation Lead Analyst drives research, design, and development for new products by translating market trends and customer insights into actionable roadmaps. They collaborate with cross-functional teams to validate concepts and ensure execution viability using agile methodologies.
The Senior Engineer of Data Integration is responsible for designing, documenting, and maintaining system integrations, data ingestion, and validation processes. This role involves working with healthcare data formats like HL7 and collaborating with multi-disciplinary teams to optimize data platforms.
The Principal Architect will define and maintain the target-state network architecture across cloud and on-premises environments, ensuring scalability and security. They will collaborate with engineering and security teams to implement network standards, automation, and Infrastructure-as-Code solutions.
The Director leads physician coding integration initiatives for new and existing healthcare clients, ensuring seamless transitions and operational readiness. They serve as a subject matter expert to optimize revenue cycle performance, coding accuracy, and compliance across client engagements.
The Director will lead physician coding integration initiatives for new and existing healthcare clients, serving as a primary subject matter expert. They will partner with cross-functional teams to ensure operational readiness, coding accuracy, and long-term financial performance.
Lead physician coding integration initiatives for new and existing healthcare clients while serving as a primary subject matter expert. Collaborate with cross-functional teams to ensure operational readiness, coding accuracy, and long-term revenue cycle success.
The analyst is responsible for maximizing insurance reimbursement by identifying contractual variances and communicating payment discrepancies to internal and external departments. They will also analyze remittance data to locate billing opportunities and work with client teams to resolve root causes of underpayments and denials.
The Physician Coding Liaison coordinates communication, education, and coding expertise between the coding team and physicians. This role also involves performing root cause analysis, leading improvement projects, and ensuring coding accuracy and compliance.
The Cybersecurity Architect designs and reviews security architectures across cloud, infrastructure, and application environments while ensuring alignment with regulatory requirements. This role acts as a technical advisor to engineering teams, developing threat models and promoting secure-by-design principles throughout the technology lifecycle.
The Director of Virtual Utilization Review will provide strategic leadership for multi-client operations, focusing on performance outcomes and transformational change. This role involves managing a large, global team and fostering strong client partnerships through data-driven decision-making.
The specialist conducts medical necessity reviews for admissions and manages utilization of healthcare resources to ensure appropriate level of care. They also coordinate denial management processes and collaborate with interdisciplinary teams to optimize revenue cycle outcomes.
The Insurance Authorization Specialist is responsible for selecting accurate medical records and coordinating with insurance companies and physician offices to secure payment authorizations. They act as a liaison to ensure all clinical requirements are met and communicated effectively to facilitate the approval process.
The Solution Engineer designs, builds, and maintains software utilities and automations to support the organization's data governance program. This role involves collaborating with stakeholders to translate governance requirements into technical solutions, including data classification, lineage tracking, and policy enforcement.
The Senior Product Manager will translate operational needs into technology requirements and manage the full development lifecycle for RCM solutions. They will coordinate across global teams to ensure roadmap accuracy and deliver high-performing technology in live operational environments.
The Telephony Engineer will design, deploy, and maintain Five9 Contact Center solutions while collaborating with cross-functional teams to meet business requirements. They will also analyze data to build interactive dashboards and reports using Power BI to support informed decision-making.
The Senior Project Manager will oversee all aspects of projects, including planning, budgeting, and resource allocation to ensure timely delivery. They will coordinate with various departments to implement technology solutions and improve operational workflows while maintaining high standards of customer satisfaction.
The AVP provides enterprise-wide strategic leadership for front-end revenue cycle operations, including scheduling, registration, and financial clearance. This role oversees multiple cost centers, drives operational efficiency, and implements initiatives to optimize the patient experience.
The Coding Supervisor manages daily coding activities, staffing, and performance for acute care or physician facilities. They are responsible for monitoring coding quality, ensuring compliance with federal and state guidelines, and providing technical support to the team.
The Physician Advisor provides leadership in resource and utilization management to ensure cost-effective, high-quality patient care. They collaborate with medical staff to optimize hospital services, manage denials, and perform clinical reviews.
The consultant will lead enterprise-wide organizational design, including spans-and-layers analysis and the creation of future-state structural frameworks. They will coordinate with senior leadership to validate findings and produce executive-grade deliverables to inform structural decisions.
The Senior Insurance Authorization Specialist supports the team by performing insurance authorization and verification while ensuring regulatory compliance and high accuracy. They also assist the supervisor with daily workflow, mentoring new hires, and acting as a subject matter expert for escalated issues.
The Principal Data Engineer will serve as the senior technical authority for data architecture, designing scalable cloud-native platforms on Azure and Databricks. They will own the data engineering technology roadmap and influence cross-functional teams to ensure high-performance, cost-effective, and AI-ready data solutions.
The role involves integrating revenue cycle management solutions to support health systems and physician groups. You will be expected to provide exceptional experiences for clients and patients while driving innovation through emerging technology.
The Senior Analyst provides high-level technical support for EIQ products, including ServiceNow ticket resolution and data quality management. They also assist with new client implementations, upgrades, and provide guidance to junior staff while ensuring compliance with healthcare regulations.
The Lead Technologies Engineer will oversee the development, implementation, and maintenance of complex IT systems, networks, and automation solutions. They will collaborate with cross-functional teams to ensure system security, performance, and integration while driving operational efficiency through RPA.
The consultant coordinates occupational health and workers' compensation compliance activities, including tracking documentation and supporting return-to-work workflows. They also analyze data to identify trends, recommend process improvements, and ensure adherence to regulatory and organizational requirements.
Serve as the strategic executive partner for major healthcare organizations to drive improvements in revenue cycle performance and operational outcomes. Collaborate with CFOs and executive leadership to lead large-scale transformation initiatives and manage complex partnerships.
Develop and maintain Cerner queries and scripts to extract high-quality revenue cycle data for downstream analytics. Collaborate with engineering teams to deliver scalable data solutions across clinical and billing datasets.
Identify and automate manual workflows using AI tools and process optimization techniques. Analyze operational data to develop AI-assisted solutions and translate insights into actionable business recommendations.
The Accounts Receivable Director supports the strategic and operational management of AR functions within the revenue cycle, ensuring timely resolution of outstanding accounts and optimization of cash flow. This role involves supervising AR teams, managing client and payer escalations, and implementing process improvements.
Support the Engineering Excellence team by analyzing processes and developing metrics to improve software engineering best practices. The role involves documenting requirements, validating data accuracy, and preparing training materials for engineering leaders.
The Director is responsible for day-to-day client operations and the implementation of policies for acute or physician revenue cycle activities. This role focuses on nurturing client relationships, directing operations to ensure performance expectations are met, and acting as a revenue cycle expert for stakeholders.
Drive end-to-end business and product analysis to solve complex healthcare revenue cycle challenges. Translate business needs into scalable solutions while improving claim acceptance and reimbursement timelines.
The Senior Insurance Authorization Specialist performs insurance authorization and verification for patients while supporting junior staff. They act as a subject matter expert, assisting with workload distribution, mentoring new hires, and resolving escalated issues.
The Epic Application Analyst will develop and implement best practice Epic strategies across operations and IT, ensuring all parties understand the significance of changes. They will assist in educating leadership on process improvements and Epic best practices while leading efforts to enhance revenue through standardized workflows.
The Director is responsible for day-to-day client operations and the implementation of policies for acute or physician revenue cycle activities. This role focuses on nurturing client relationships, driving operational results, and acting as a revenue cycle expert for stakeholders and CFOs.
Acts as a subject matter expert to educate and train CDI staff and healthcare professionals on accurate DRG assignments and documentation. Develops onboarding programs, performs medical record audits, and ensures compliance with coding guidelines and regulatory requirements.
Serve as the executive leader for enterprise-level healthcare client partnerships, focusing on operational performance and C-suite stewardship. Lead governance rhythms and manage complex escalations while maintaining a strong on-site presence through frequent nationwide travel.
The Director is responsible for day-to-day client operations and the implementation of revenue cycle policies for acute or physician facilities. This role involves nurturing executive relationships, managing performance expectations, and leading teams to achieve financial and operational outcomes.
Perform root cause analysis of coding opportunities and lead improvement projects to optimize revenue cycle management. Provide coding guidance, documentation education, and mentorship to providers and team members.
Conducts monthly and quarterly quality assessments of medical codes to ensure accuracy and compliance with CMS and AMA standards. Provides education, training, and guidance to coding associates while serving as a subject matter expert for professional fee coding.
The specialist is responsible for reviewing and writing appeals for inpatient Diagnosis Related Group (DRG) denials to support the validity of assigned codes. They utilize medical coding principles and regulatory guidelines to identify billing issues and provide recommendations to clients.
The CDM Analyst II is responsible for routine Chargemaster maintenance, data validation, and leading code update initiatives to ensure accurate billing. They collaborate with multi-disciplinary groups to monitor hospital net revenue and ensure compliance with government regulations.
Design, develop, and scale backend services and APIs to support data-driven applications and scalable data pipelines. Collaborate with cross-functional teams to translate business requirements into technical solutions while mentoring other engineers.
Define and lead the security architecture strategy for AI platforms, products, and infrastructure to ensure systems are trustworthy and resilient. Develop threat models for AI-specific attack surfaces and partner with ML engineers to embed security controls throughout the model lifecycle.
The Director of Partnership Success manages day-to-day client operations and implements policies for acute or physician revenue cycle activities. This role focuses on nurturing client relationships, driving operational results, and acting as a revenue cycle expert for stakeholders and CFOs.
Perform documentation and coding audits for acute inpatient services to ensure accuracy, compliance, and optimized reimbursement. Collaborate with CDI specialists and provide educational feedback to coders based on official guidelines.
Provide technology-enabled revenue cycle management solutions for health systems and physician groups. Focus on delivering exceptional client and patient experiences while striving for operational excellence.
Responsible for day-to-day client operations and the implementation of revenue cycle policies for acute or physician facilities. The role focuses on nurturing client relationships, directing operations, and ensuring financial and operational outcomes are met.
Responsible for verifying insurance coverage and benefits to ensure patients are financially cleared prior to scheduled services. This includes calculating patient cost shares, collecting payments via phone, and documenting account activity in the workflow system.
The Specialized Coder is responsible for accurately coding encounters for Cardiology, Vascular, and Thoracic Surgery from medical records and operative reports. They also track coding trends, research denied claims, and provide education and mentoring to providers and other coders.
The Coding Educator acts as a subject matter expert to facilitate accurate coding by developing training curriculum and delivering presentations to staff. They collaborate with providers and leadership to ensure compliance with regulatory standards and monitor coding quality across the revenue cycle.
The Physician Advisor provides leadership for efficiently managing resources and utilization to deliver quality cost-effective care in the most appropriate setting, working closely with medical staff leadership on resource/utilization management methods. Key functions include performing status determinations, peer-to-peer reviews, short stay reviews, and educating medical staff on utilization management topics.
The Director is responsible for day-to-day client operations and the planning, development, and implementation of policies for revenue cycle activities. This includes managing relationships with clients and ensuring performance expectations are met.
The Patient Access Specialist will provide exceptional experiences for clients, patients, and colleagues by understanding their needs. They will also be involved in executing high-level revenue cycle management solutions.
The Director is responsible for day-to-day client operations and the planning, development, and implementation of policies for revenue cycle activities. This includes maximizing revenue and cash flow while ensuring client performance expectations are met.
