Digi International

The Inside Sales Representative is responsible for growing Opengear's business in the APAC region by managing customer, partner, and distributor relationships. Key duties include managing the quoting process, handling software renewals, and generating new business opportunities via Salesforce.

Develop and maintain corporate website components and backend services using modern web technologies and AI-assisted tools. Build integrations between the website and enterprise platforms like CRM and marketing automation tools.

Produce high-quality digital content and marketing assets using AI tools to drive website engagement and lead generation. Translate complex IoT and networking concepts into accessible narratives while optimizing for search and AI-driven discovery platforms.

Execute marketing campaigns and lead nurture programs using automation tools and AI-assisted workflows. Manage corporate social media presence and track performance metrics through marketing dashboards.

Lead the design and development of distributed cloud components and real-time data pipelines for large-scale IoT platforms. Oversee cloud infrastructure deployment on AWS and ensure platform security and compliance with ISO 9001 standards.

Provide Level 2 technical support via voice and digital channels in a contact center, monitoring network health using alerting platforms, performing triage, and driving incidents to resolution or escalation. Responsibilities also include performing remote diagnostics and troubleshooting for cellular and wireline gateways/routers across OSI layers 1-6, often requiring Linux command-line tooling and packet capture analysis.

The Account Executive will be responsible for driving new business and expanding customer relationships within the Food Service vertical, including grocery, convenience store, and restaurant segments by selling IoT solutions to mid-market and enterprise customers. Key duties involve managing the full sales cycle, developing executive relationships, creating strategic account plans, and consistently meeting or exceeding annual sales quotas.