Resolve escalated technical issues involving hardware, software, and network connectivity while providing guidance to other technicians. Manage user accounts and access permissions while maintaining accurate documentation of all incidents and resolutions.
The Customer Support Representative serves as the first point of contact for customers by managing phone calls, chat inquiries, and support tickets. They are responsible for troubleshooting issues using knowledge base resources and assisting patients with MyChart portal navigation.
The analyst will provide ongoing support, maintenance, and optimization for Epic Cadence scheduling workflows. They will collaborate with operational and technical teams to resolve incidents, implement enhancements, and manage system upgrades.
The Senior Payroll Specialist will process biweekly payroll, including time, leave, and off-cycle payments while ensuring compliance with regulations. They will also resolve complex payroll issues, coordinate garnishments, and mentor less experienced team members.
Design, develop, test, and maintain applications using Microsoft .NET, Angular, SQL, and Azure to support cloud-forward development initiatives. Collaborate with cross-functional teams to analyze business requirements, develop scalable solutions, and ensure successful system integration and performance.
The Software Engineer II will design, develop, test, and maintain enterprise applications using Java, React, and Microsoft Azure. They will also manage CI/CD pipelines, support DevOps processes, and collaborate with cross-functional teams to deliver scalable solutions.
The Software Engineer II will design, develop, test, and maintain secure, scalable applications using the Microsoft .NET stack and Azure. They will collaborate with technical teams and business stakeholders to deliver project milestones while ensuring application performance and adherence to coding standards.
Develop, enhance, test, and implement COBOL/CICS applications and Systematics RM/GN components. Troubleshoot and resolve issues across online and batch mainframe processing environments.
Develop, maintain, and support business-critical mainframe applications within a high-availability environment. Perform Tier III production support, troubleshoot complex technical issues, and collaborate with the Agile Scrum team on deliverables.
The developer will design, develop, and maintain CA-MMIS applications within an IBM z/OS environment while supporting Medicaid accounts receivable and healthcare claims processing. They will also collaborate with technical teams to develop integrations using z/OS Connect APIs and AWS Cloud services.
Analyze complex mainframe interfaces, data flows, and batch processes while developing source-to-target data mappings. Create and maintain comprehensive technical documentation, including interface inventories, process diagrams, and system dependencies.
The Senior Manager will build and lead the inside sales program, designing operating models and workflows to drive SQL creation and pipeline growth. They will personally prospect and manage lead flow while coaching the team and optimizing conversion through data-driven strategies.
The Manager, Paid Media will own and optimize full-funnel paid media programs across LinkedIn, Google Ads, and sponsored media to drive awareness and qualified demand. This role involves leading strategy, managing budgets, and partnering with cross-functional teams to align messaging and performance with growth objectives.
Lead the architecture, design, and delivery of enterprise integration solutions across on-premises, cloud, and SaaS environments. Manage large-scale integration programs while advising clients on SAP BTP solutions for Business AI and process automation.
Develop scalable, API-driven commerce applications using Salesforce Commerce Cloud, PWA Kit, and React. Implement technical SEO, AEO, and GEO strategies while optimizing storefront performance and Core Web Vitals.
Lead enterprise-level legacy system retirement and data archival initiatives from planning through execution. Coordinate cross-functional teams to ensure regulatory compliance, data integrity, and successful application decommissioning.
The Project Manager will partner with Behavioral Health leadership to coordinate project activities between CTG, Epic, and internal IT stakeholders. They are responsible for developing project plans, managing risks, and ensuring successful execution of system implementations.
The analyst will support, optimize, and enhance pharmacy technology solutions while collaborating with clinical and operational teams. Responsibilities include configuring and troubleshooting pharmacy applications, managing system upgrades, and ensuring compliance with patient safety and regulatory standards.
The Software Engineer III will design, develop, and maintain complex software applications, including AI-driven solutions using prompt engineering and agentic workflows. They are also responsible for leading technical projects, mentoring junior developers, and ensuring the security and performance of integrated systems.
Develop and maintain full-stack applications using React, TypeScript, and ExpressJS while integrating REST APIs and GraphQL services. Build scalable microservices and collaborate with cross-functional teams in an Agile environment to support healthcare application development.
Lead IT service transitions, including planning, execution, and operational handoffs while managing project schedules, budgets, and risks. Coordinate with clients, vendors, and technical teams to ensure service readiness and monitor SLAs and KPIs.
The IT Transition Manager will oversee transition planning, execution, and risk management while ensuring continuity of IT services. They are responsible for coordinating knowledge transfer and communicating project progress to stakeholders using ITIL processes and project management methodologies.
The Senior Client Partner is responsible for driving growth in the Energy & Utilities sector through strategic account expansion and new-logo acquisition. They will lead complex sales cycles, build executive relationships, and collaborate with internal teams to deliver outcome-based IT and digital transformation solutions.
The Senior Product Owner will manage the product backlog, user stories, and delivery priorities for an Employee Knowledge Management solution. They will collaborate with stakeholders to translate business needs into scalable solutions while overseeing content governance, lifecycle automation, and performance tracking.
Lead the installation, configuration, maintenance, and troubleshooting of Software AG Adabas and Natural products within an IBM z/OS mainframe environment. Manage database operations, system performance, and security integration while providing technical leadership for system architecture and support.
The analyst will support, optimize, and enhance enterprise laboratory information systems, specifically focusing on Epic Beaker AP and CP applications. They will translate clinical workflows into technical solutions while collaborating with laboratory leadership and IT teams.
The Clinical Imaging Application Analyst will support, administer, and optimize enterprise clinical imaging applications including PACS and VNA systems. They will serve as the primary technical liaison between clinical departments and IT teams to ensure system performance, data integrity, and workflow efficiency.
The Digital Business Analyst will support digital product development and M&A deal administration by eliciting requirements and documenting business processes. They will collaborate with cross-functional teams to define success metrics, manage backlogs, and ensure solutions align with operational and risk management goals.
Design, develop, and deploy enterprise AI and Generative AI solutions on Microsoft Azure. Collaborate with cross-functional teams to accelerate AI use cases from concept through production.
The Business Systems Analyst will lead complex application projects, serving as a subject matter expert to coordinate teams and ensure technology solutions meet business needs. They are responsible for gathering requirements, performing data analysis, managing testing processes, and ensuring regulatory compliance across enterprise initiatives.
The Lead Analyst will design, develop, and maintain automated testing frameworks for Institutional Services software applications. They will also collaborate with cross-functional teams to integrate automated tests into CI/CD pipelines and ensure high-quality software delivery.
The Lead Analyst will design and maintain scalable test automation frameworks for UI, API, and performance testing while integrating these into CI/CD pipelines. They will also collaborate with cross-functional teams to translate business requirements into automated test coverage and monitor quality metrics.
The Software Engineer II will design, develop, test, and support complex applications using Java, React, .NET, and Azure. They will also collaborate with stakeholders to perform systems analysis and provide technical guidance to team members.
The analyst will provide developer-level support for Epic modules, focusing on troubleshooting break/fix issues and implementing system enhancements. They will collaborate with the team to optimize patient access, scheduling, and patient movement workflows.
The specialist provides frontline support for Oracle Cerner applications by triaging issues, resolving routine problems, and managing user access. They also collaborate with internal teams to escalate complex technical issues and ensure smooth daily operations.
The analyst will design, develop, and maintain Epic reporting solutions to support clinical documentation and compliance requirements. They will collaborate with stakeholders to analyze workflows and ensure data accuracy across various Epic applications.
The Software Engineer III will design and develop complex information systems solutions while providing technical direction to less experienced personnel. They are responsible for managing project technical components, ensuring system effectiveness, and collaborating with stakeholders to meet strategic business objectives.
The Customer Support Representative serves as the first point of contact for customers by handling phone calls, chats, and support tickets. They are responsible for troubleshooting issues, assisting with account management, and maintaining knowledge base resources.
The Customer Support Representative serves as the primary point of contact for customers by managing phone calls, chat inquiries, and support tickets. They are responsible for troubleshooting issues using knowledge base resources and assisting patients with account activation and portal navigation.
The consultant will implement data management and governance practices while partnering with teams to ensure data quality and regulatory compliance. They will also facilitate cross-functional initiatives and analyze large data sets to provide actionable business insights.
Manage high volumes of inbound calls to resolve inquiries regarding HR, payroll, and benefits while maintaining high customer satisfaction. Document all interactions accurately in the database and follow established communication scripts to provide effective solutions.
The consultant will support the implementation, optimization, and integration of Epic Ambulatory and associated third-party applications. They will collaborate with clinical and technical teams to troubleshoot issues, manage vendor relationships, and ensure system performance.
Provide 24/7 technical support for cloud-based applications and infrastructure, including incident remediation and troubleshooting. Manage service level reporting, disaster recovery procedures, and collaborate with cross-functional teams to resolve complex issues.
Design, build, test, and maintain Epic Bridges interfaces while ensuring reliable interoperability between Epic and third-party systems. Collaborate with stakeholders to define requirements, monitor interface performance, and resolve data exchange issues.
The consultant will validate and merge duplicate patient records to ensure data integrity prior to the Epic system go-live. They will collaborate with HIM, registration, and project teams to resolve identity discrepancies and maintain audit compliance.
The agent will resolve escalated technical issues involving hardware, software, servers, and networking while providing guidance to help desk technicians. They are also responsible for managing user accounts, documenting incidents, and identifying opportunities for process improvements.
Resolve escalated technical issues involving hardware, software, networking, and Microsoft 365 while providing guidance to help desk technicians. Manage user accounts and access permissions while documenting incidents and recommending process improvements.
The Software Engineer III will design and develop complex information systems while providing technical direction and leadership to less experienced personnel. They are responsible for managing project plans, conducting systems analysis, and ensuring the effectiveness of supported applications through rigorous testing and documentation.
The Senior Technical Engineer will lead the design, development, and execution of technical solutions while providing expert guidance to support teams and management. Responsibilities include infrastructure architecture, vendor coordination, project estimation, and mentoring less experienced staff.
The Senior Application Engineer will design, develop, and maintain scalable applications and data solutions to support healthcare revenue cycle operations. They will collaborate with stakeholders to translate requirements into technical solutions while ensuring data accuracy and system integration across the organization.
The System Administrator will configure, maintain, and optimize Amazon Connect environments, including contact flows, routing profiles, and user permissions. They will also collaborate with stakeholders to support integrations and ensure reliable, scalable contact center operations.
The Director will lead the strategy, design, and scaling of a modern healthcare delivery center to improve client outcomes and managed services capabilities. They are responsible for driving gross profit performance, operationalizing outcome-based delivery, and fostering cross-functional collaboration across the organization.
The CSIRT Analyst will handle security alerts and incidents, conduct digital forensics and incident response (DFIR) assignments, and participate in threat hunting. They will also contribute to detection engineering, purple teaming exercises, and the creation of security playbooks.
The Senior Client Partner is responsible for driving growth through consultative business development and strategic account leadership within the healthcare sector. They will identify and close new business opportunities while managing executive relationships to deliver measurable outcomes across Provider, Payor, and Life Sciences organizations.
The Presales Solution Engineer acts as a technical bridge between sales and clients, designing complex data and AI solution architectures. Responsibilities include leading technical discovery, delivering product demonstrations, executing proof-of-concepts, and supporting the sales cycle through technical expertise.
