CCC Intelligent Solutions

Responsible for driving top-line revenue growth and increasing market share within the Collision Repair and Independent Appraiser markets in assigned territories. This involves managing a sales pipeline, conducting face-to-face customer meetings, and collaborating with internal teams to ensure client satisfaction.

Analyze, research, develop, and test software applications while correcting complex defects. Lead technical specification reviews and create detailed design specifications based on functional requirements.

Lead the analysis, testing, and integration of new software and web applications while customizing existing ones. Monitor competitive products and collaborate with Quality Assurance teams to ensure technical specifications are met.

Develop large-scale end-to-end data pipeline applications across data centers and AWS cloud. Create data flows for extraction, cleansing, and transformation to satisfy business rules and statistical computations.

Generate viable business leads through high-volume outbound calling, targeted campaigns, and consultative engagement. Maintain accurate data integrity within Salesforce and collaborate with territory representatives for lead handoffs.

The Contact Center Systems Administrator is responsible for administering, supporting, and optimizing enterprise contact center platforms for over 500 users. This role focuses on maintaining platform stability, resolving end-user issues, and managing configurations within Amazon Connect and Salesforce Service Cloud.

The Client Solutions Advisor will serve as a trusted partner, providing regular onsite and remote support, training, and coaching to customers to help them achieve their business goals using CCC's solutions. Key activities include driving product adoption, identifying growth opportunities, supporting add-on sales, and guiding customers on best practices for electronic parts procurement.