Own complex enterprise customer escalations from initial response through resolution, providing hands-on troubleshooting and advanced API support while coordinating with technical teams. Lead incident communications and service reviews, identify operational risks and recurring issues, and recommend improvements that strengthen reliability and customer outcomes.
The Product Client Success Manager will drive the adoption and utilization of fraud and investigative solutions among insurance carrier customers. They will partner with internal teams and clients to improve fraud identification workflows, increase investigative efficiency, and ensure measurable business outcomes.
The role involves traveling to automotive dealerships and repair facilities to conduct vehicle inventories and audits. You will be responsible for accurately documenting vehicle data and audit findings to support market valuation and reporting programs.
The Lead Product Designer will own end-to-end experiences within a business vertical, collaborating with cross-functional teams to deliver scalable, high-impact solutions. They will leverage AI-enabled tools to accelerate design processes and advocate for design decisions to executive leadership.
The role involves traveling to dealerships to inventory used vehicle fleets and conducting audits at automotive repair facilities. You will be responsible for accurately documenting vehicle information and submitting data to support market valuation and audit programs.
The Client Success Manager will partner with customers to drive adoption, utilization, and measurable business value across Third-Party Casualty solutions. They will serve as a trusted advisor by identifying workflow inefficiencies and providing strategic guidance to optimize claims performance.
The role involves traveling to automotive dealerships and repair facilities to conduct vehicle inventory and site audits. You will be responsible for accurately documenting vehicle data and audit information while meeting quality standards and deadlines.
The role involves traveling to automotive dealerships and repair facilities to conduct vehicle inventories and audits. You will be responsible for accurately documenting vehicle data and ensuring all information is submitted in a timely manner to support market valuation and reporting.
The representative is responsible for conducting vehicle inventory at dealerships and performing audits at automotive repair facilities. They must accurately document vehicle information and ensure data is submitted in accordance with company and manufacturer guidelines.
The Client Solutions Advisor will drive customer success and product adoption by providing onsite and remote support to repair facilities and dealerships. They will also identify growth opportunities, deliver product training, and collaborate cross-functionally to maximize value within their assigned territory.
The Client Partner manages and grows a portfolio of client relationships by driving revenue through upsell and cross-sell opportunities. They act as a trusted advisor, developing annual account plans and collaborating with internal teams to ensure client satisfaction and product adoption.
The role involves traveling to automotive dealerships and repair facilities to conduct vehicle inventory and audits. You will be responsible for accurately documenting vehicle information and ensuring data is submitted in accordance with company and manufacturer guidelines.
Manage the full sales cycle for growth products, including prospecting, scoping, and commercial negotiation. Collaborate with internal teams like Client Partners and Solutions Engineers to drive revenue and expand the company's footprint within the insurance carrier base.
You will own the end-to-end delivery of LLM-powered systems and agentic workflows, ensuring they meet strict accuracy, security, and performance standards. You will also design NLP pipelines and durable, event-driven systems while mentoring engineers and setting technical standards for the team.
The Senior Solutions Engineer will lead carrier process reviews and deliver tailored product demonstrations to translate complex claims workflows into actionable solution strategies. They will serve as a credible advisor to clients, connecting operational challenges to practical technology recommendations while supporting the sales cycle.
The representative is responsible for conducting vehicle inventory at dealerships and performing audits at automotive repair facilities. They must accurately document vehicle information and audit data while meeting quality standards and deadlines.
The Workday Financial Management Administrator is responsible for the configuration, support, and continuous improvement of financial systems and related integrations. This role partners with Finance and IT stakeholders to translate business requirements into scalable solutions while maintaining data integrity and security.
The Accounting Advisor partners with automotive repair clients to assess, improve, and standardize their financial management and operational processes. This role involves conducting on-site financial reviews, implementing best practices, and managing project plans to drive measurable business outcomes.
The Director of ABM will define and lead the strategic marketing function to accelerate growth within key accounts by building scalable processes and playbooks. They will collaborate across Sales, Product, and Customer Success to orchestrate personalized engagement plans and drive measurable revenue outcomes.
