1,807 Call Center jobs available for remote work from home. Apply for positions such as Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote, RETIREMENT SPECIALIST LEAD, Seasonal, Virtual Client Services Center Instructor, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Connection Advisor answers incoming calls to schedule, cancel, or reschedule patient appointments while verifying insurance and demographic information. They also troubleshoot complex issues and provide professional support to patients in a high-volume call center environment.
The Retirement Specialist Lead acts as a call center team lead, providing training, coaching, and first-level escalation support for member inquiries. They also manage call center metrics, conduct quality audits, and assist in the development of training materials and standard operating procedures.
Facilitate training courses for call center agents and monitor agent participation during learning sessions. Collaborate with developers to identify learning objectives and report progress on training programs to leadership.
The Admissions Specialist manages student applications and files, ensuring all program, transcript, and financial requirements are met for enrollment. They partner with various departments to facilitate a positive student experience and maintain accurate data within the management system.
The representative is responsible for providing customer service to patients, including scheduling appointments, managing referrals, and maintaining patient demographics. They must respond to inquiries across various channels while meeting quality standards and performance measurements.
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The Senior Dialer Analyst manages daily outbound and inbound dialer operations to ensure campaign efficiency and productivity. They also analyze dialer metrics, maintain dashboards, and ensure all activities comply with relevant financial regulations.
The representative serves members by answering inquiries, performing account maintenance, and resolving issues via phone or email. They are expected to meet performance metrics while identifying opportunities to offer credit union products and services.
The Sr. Client Service Manager will serve as the primary point of accountability for a portfolio of key clients, ensuring operational excellence and high client satisfaction. They will lead administrative service delivery, manage complex account projects, and collaborate cross-functionally to drive client growth and retention.
The Service Desk Analyst provides first and second tier technical support to internal employees via phone, chat, and Slack. They are responsible for troubleshooting hardware and software issues, documenting incidents in ServiceNow, and maintaining high customer service standards.
The representative will handle inbound support calls for ophthalmology offices, including scheduling appointments and addressing patient inquiries. They are also responsible for updating patient demographics, verifying insurance, and managing email or online appointment requests.
The Business Customer Care Advocate provides professional post-sale support to enterprise clients, including account modifications, billing inquiries, and retention efforts. They coordinate with internal teams to resolve issues while ensuring high customer satisfaction and accurate documentation.
The Care Management Support Professional provides administrative and non-clinical support to help members overcome health barriers by identifying Social Determinants of Health needs. They coordinate care activities, document interactions in electronic medical records, and connect members with community resources.
The representative will handle high-volume inbound calls to assist patients with medication orders, benefits, and billing inquiries. They are responsible for maintaining patient confidentiality and resolving complex issues while adhering to structured workflows.
The Member Services Advocate handles inbound calls to address inquiries regarding health insurance benefits, claims, and eligibility while navigating complex healthcare systems. They act as a brand ambassador to resolve member issues, ensure compliance with regulations, and contribute to continuous improvement initiatives.
The associate is responsible for resolving customer inquiries via inbound and outbound calls while adhering to company guidelines and service levels. They must effectively communicate resolution procedures, handle difficult situations with empathy, and collaborate with other departments to ensure customer satisfaction.
You will lead the design and implementation of Amazon Connect solutions while conducting technology assessments to improve contact center performance. Additionally, you will act as a liaison between technical teams and business stakeholders to ensure projects are delivered on time and within budget.
The Senior Help Desk Analyst provides white-glove technical support to business units by resolving hardware and software issues via phone, chat, and walk-ups. The role also involves maintaining support documentation, performing system imaging, and assisting with technology research and project work.
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The supervisor oversees the daily operations of the PartnersACCESS call center, providing clinical and administrative direction to staff. They ensure 24/7/365 coverage, manage staffing schedules, and maintain compliance with state and federal accreditation standards.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite dispatching while maintaining a compassionate demeanor.
The Intake Advisor manages incoming calls to triage needs, provide referrals, and ensure professional service within the Admissions Support Center. They are responsible for accurately recording client information in Salesforce and facilitating warm transfers to appropriate clinical staff.
The Patient Scheduling Coordinator is responsible for proactively contacting patients to schedule overdue or unscheduled dental appointments. They must maintain balanced appointment books and accurately document all patient interactions within the practice management system.
The Associate Director manages day-to-day account operations for health plan partners to ensure contractual compliance and client retention. They act as a strategic lead, fostering relationships with stakeholders and utilizing data to drive program value and operational efficiency.
The representative serves as the primary contact for patients and medical professionals to provide payment assistance and program support. Responsibilities include managing card activations, verifying program eligibility, and troubleshooting submission rejections via phone, email, or fax.
The specialist provides customer service support to dealer clients and the national sales team while coordinating administrative tasks and marketing collateral. They are responsible for maintaining CRM records, processing transactions, and meeting performance objectives in a fast-paced environment.
The Director leads all federally mandated price calculations and manages reimbursement operations, including Medicaid and Medicare rebates. They also oversee regulatory compliance, cross-functional partnerships, and the implementation of data visibility initiatives.
The Director oversees the financial execution, validation, and auditing of commercial and government payer contracts to ensure accuracy and compliance. They lead a specialized team to manage rebate claims, resolve payment disputes, and perform external audits to protect gross-to-net revenue.
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The Associate Director manages multi-billion dollar revenue deductions by leading predictive modeling for channel distribution and revenue erosion. They also partner with finance and accounting to oversee accrual strategies, true-up methodologies, and cross-functional strategic reporting.
The Registered Nurse will receive incoming calls to assess patient health status and provide guidance on the appropriate level of care. They are responsible for documenting all actions in the patient's medical record and communicating outcomes to the healthcare team.
The Pharmacy Benefits Specialist is responsible for managing client inquiries, documenting claims, and facilitating prior authorization requests. They must also resolve drug benefit concerns and ensure compliance with HIPAA guidelines while maintaining accurate records in the claims adjudication software.
The representative is responsible for providing customer service by scheduling appointments, managing referrals, and maintaining patient demographics. They must also respond to inquiries via phone, chat, and email while ensuring quality standards and performance measurements are met.
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