Customer Support Representative 15 applicants
Manage and resolve customer inquiries via live chat and ticketing systems for the Spanish-speaking market. Collaborate with internal teams to troubleshoot complex issues and improve service workflows.
Remote Support Jobs in Bulgaria
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Manage and resolve customer inquiries via live chat and ticketing systems for the Spanish-speaking market. Collaborate with internal teams to troubleshoot complex issues and improve service workflows.
Provide L1 local support including troubleshooting for mobile OS, email configuration, and network printers. Manage ticket processes, SLAs, asset inventory, and coordinate with IT vendors for warranty support.
The agent will manage customer inquiries regarding product returns and process requests efficiently. They are also responsible for maintaining detailed records and coordinating with logistics for return shipments.
The role involves managing real-time order execution and client relationships for Group Order operations while handling high-level escalations. Additionally, the lead will drive operational projects, maintain the external knowledge base, and improve internal product workflows.
Act as the primary point of contact for customers in the energy sector via phone, chat, and email. Responsibilities include advising on energy rates, managing relocation services, and processing contracts.
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Lead a specialized engineering squad to technically resolve complex user issues and architect automation solutions to prevent recurrence. Act as the primary technical bridge between customer support and engineering teams while overseeing LLM-based AI agent delivery.
Provide Level 1 IT helpdesk support by resolving incidents and service requests via phone, chat, and email. Additionally, manage and optimize chatbot knowledge bases through data analysis and continuous content improvement.
Lead enterprise client delivery and operational excellence across Project Management, Operations, and Cyber teams. Act as a senior advisor to clients to drive long-term value-based relationships and ensure the delivery of technology-enabled eDiscovery solutions.
Respond to and resolve consumer queries via phone and email while providing advice on products and services. Navigate multiple systems to update records and collaborate with colleagues to meet key performance indicators.
Respond to and resolve consumer queries via phone, chat, and email while maintaining high productivity and quality standards. Navigate multiple systems to update records and collaborate with colleagues to deliver optimal customer solutions.
Handle inbound calls, chats, and emails to resolve a variety of customer service issues and problems. Provide accurate information regarding products and services while maintaining electronic records across multiple systems.
Respond to and resolve consumer queries via phone and email while providing product advice. Navigate multiple systems to update records and collaborate with team members to meet performance indicators.
Respond to and resolve consumer queries via phone, chat, or email while providing accurate product information. Navigate multiple systems to update records and collaborate with colleagues to meet key performance indicators.
Respond to and resolve consumer queries via phone and email to deliver a high-quality customer experience. Provide product information and maintain accurate customer data in the database.
Respond to and resolve consumer queries via phone, chat, or email while providing product advice. Navigate multiple systems to update records and collaborate with colleagues to meet performance indicators.
Respond to and resolve consumer queries via phone and email while providing accurate product and service information. Navigate multiple systems to update records and collaborate with team members to meet key performance indicators.
Respond to and resolve consumer queries via phone and email while providing accurate product and service information. Navigate multiple systems to update records and collaborate with team members to meet key performance indicators.
We watch for new remote support jobs and email you the matches. Free. Unsubscribe in one click.
Respond to and resolve consumer queries via phone and email while providing product advice and information. Navigate multiple systems to update records accurately and collaborate with colleagues to meet performance indicators.
Handle and resolve a variety of customer inquiries via phone and email while maintaining high quality and productivity standards. Navigate multiple systems to update electronic records and collaborate with team members to provide the best customer solutions.
Provide expert technical support and troubleshooting for hospital management systems while collaborating with healthcare professionals to resolve IT issues. Responsibilities also include conducting staff training, implementing new software, and maintaining technical documentation.
The representative will serve as the primary point of contact for clients in financial hardship programs, providing superior customer service over the phone by responding to requests, anticipating needs, and educating clients. Responsibilities also include analyzing problems, documenting outcomes, coordinating with other departments, and operating a desktop computer to manage client accounts in the CRM.
The representative will serve as the primary point of contact for clients in financial hardship programs, guiding them from enrollment through graduation via high volume inbound and outbound phone calls. Responsibilities include proactively resolving client issues, educating clients on programs, and maintaining white glove service standards.
The Service Representative will answer customer inquiries regarding benefits plans and process medical and dental claims. They must also navigate multiple record-keeping systems and retain large amounts of technical information.
The Licensed Service Representative will answer customer inquiries regarding benefits plans and process medical and dental claims. They must also navigate multiple record-keeping systems and retain large amounts of technical information.
The intern will assist in identifying, sourcing, and organizing public clinical datasets, as well as maintaining and updating internal dashboards. This role involves cataloging datasets and performing light preprocessing and data curation.
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