The role focuses on deploying and maintaining AI tools, agents, and MCP servers to support company-wide AI initiatives. Additionally, the administrator manages traditional IT systems, SaaS toolsets, and provides escalation support for complex ITSM issues.
UserTesting
8 Remote Job Openings at UserTesting
The role involves owning the performance and evolution of the company's web presence across three domain properties. Key duties include managing front-end development in Webflow, leading CRO programs, and executing organic search and SEO strategies.
Deploy and maintain AI tools, agents, and hosting environments while managing broader cloud infrastructure on AWS and GCP. The role involves a split between AI building and traditional IT infrastructure support, including CI/CD pipeline maintenance and stakeholder management.
The role focuses on identifying and establishing strategic partnerships with ISVs, agencies, and consulting firms to drive revenue and pipeline growth. You will develop joint business plans and collaborate with field sales to execute co-sell strategies for enterprise opportunities.
Manage a portfolio of strategic enterprise accounts to achieve revenue goals and drive customer retention. Lead complex sales cycles and collaborate with cross-functional teams to expand the company's footprint within large organizations.
Lead the North America segment marketing strategy to drive pipeline growth and accelerate revenue through localized campaigns and account-based initiatives. Manage and develop a team of segment marketers while partnering with Sales and Global Marketing to align regional execution with business objectives.
Coordinate participant recruitment and manage high-volume research project requests through the User Interviews platform. Communicate project updates and resolve customer issues via Zendesk email and live chat to ensure smooth project execution.
Serve as the primary post-sale value partner to drive platform adoption and embed research insights into customer workflows. Partner with Account Executives to manage account planning, renewals, and identify expansion opportunities.