UserTesting

Serve as the primary post-sale value partner to drive platform adoption and embed research insights into customer workflows. Partner with Account Executives to manage account planning, renewals, and identify expansion opportunities.

Serve as the primary post-sale value partner to drive platform adoption and repeat usage for a portfolio of customers. Advise clients on research best practices and methodology to embed human insights into their business workflows.

Lead the administration of employee benefits across EMEA, APAC, and Canada while managing global compensation programs. This includes conducting market analysis, maintaining salary structures, and partnering with vendors to ensure competitive total rewards.

Build and maintain backend services and internal tools to optimize engineering workflows and CI/CD systems. Collaborate with engineering teams to identify friction in the development lifecycle and implement automation and AI-enabled improvements.

Define and execute the internal AI strategy by aligning cross-functional leaders and establishing an enterprise AI roadmap. Lead AI governance, manage resource allocation, and oversee a technical team to deploy high-priority AI solutions that drive measurable business impact.

The role focuses on consistently exceeding the annual quota by driving new business through engaging net new enterprise prospects and closing impactful deals within a complex, multi-stakeholder environment. Responsibilities include leading full-cycle sales engagements, collaborating with cross-functional teams for pipeline acceleration, and accurately forecasting opportunities using tools like Salesforce and Clari.