Sutherland

Customer Support Representatives/Streaming Services - Remote

Sutherland · Full Time · 3 days ago

Sutherland

🌎 Canada ⭐ 0-2 yrs exp 💼 Support

Provide exceptional customer support for a global streaming media company by building rapport with callers. Assist customers with streaming service troubleshooting and resolve technical issues effectively.

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Property and Casualty Insurance Associate – Sales/Telesales (Remote)

Sutherland · Full Time · 3 days ago

Sutherland

🌎 United States ⭐ 0-2 yrs exp 💼 Sales

The advisor will provide accurate responses to travel insurance inquiries and identify the root cause of customer interest to align them with appropriate products. They are also responsible for maintaining strong customer relationships and resolving service issues promptly.

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Senior Associate - Accounts Receivable - Collections

Sutherland · Full Time · 4 days ago

Sutherland

🌎 Jamaica ⭐ 2-5 yrs exp 💼 Finance

The Senior Associate will manage accounts receivable collections by contacting customers to recover overdue payments and resolve billing disputes. They are responsible for maintaining accurate customer records, coordinating with internal sales teams, and achieving established collection KPIs.

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VP CDE - TTHL

Sutherland · Full Time · 4 days ago

Sutherland

🌎 United States ⭐ 10+ yrs exp 💼 Others

The CDE is responsible for driving new logo revenue by selling Sutherland's digital transformation, managed services, and BPaaS offerings to new clients. They will manage complex, multi-dimensional engagements while building and maintaining a robust sales pipeline to meet annual revenue targets.

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Customer Support Representative- Bilingual/French

Sutherland · Full Time · 4 days ago

Sutherland

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Provide support for billing inquiries and resolve customer issues by troubleshooting account information. Identify customer needs and recommend solutions while maintaining rapport with callers.

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Team Manager | Streaming Services Program | Canada

Sutherland · Full Time · 6 days ago

Sutherland

🌎 Canada ⭐ 2-5 yrs exp 💼 Others

The Team Manager will drive team performance to meet KPI targets while coaching and mentoring consultants. They are also responsible for managing attrition, tracking metrics, and providing feedback to operations leadership.

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Technischer Kundenberater – Payments & POS (Deutsch & Englisch) Homeoffice

Sutherland · Full Time · 7 days ago

Sutherland

🌎 Bulgaria ⭐ 0-2 yrs exp 💼 Others

You will serve as the primary point of contact for merchants, providing technical and commercial support for payment terminals and POS systems. Responsibilities include resolving connectivity issues, managing tickets, and documenting cases while ensuring high customer satisfaction.

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Business Development Executive (Remote - US Based)

Sutherland · Full Time · 11 days ago

Sutherland

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The Business Development Executive is responsible for generating and qualifying leads to build a healthy sales pipeline for AI and digital transformation services. They will engage with executive-level stakeholders to present data-driven value propositions and drive deal progression.

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Technischer Kundenberater – Payments & POS (Deutsch & Englisch) | Homeoffice

Sutherland · Full Time · 11 days ago

Sutherland

🌎 Bulgaria ⭐ 0-2 yrs exp 💼 Others

Provide technical and commercial support for payment terminals and POS systems via phone, email, and tickets. Handle installations, activations, and troubleshooting while documenting cases in the ticket system.

excel

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Facility-Fee Emergency Department Medical Coder

Sutherland · Full Time · 17 days ago

Sutherland

🌎 United States ⭐ 2-5 yrs exp 💼 Software Development

Responsible for the accurate review, abstraction, and assignment of medical codes for Emergency Department facility encounters. Ensures regulatory compliance and appropriate reimbursement by analyzing clinical documentation and facility charging methodologies.

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Accounts Payable Specialist with German (remote)

Sutherland · Full Time · 18 days ago

Sutherland

🌎 Bulgaria ⭐ 2-5 yrs exp 💼 Finance

The role focuses on end-to-end invoice processing, including validation, discrepancy resolution, and travel and expense claim management. It also involves vendor master data maintenance and performing supplier statement reconciliations to ensure financial accuracy.

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Accounts Payable Specialist with German (remote - Bulgaria based)

Sutherland · Full Time · 18 days ago

Sutherland

🌎 Bulgaria ⭐ 2-5 yrs exp 💼 Finance

The role focuses on end-to-end invoice processing, including validation, discrepancy resolution, and travel and expense claim processing. It also involves managing vendor master data and performing statement reconciliations to ensure accurate financial operations.

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Proposal Engineer

Sutherland · Full Time · 19 days ago

Sutherland

🌎 Colombia ⭐ 2-5 yrs exp 💼 Software Development

Responsible for creating and managing professional services proposals, quotes, and SOWs in collaboration with sales and engineering teams. Acts as a pricing gatekeeper to optimize gross margins and ensure accurate deal structuring for the Americas region.

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HR Back - office administrator with GERMAN

Sutherland · Full Time · 24 days ago

Sutherland

🌎 Kosovo ⭐ 0-2 yrs exp 💼 Software Development

The role involves processing HR queries using ticketing and case management systems while managing reports and data audits. The administrator is responsible for organizing daily tasks and maintaining professional communication standards within the HR shared services team.

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Junior Full-Stack Java Developer – Contact Center Technologies

Sutherland · Full Time · a month ago

Sutherland

🌎 Mexico ⭐ 2-5 yrs exp 💼 Software Development

Develop and maintain full-stack enterprise Java applications using a microservices architecture to support contact center operations. Provide Level 3 production support, performing root cause analysis and implementing fixes for complex integration issues.

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Chat Support Specialist with English and Bulgarian language

Sutherland · Full Time · a month ago

Sutherland

🌎 Bulgaria ⭐ 0-2 yrs exp 💼 Support

Respond to customer inquiries via chat and email while accurately documenting interactions in the CRM system. Escalate complex cases to internal teams and ensure customers are kept informed throughout the resolution process.

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Bilingual HR Support Representative (German and English)

Sutherland · Full Time · a month ago

Sutherland

🌎 Kosovo ⭐ 0-2 yrs exp 💼 Support

The role involves receiving and resolving HR inquiries via phone and email using ticketing systems. The representative will address employee questions regarding policies and benefits while maintaining strict confidentiality.

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Manager - Product Delivery

Sutherland · Full Time · 2 months ago

Sutherland

🌎 Mexico ⭐ 5-10 yrs exp 💼 Others

Lead the implementation and continuous improvement of omnichannel contact center engagement platforms. Manage the product development workload, including defining service requirements, prioritizing initiatives, and preparing products for market.

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Inpatient Medical Coder– DRG Specialist - Remote

Sutherland · Full Time · 2 months ago

Sutherland

🌎 United States ⭐ 2-5 yrs exp 💼 Software Development

Analyze and interpret complex medical records to accurately bill for Trauma 1 facility inpatient services. Assign and sequence diagnostic and procedure codes in compliance with third-party payor requirements.

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Senior UX/UI Designer

Sutherland · Full Time · 3 months ago

Sutherland

🌎 Bulgaria ⭐ 5-10 yrs exp 💼 Design

Lead the design of complex, multi-surface user experiences from concept to execution while driving experience strategy. Mentor junior designers and collaborate with Product and Engineering teams to define the product vision and roadmap.

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Business Development Executive (Remote - US Based)

Sutherland · Full Time · 3 months ago

Sutherland

🌎 United States ⭐ 5-10 yrs exp 💼 Sales

The Business Development Executive is responsible for identifying and qualifying new business opportunities while managing a full-funnel sales pipeline. They will collaborate with cross-functional teams to develop data-driven value propositions and engage with C-suite stakeholders to drive digital transformation revenue.

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