The role involves administering and providing technical leadership for Workday Adaptive Planning, ensuring system integrity and optimized consolidation processes. You will manage data integrations, drive automation, and support financial planning cycles while partnering with business stakeholders.
Respond to customer inquiries via phone and email while assisting with account management and technical troubleshooting. Maintain accurate documentation in the CRM system and adhere to performance metrics regarding handle time and quality assurance.
The Operations Director will manage daily operations, long-term projects, and department staff for a rapidly expanding educational technology program. They will also partner with executive leadership to execute growth initiatives while ensuring compliance with state laws and contractual obligations.
The representative will assist families and schools participating in a scholarship program by responding to incoming calls. They will manage student inquiries and provide information regarding application and funding status to ensure caller satisfaction.
Provide technical support for AR glasses via chat and email while troubleshooting software issues. Collaborate with the team to resolve complex cases and maintain high customer satisfaction.
Provide technical support to customers via phone, web, or AutoSupport to resolve hardware and software issues. Document solutions by creating knowledge base articles and escalate complex cases to senior engineers.
The representative will handle customer service inquiries via phone, email, and chat, including billing questions and service requests. They are also responsible for managing emergency calls related to power outages and educating customers on energy programs.
The Junior Business Development Manager will identify and prospect new business opportunities across Europe while engaging with key stakeholders. They are responsible for managing sales activities in Salesforce, qualifying leads, and supporting account strategies.
Provide customer support via email and messaging systems for a music streaming platform. Assist users with inquiries while maintaining professional communication standards.
Provide customer support via email and messaging systems for a music streaming platform. Assist users with inquiries while maintaining professional communication standards.
The Payroll Specialist manages pre-payroll tasks and ensures full compliance with European labor regulations. They also collaborate with HR and finance teams to maintain accurate records, handle exception processing, and generate analytical reports.
Provide non-voice customer support via email and chat for a music streaming platform. Assist users with account management, payment issues, and troubleshooting inquiries.
The Network Engineer will design, implement, and support enterprise-level network architectures including LAN, WAN, and cloud solutions. They will also provide Tier 2/3 support for complex incidents and lead network modernization and security initiatives.
The Health Claims Specialist is responsible for adjudicating medical claims by entering data accurately to meet production and quality metrics. They will work independently to process claims, follow up on missing information, and refer complex cases to leads or auditors.
Act as a front-line interface for US customers by responding to inquiries and resolving concerns over the phone. Additionally, you will be responsible for maintaining a positive customer experience and promoting client products and offers.
The Network Engineer will design, implement, and support enterprise-level network architectures including LAN, WAN, and cloud solutions. They are also responsible for providing Tier 2/3 support for network incidents, ensuring security compliance, and leading technical network projects.
Lead and manage payroll-related projects while providing functional expertise in Oracle EBS Payroll modules. Collaborate with technical teams to design, implement, and troubleshoot payroll solutions while ensuring quality delivery.
The advisor will provide accurate responses to travel insurance inquiries and identify the root cause of customer interest to align them with appropriate products. They are also responsible for maintaining strong customer relationships and resolving service issues promptly.
The Senior Associate will manage accounts receivable collections by contacting customers to recover overdue payments and resolve billing disputes. They are responsible for maintaining accurate customer records, coordinating with internal sales teams, and achieving established collection KPIs.
The CDE is responsible for driving new logo revenue by selling Sutherland's digital transformation, managed services, and BPaaS offerings to new clients. They will manage complex, multi-dimensional engagements while building and maintaining a robust sales pipeline to meet annual revenue targets.
You will serve as the primary point of contact for merchants, providing technical and commercial support for payment terminals and POS systems. Responsibilities include resolving connectivity issues, managing tickets, and documenting cases while ensuring high customer satisfaction.
The Business Development Executive is responsible for generating and qualifying leads to build a healthy sales pipeline for AI and digital transformation services. They will engage with executive-level stakeholders to present data-driven value propositions and drive deal progression.
Provide technical and commercial support for payment terminals and POS systems via phone, email, and tickets. Handle installations, activations, and troubleshooting while documenting cases in the ticket system.
Responsible for the accurate review, abstraction, and assignment of medical codes for Emergency Department facility encounters. Ensures regulatory compliance and appropriate reimbursement by analyzing clinical documentation and facility charging methodologies.
The role focuses on end-to-end invoice processing, including validation, discrepancy resolution, and travel and expense claim management. It also involves vendor master data maintenance and performing supplier statement reconciliations to ensure financial accuracy.
The role focuses on end-to-end invoice processing, including validation, discrepancy resolution, and travel and expense claim processing. It also involves managing vendor master data and performing statement reconciliations to ensure accurate financial operations.
Analyze and interpret complex medical records to accurately bill for Trauma 1 facility inpatient services. Assign and sequence diagnostic and procedure codes in compliance with third-party payor requirements.
The Business Development Executive is responsible for identifying and qualifying new business opportunities while managing a full-funnel sales pipeline. They will collaborate with cross-functional teams to develop data-driven value propositions and engage with C-suite stakeholders to drive digital transformation revenue.
