The Platform Architect designs robust technical foundations and solution architectures to drive business outcomes for enterprise clients. They act as a trusted advisor, guiding consultants and stakeholders through implementation strategies, technical governance, and system integrations.
Sprinklr
20 Remote Job Openings at Sprinklr
Drive product retention, adoption, and growth by acting as a strategic advisor for global enterprise customers. Ensure clients derive maximum value from the Sprinklr platform through solution design, configuration, and ongoing training.
Lead and grow the Ohio Valley territory by managing a team of sales representatives to achieve annual revenue targets of $8-12 million. Focus on coaching team members, winning strategic enterprise deals, and utilizing MEDDPICC/Force Management methodologies to optimize performance.
The Lead CSM is responsible for managing high-level customer relationships, driving product adoption, and ensuring the realization of business value and ROI. They collaborate with cross-functional teams to identify growth opportunities and advocate for customer needs with the product team.
Partner with Sales and Customer Success teams to drive strategic engagements and design tailored solutions using the Unified-CXM platform. Lead discovery sessions and facilitate workshops to translate complex platform capabilities into measurable business value for enterprise clients.
The role involves partnering with sales teams to scope and propose professional services and support solutions for new and existing customers. Key duties include developing commercial proposals, defining Statements of Work, and managing the services sales process to ensure long-term value realization.
The GRC Lead manages audit engagements and coordinates evidence for compliance reports such as SOC 2, ISO 27001, and PCI-DSS. They are also responsible for conducting risk assessments, maintaining security policies, and tracking the remediation of audit issues.
Oversee a portfolio of 5-7 enterprise accounts, managing project scope, risks, and delivery timelines. Collaborate with cross-functional teams and stakeholders to ensure high client satisfaction and successful platform implementation.
Manage sales operations focusing on forecasting, pipeline health, territory planning, and compensation structures. Develop KPI reporting and financial models to provide strategic insights and recommendations to senior leadership.
Lead a team of Solutions Consultants to drive growth and deliver customer value across the West region. Act as a business leader collaborating with sales, product, and marketing to align product development with market needs and executive account strategies.
Own and close large, complex enterprise SaaS deals across North Asia by engaging senior executives at leading regional and global brands. Lead end-to-end multi-country sales cycles and build outcome-driven solutions tailored to local market needs.
The VP of Tax will lead global tax strategy, planning, compliance, and operations, reporting directly to the CFO. Key duties include overseeing ASC 740 tax provisions, managing transfer pricing, and advising executive leadership on the tax implications of strategic business initiatives.
The VP of Global Field Operations is responsible for executing the global go-to-market strategy and ensuring operational discipline across various regions. This includes managing sales forecasting, pipeline health, and the implementation of performance management frameworks.
Lead and scale the Customer Success organization for enterprise and strategic customers to drive adoption, retention, and value realization. Serve as an executive sponsor for high-value accounts and partner cross-functionally to optimize the customer experience.
The Lead Customer Success Manager is responsible for managing a portfolio of customers, driving product adoption, and ensuring realized value through strategic planning and data-driven insights. They act as a consultant to align Sprinklr solutions with customer business challenges while fostering long-term relationships and identifying expansion opportunities.
You will be identifying, negotiating, and closing big deals in a defined territory while working with high-level executives of major brands. Building solutions that allow clients to succeed and actively seeking out new sales leads will be key aspects of your role.
The Senior Customer Success Manager will act as a trusted advisor, driving adoption and value realization for strategic customers across the Marketing, Social, and Advertising product suite by bridging business objectives and platform capabilities. This involves leading strategic technical relationships, owning the end-to-end adoption lifecycle, coordinating cross-functional teams, and delivering stakeholder-specific enablement.
The Customer Success Manager owns the strategic technical relationship with enterprise customers in service, CX, and contact center operations, driving adoption and expansion of Sprinklr's Care and Contact Center solutions. This role involves leading transformation by aligning technology to the customer's operating model, overseeing enablement programs, and managing operational cadences.
The Regional Success Director manages a team of Success Managers, providing leadership and coaching to drive customer retention and growth. They ensure that customers achieve success and value from Sprinklr's platform while fostering collaboration across various internal teams.
The CCaaS Architect Lead will lead Sprinklrβs CCaaS pre-sales architecture strategy across the Americas, engaging with senior executives and guiding the regional Solution Architect team. Responsibilities include designing future-state CCaaS architectures and acting as a trusted advisor during the sales cycle.