The Senior Accountant will conduct technical accounting research, document accounting conclusions, and review contracts to ensure compliance with US GAAP and SOX. They will also participate in the monthly, quarterly, and annual accounting close processes and assist with the preparation of SEC filings.
The Customer Success Manager is responsible for managing a portfolio of enterprise clients, driving product adoption, and ensuring value realization through strategic program management. They act as a consultant to align Sprinklr solutions with customer business goals, identify upsell opportunities, and advocate for client needs internally.
Lead, mentor, and develop a regional team of Solutions Consultants while driving regional go-to-market strategy and operational excellence. Partner with sales and product teams to support high-priority deals, shape customer opportunities, and ensure consistent execution of the Unified-CXM platform messaging.
The Customer Success Manager is responsible for managing customer relationships, driving product adoption, and ensuring realized value through strategic planning and data-driven insights. They act as a consultant to align Sprinklr solutions with the customer's business objectives and organizational needs.
The VP of Global Field Operations is responsible for driving global sales execution, forecasting accuracy, and operational discipline across all geographic regions. This role leads the implementation of the 'Pod' structure, manages regional operations leaders, and ensures alignment with the Annual Operating Plan.
The Senior Legal Counsel will serve as a strategic partner and legal advisor, managing commercial legal strategy and complex SaaS transactions across Central and Eastern Europe. They will draft and negotiate various customer contracts while developing scalable contracting processes and providing training to internal teams.
The consultant is responsible for driving product adoption, retention, and growth by acting as a strategic advisor to customers. They will identify business challenges, configure platform solutions, and nurture relationships with key stakeholders to ensure maximum value from the Sprinklr platform.
The Lead Platinum Support Account Manager serves as the primary technical contact for enterprise clients, managing escalations and ensuring optimal platform performance. They are responsible for conducting case reviews, monitoring SLAs, and collaborating with engineering and success teams to resolve complex issues.
The Account Executive is responsible for identifying, negotiating, and closing significant enterprise-level deals within a defined territory. They will build and nurture strong relationships with key stakeholders such as CMOs and CTOs to drive business growth and customer loyalty.
The Support Account Manager serves as the primary technical contact for large enterprise clients, managing escalations and ensuring adherence to service level agreements. They collaborate with internal teams to resolve platform issues, conduct case reviews, and provide strategic insights to optimize customer usage.
The Account Executive is responsible for identifying, negotiating, and closing significant enterprise deals while building strong relationships with key stakeholders like CMOs and CTOs. They will also proactively generate leads through networking and continuously refine their sales approach based on market trends and feedback.
The Senior Revenue Accountant will analyze complex customer contracts to ensure accurate revenue recognition under ASC 606 and manage monthly accounting close activities. They will also lead system implementations, support audits, and collaborate with cross-functional teams on financial reporting and forecasting.
The Lead Implementation Consultant is responsible for deploying Sprinklr software and configuring the platform based on customer use-cases and industry best practices. They act as the primary point of contact for clients to ensure optimal platform performance and successful onboarding.
The Platform Architect designs robust technical foundations and solution architectures to drive business outcomes for enterprise clients. They act as a trusted advisor, guiding consultants and stakeholders through implementation strategies, technical governance, and system integrations.
Oversee a portfolio of 5-7 enterprise accounts, managing project scope, risks, and delivery timelines. Collaborate with cross-functional teams and stakeholders to ensure high client satisfaction and successful platform implementation.
Own and close large, complex enterprise SaaS deals across North Asia by engaging senior executives at leading regional and global brands. Lead end-to-end multi-country sales cycles and build outcome-driven solutions tailored to local market needs.
The Lead Customer Success Manager is responsible for managing a portfolio of customers, driving product adoption, and ensuring realized value through strategic planning and data-driven insights. They act as a consultant to align Sprinklr solutions with customer business challenges while fostering long-term relationships and identifying expansion opportunities.
The Senior Customer Success Manager will act as a trusted advisor, driving adoption and value realization for strategic customers across the Marketing, Social, and Advertising product suite by bridging business objectives and platform capabilities. This involves leading strategic technical relationships, owning the end-to-end adoption lifecycle, coordinating cross-functional teams, and delivering stakeholder-specific enablement.
The Regional Success Director manages a team of Success Managers, providing leadership and coaching to drive customer retention and growth. They ensure that customers achieve success and value from Sprinklr's platform while fostering collaboration across various internal teams.
The CCaaS Architect Lead will lead Sprinklr’s CCaaS pre-sales architecture strategy across the Americas, engaging with senior executives and guiding the regional Solution Architect team. Responsibilities include designing future-state CCaaS architectures and acting as a trusted advisor during the sales cycle.
