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SimplePractice

Remote Job Openings at SimplePractice (14)

Data Entry & Customer Support Specialist

Mexico 260K - 326K per year 0-2 yrs exp Data Entry

The Data Transfer Associate manages the initial stages of customer data migration, ensuring data accuracy and providing empathetic first-touch communication. They are responsible for processing standard datasets, performing basic data cleansing, and supporting the team with administrative tasks.

Head of AI Transformation

United States $250K - $315K per year 10+ yrs exp Software Development

The Head of AI Transformation will define the vision and roadmap for AI adoption across GTM and G&A functions while leading a team of AI solution engineers. This role involves driving consensus among leadership, evangelizing AI internally, and ensuring all implementations align with data privacy and security standards.

Group Sales Account Growth Executive

United States $60000 - $70000 per year 2-5 yrs exp Sales

The Group Sales Account Growth Executive is responsible for managing the full sales cycle for a target list of accounts to drive revenue growth. They will identify expansion opportunities, conduct outbound prospecting, and build tailored strategies to increase adoption of the company's AI-native product ecosystem.

Principal Product Manager, Payments

United States $200K - $240K per year 10+ yrs exp Product

The Principal Product Manager will own the end-to-end vision, strategy, and execution for the company's payments platform, including core processing and emerging monetization opportunities. They will serve as the internal subject-matter expert, driving a data-informed roadmap while collaborating with cross-functional teams to ensure compliance and growth.

Sr. Designer, Creative Systems

United States $100K - $125K per year 5-10 yrs exp Design

You will create, evolve, and maintain scalable design systems, component libraries, and templates to ensure consistent brand expression across web, email, and marketing channels. Additionally, you will partner with cross-functional teams to build self-service tools and documentation that empower others to create high-quality, on-brand work.

Customer Onboarding Specialist

United States $58000 - $65000 per year 2-5 yrs exp Support

The Customer Onboarding Specialist will drive customer adoption and retention through live training, webinars, and personalized onboarding programs. They will also troubleshoot technical issues and provide product recommendations to ensure customers successfully integrate the software into their workflows.

DevOps Engineer, Data & AI Platform

United States $144K - $180K per year 2-5 yrs exp Software Development

The DevOps Engineer will build and operate infrastructure for data pipelines and AI/ML workloads while managing CI/CD processes. They will also partner with engineering teams to ensure the reliability, scalability, and cost efficiency of production systems.

Manager, Customer Success

United States $76160 - $95200 per year 5-10 yrs exp Sales

Lead and develop a high-performing team of Customer Success Managers to drive customer health, retention, and expansion. Collaborate cross-functionally to optimize CS processes, influence product roadmaps, and ensure exceptional outcomes for group practice customers.

Senior Analyst, ARPU & Expansion Products

United States $100K - $125K per year 5-10 yrs exp Others

The role involves owning the analytics framework for ARPU and expansion products while partnering with cross-functional teams to optimize monetization and cross-sell funnels. You will also lead A/B testing for pricing and packaging experiments while maintaining data stewardship for complex transactional data streams.

Senior Analytics Engineer, Marketing Sciences

United States $100K - $125K per year 5-10 yrs exp Software Development

The Senior Analytics Engineer will architect and maintain scalable data pipelines to support marketing sciences, growth analytics, and predictive modeling. They will bridge the gap between data engineering and growth initiatives by ensuring high-fidelity data availability for demand modeling and customer interventions.

Senior Compliance Analyst

United States $113K - $142K per year 2-5 yrs exp Legal

The Senior Compliance Analyst translates legal and regulatory requirements into actionable product guidance and operational controls. They partner with product squads to assess compliance risks, monitor regulatory developments, and support audit and certification activities.

HubSpot GTM Systems Manager

United States $100K - $125K per year 5-10 yrs exp Others

The GTM Systems Manager will own the CRM roadmap and data governance, ensuring alignment across Sales, Marketing, CS, and Finance. They are responsible for building and maintaining the systems architecture, reporting, and automated workflows to support both PLG and SLG motions.

Senior Manager, Customer Success

United States $135K - $150K per year 5-10 yrs exp Sales

Establish and grow a world-class Customer Success team while leading, mentoring, and developing Customer Success Managers and Retention Specialists. Oversee the implementation of a Customer Success Platform and manage customer retention rates and churn reduction initiatives.