The Customer Success Manager will foster strong client relationships, provide strategic consultation on lab informatics, and drive user adoption and value realization. They will also manage the onboarding process, resolve customer issues, and advocate for client needs internally to ensure long-term success.
Sapio Sciences
7 Remote Job Openings at Sapio Sciences
The Solutions Consultant will lead pre-sales activities and provide technical expertise to support the sales process. They are responsible for demonstrating product value and aligning solutions with client requirements.
The Business Development Associate is responsible for generating and qualifying sales pipeline through targeted prospecting and multi-touch outreach. They will lead discovery conversations with potential clients and maintain accurate data within the CRM to support the Strategic Accounts team.
Own the global events strategy and end-to-end execution across North America, the UK, and Europe, including tradeshows and webinars. Partner with Sales and Product Marketing to drive measurable ROI and convert event attendance into pipeline.
Manage day-to-day accounting operations for US and UK entities, including AP, AR, and general ledger maintenance. Support month-end and year-end close processes while ensuring compliance with US GAAP and ASC 606 revenue recognition.
Lead and develop a global team of Strategic Account Managers to drive long-term growth and retention across US and international markets. Establish a scalable account management framework and maintain executive-level relationships with key enterprise customers.
Own the outward-facing product narrative and deliver high-impact demonstrations to prospective customers and executives. Act as a strategic bridge between product, sales, and marketing to align external messaging with company strategy.