The Medical Administrative Assistant provides support to Case Managers by performing transcription, managing medical records, and processing reports. They are also responsible for verifying appointments, entering referrals into ALARISWARE, and ensuring compliance with IT security policies.
The Telephonic Case Manager provides remote medical case management services to injured individuals to facilitate their recovery and return to work. This role involves coordinating medical services, exploring vocational options, and collaborating with claimants, employers, attorneys, and medical providers.
The Return-to-Work Coordinator facilitates transitional duty placements for injured workers by building relationships with nonprofit partners. They are responsible for managing administrative tasks, documenting case activity, and ensuring effective communication between all stakeholders.
Manage referral requests from start to finish, including data entry, assignment, and communication within the ALARISware system. Handle case re-openings and process updates to payor, insurer, or claim information while utilizing AI tools to improve efficiency.
The Provider Contract Lead develops and implements provider network strategies while negotiating reimbursement rates with healthcare providers. They also maintain contract documentation, ensure regulatory compliance, and manage relationships to meet client needs.
The Clinical Navigator serves as a central coordination and clinical oversight resource for injured workers with complex and catastrophic workers' compensation claims. They partner with case managers and providers to remove barriers to care, evaluate treatment appropriateness, and promote positive patient outcomes.
The specialist is responsible for establishing relationships with orthopedic and pain management physician groups to secure network participation contracts. They will also negotiate competitive reimbursement rates and manage the end-to-end contracting process with medical providers.
The Vocational Case Manager will coordinate return-to-work planning and conduct vocational assessments for individuals with work-related injuries. They are responsible for maintaining timely communication with all stakeholders and documenting all case activities in accordance with jurisdictional requirements.
Manage payroll records and coordinate semi-monthly payroll reviews with Finance, while overseeing onboarding, employee records, employment documents, and benefits administration. Serve as the first point of contact for employee HR questions, support managers with performance management and required training, and help maintain HR compliance.
The Regional Sales Executive is responsible for meeting sales quotas by managing existing accounts and acquiring new business within an assigned territory. This role involves building a sales pipeline, conducting stewardship meetings, and utilizing CRM tools to track performance and customer interactions.
The lead will drive discovery, analysis, and solution design by partnering with business and technical teams to shape strategic direction. Responsibilities include managing the development lifecycle, mentoring junior analysts, and ensuring high-impact outcomes through effective requirements elicitation and system implementation.
The Triage Nurse assesses the medical status of injured workers via telephone and applies established protocols to direct them to the appropriate level of care. They collaborate with claim examiners, employers, and medical providers to ensure effective case management.
The Senior Intake Coordinator is responsible for receiving professional phone calls and creating accurate Durable Medical Equipment and Home Health referrals. They also manage incoming documentation, maintain payer and provider data, and ensure high-quality service throughout the intake process.
Coordinate DME referrals from receipt through authorization, ordering, status updates, and delivery confirmation, working with referral sources, injured workers, and equipment providers. Maintain accurate pricing and records, provide timely customer service and follow-up, and coordinate with internal teams while meeting compliance and quality requirements.
The manager will lead a team in the strategy, configuration, and support of Salesforce-based applications to optimize customer issue and case management workflows. They are responsible for overseeing vendor relationships, release management, and ensuring platform stability while driving continuous process improvement.
The Sales Account Manager is responsible for owning the full sales cycle, from outbound prospecting and lead generation to conducting product demonstrations and closing deals. They must also document sales interactions, forecast revenue, and act as a product expert for prospective clients.
Manage day-to-day transactional accounting including accounts payable, bank monitoring, and expense report processing across multiple entities. Support the Senior Accountant and Controller with month-end close tasks, bank reconciliations, and payment dispute management.
The specialist is responsible for transitioning customer data from legacy systems to the platform using ETL processes. This includes writing scripts for data transformation, managing the migration queue, and providing technical support to clients.
