The Technical Account Manager will own the customer lifecycle from onboarding through value realization, renewal, and expansion. They will act as a technical liaison between customers and internal teams while driving product adoption and business value.
You will own the end-to-end go-to-market strategy for the Agents business, driving growth across sales, marketing, and product teams. This role requires a player-coach approach to build the business from scratch, set targets, and lead cross-functional execution.
You will own full-cycle recruiting for GTM functions, including sourcing, market mapping, and closing high-caliber candidates. You will partner with leadership to define hiring needs and develop effective search strategies to support company growth.
Lead and scale a high-performing Technical Account Management team to drive customer success, retention, and expansion. Act as a strategic partner to enterprise clients while bridging the gap between customer needs and product development.
You will develop and execute territory plans to drive growth within existing enterprise accounts while managing complex sales cycles. This involves conducting discovery calls, delivering product presentations, and collaborating with internal teams to ensure successful solution adoption.
Design, build, and maintain scalable, high-performance, low-latency backend services using Java and AWS. Collaborate with cross-functional teams to ensure system reliability, optimize performance, and mentor junior team members.
You will develop and execute territory and account plans to drive growth within existing enterprise customers. Additionally, you will conduct discovery calls, deliver presentations, and manage complex sales cycles to exceed quarterly and annual targets.
You will build and execute the regional growth marketing strategy for LATAM and EMEA from scratch, including outbound campaigns, paid acquisition, and regional events. You will work closely with Sales leadership to generate pipeline and adapt messaging for local markets.
Develop and implement advanced fraud detection models using machine learning and statistical techniques to protect the platform. Collaborate with cross-functional teams to analyze large datasets and optimize fraud prevention strategies.
You will own the data layer and design the analytics architecture, including a tiered platform for system of record, low-latency serving, and batch/ML processing. You will also be responsible for database performance, schema modeling, and implementing observability to ensure system reliability.
Develop and execute territory and account plans to drive growth within existing enterprise accounts. Conduct discovery calls, deliver presentations, and collaborate with internal teams to secure new business opportunities.
Build and execute the end-to-end regional growth engine for LATAM and EMEA, focusing on outbound campaigns, paid acquisition, and regional events. The role involves localizing messaging and partnering with sales to generate pipeline in new international markets.
Own the end-to-end outbound pipeline generation for new ICP verticals including Fraud, AML, and Compliance. This involves designing multi-channel sequences, building technical GTM automations, and executing direct mail campaigns to generate qualified meetings.
Own the full AML and financial crimes product suite, including transaction monitoring, KYC/KYB, and SAR filing. Leverage AI tools to automate investigation workflows and build a defensible, regulator-approved risk decisioning platform.
