The Technical Consultant will gather system requirements and implement ServiceNow solutions including TSOM, CSM, and FSM modules. They are responsible for configuring integrations, managing update sets, and providing technical guidance to ensure successful project delivery.
NewRocket
21 Remote Job Openings at NewRocket
The Senior Software Engineer will lead, coach, and mentor a team of engineers while implementing complex customizations on the ServiceNow platform. They will interface with stakeholders to gather requirements and ensure the successful delivery of professional services projects.
Lead and guide technical staff through complex ServiceNow project implementations while acting as an intermediary between business and technical teams. Oversee project execution, including scope, budget, schedules, and risk mitigation to ensure high customer satisfaction.
Senior Pre-Sales Solutions Consultant, Anthropic Professional Services
NewRocket
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Full Time
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5 days ago
NewRocket
Lead technical pre-sales conversations and architect tailored professional services engagements centered around Claude-based generative AI solutions. Bridge the gap between complex business challenges and technical AI implementations while managing the sales pipeline and drafting statements of work.
Design, develop, and deploy advanced Power BI reports and dashboards to translate complex data into actionable business insights. Collaborate with data engineers to integrate various data sources and maintain scalable data models.
Lead the end-to-end solution architecture and delivery oversight for the telecommunications industry vertical. Translate business requirements into technical roadmaps and provide leadership to delivery teams to ensure alignment with client objectives.
Lead the discovery and redesign of end-to-end business processes for telecom clients using ServiceNow capabilities. Serve as a trusted advisor to align business goals with operational efficiency and platform value realization.
Lead complex ServiceNow implementation projects across various product areas and industry verticals, managing timelines, budgets, and scope. Drive organizational change management initiatives to ensure user adoption and customer satisfaction.
The Delivery Director ensures operational excellence, customer satisfaction, and portfolio growth for ServiceNow implementations within the Telecom sector. This includes overseeing complex large-scale programs, managing client relationships, and partnering with sales to drive new bookings.
Lead the design and execution of global talent enablement strategies, including performance management, career planning, and learning and development programs. Partner with senior leadership to align L&D initiatives with business goals to drive employee engagement and growth.
ServiceNow Lead Engineer - Platform / Custom Apps / Integration
NewRocket
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Full Time
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17 days ago
NewRocket
Develop custom ServiceNow applications for work order management, scheduling, and dispatch. Collaborate with stakeholders and technical SMEs to enhance event rules, CMDB binding, and service mapping.
Drive the market launch and IP roadmap for AI-powered solutions, focusing on autonomous agents and multi-agent systems integrated with ServiceNow. Collaborate with cross-functional teams to translate strategic AI innovation into scalable, customer-centric products and enterprise workflows.
Lead and mentor a team of engineers to design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform. Interface with stakeholders to gather requirements and integrate NLP and predictive analytics into various ServiceNow modules.
Deploy and operationalize AI-powered workflow solutions and agentic AI integrations within client ServiceNow environments. Contribute to the development of NewRocket's AI platforms and intellectual property through reusable assets and product feedback.
Deploy and operationalize AI-powered workflow solutions and agentic AI integrations within client ServiceNow environments. Contribute to the development of NewRocket's AI intellectual property and platforms while providing technical consulting to stakeholders.
Account Executive (Media Vertical/Eastern Region)- ServiceNow and AI Consulting Services
NewRocket
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Full Time
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2 months ago
NewRocket
Drive new business and execute territory plans across media, broadcast, and entertainment accounts on the East Coast. Position ServiceNow and AI-enabled workflow solutions to help clients manage operational scale and post-merger integration.
Lead demand generation and integrated marketing campaigns for Banking, Financial Services, Technology, and Telecommunications verticals. Collaborate with sales and marketing teams to drive new logo acquisition and expansion through full-funnel strategies and AI-driven content.
Vice President, ServiceNow GTM & Partnership (Americas)
NewRocket
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Full Time
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2 months ago
NewRocket
Own the end-to-end ServiceNow partnership across the Americas to drive qualified leads, sourced pipeline, and closed bookings. Manage joint GTM strategies, partner program compliance, and commercial relationships with ServiceNow and AWS.
Lead the growth strategy for the telecommunications sector by designing AI-powered industry solutions and targeted data offerings. Engage with C-level executives to align business outcomes with architectural recommendations and drive top-of-funnel pipeline activity.
This role involves designing and implementing AI-driven systems to enhance enterprise data quality through enrichment, inference, entity resolution, and automated classification. Key duties include designing modern data platforms supporting AI systems, establishing data lineage and observability, and translating data intelligence concepts into scalable product capabilities.
This leadership role is responsible for establishing, governing, and continuously improving delivery processes, quality frameworks, and operational excellence across ServiceNow and consulting engagements. Key duties include defining process standardization, leading Quality Management Systems, ensuring ServiceNow delivery excellence, and governing client engagements.
