Develop customer applications for work order management, scheduling, and dispatch within the ServiceNow platform. Collaborate with stakeholders and technical SMEs to enhance event rules, service maps, and CMDB binding.
NewRocket
24 Remote Job Openings at NewRocket
Senior Organizational Change Management Specialist-ServiceNow/AI
NewRocket
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Full Time
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3 days ago
NewRocket
Lead OCM project activities including communication, training, and managing resistance to ensure user readiness for AI-enabled digital workflows. Establish OCM governance, reporting metrics, and maintain content repositories to improve organizational maturity.
Deploy and operationalize AI-powered workflow solutions and agentic AI integrations within client ServiceNow environments. Contribute to the development of NewRocket's AI platforms and intellectual property through reusable assets and product feedback.
Deploy and operationalize AI-powered workflow solutions and agentic AI integrations within client ServiceNow environments. Contribute to the development of NewRocket's AI intellectual property and platforms while providing technical consulting to stakeholders.
Account Executive (Media Vertical/Eastern Region)- ServiceNow and AI Consulting Services
NewRocket
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Full Time
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19 days ago
NewRocket
Drive new business and execute territory plans across media, broadcast, and entertainment accounts on the East Coast. Position ServiceNow and AI-enabled workflow solutions to help clients manage operational scale and post-merger integration.
Account Executive (Telecom Vertical/Eastern Region)- ServiceNow and AI Consulting Services
NewRocket
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Full Time
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19 days ago
NewRocket
Drive new business and execute territory plans focusing on telecommunications carriers and technology companies on the East Coast. Position ServiceNow and AI-enabled workflow solutions to solve specific operational challenges like network operations and field service management.
Lead and mentor a team of software engineers to design and implement complex ServiceNow CSM, FSM, and SOM/TSOM solutions. Interface with stakeholders to gather requirements, perform root cause analysis, and ensure adherence to development best practices.
Lead demand generation and integrated marketing campaigns for Banking, Financial Services, Technology, and Telecommunications verticals. Collaborate with sales and marketing teams to drive new logo acquisition and expansion through full-funnel strategies and AI-driven content.
Vice President, ServiceNow GTM & Partnership (Americas)
NewRocket
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Full Time
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20 days ago
NewRocket
Own the end-to-end ServiceNow partnership across the Americas to drive qualified leads, sourced pipeline, and closed bookings. Manage joint GTM strategies, partner program compliance, and commercial relationships with ServiceNow and AWS.
Lead and mentor a team of software engineers to develop and implement ServiceNow customizations for large-scale professional services projects. Perform advanced troubleshooting, root cause analysis, and maintain integrations between ServiceNow and external systems.
Lead the growth strategy for the telecommunications sector by designing AI-powered industry solutions and targeted data offerings. Engage with C-level executives to align business outcomes with architectural recommendations and drive top-of-funnel pipeline activity.
Develop customer applications for work order management, scheduling, and dispatch within ServiceNow CSM and FSM modules. Collaborate with stakeholders and technical SMEs to enhance event rules, service maps, and CMDB binding.
The Global Strategist will lead the development of ServiceNow HRSD solutions and define the strategic roadmap for the practice. They will also mentor delivery teams, engage with clients as a subject matter expert, and collaborate with sales to drive high-value deals.
The AI/ML Architect will develop, deploy, and maintain machine learning models and AI-driven applications for a global client. Responsibilities include implementing Agentic AI systems, fine-tuning LLMs, and optimizing data pipelines using big data technologies.
The Product Manager will drive the market launch and IP roadmap for agentic AI solutions, collaborating with cross-functional teams to integrate these technologies into platforms like ServiceNow. They are responsible for defining product requirements, conducting market analysis, and ensuring the successful adoption and ROI of AI-powered enterprise workflows.
Partner with ServiceNow and clients to understand business challenges and identify solutions, serving as a trusted advisor by demonstrating deep product knowledge of ServiceNow's impact on strategy and roadmap. Identify new business prospects through individual efforts and leveraging internal teams, while maintaining strong relationships throughout the sales and delivery lifecycle.
The UK Sales Leader is responsible for driving revenue growth and market expansion for ServiceNow offerings within the UK, owning the entire sales function from pipeline development to execution and go-to-market strategy. This role involves leading complex enterprise sales cycles, building executive relationships, and co-creating account plans with ServiceNow UK leadership.
This senior leadership role is responsible for building, scaling, and operating a new Strategic Consulting delivery unit focused on Adoption, OCM, and Value Measurement, leveraging a hybrid workforce model combining expert consultants with AI-powered enablement and analytics. The director will serve as an executive advisor to clients, embedding adoption and OCM into ServiceNow delivery to ensure measurable business outcomes are achieved post-deployment.
This role involves designing and implementing AI-driven systems to enhance enterprise data quality through enrichment, inference, entity resolution, and automated classification. Key duties include designing modern data platforms supporting AI systems, establishing data lineage and observability, and translating data intelligence concepts into scalable product capabilities.
This leadership role is responsible for establishing, governing, and continuously improving delivery processes, quality frameworks, and operational excellence across ServiceNow and consulting engagements. Key duties include defining process standardization, leading Quality Management Systems, ensuring ServiceNow delivery excellence, and governing client engagements.
As a ServiceNow Practice Strategist, you will lead the successful delivery of ServiceNow solutions for large client programs and mentor a team of Software Engineers. You will also provide technical pre-sales support and input for complex professional services projects.
The Senior Business Analyst is responsible for capturing customers’ business processes and managing customer outcomes on complex projects. This includes conducting workshops, defining customer needs, and producing functional specifications.
The Senior ServiceNow Solution Consultant will work with account executives to close deals and lead complex technical solution development. This role involves supporting sales teams, conducting product demonstrations, and scoping engagements with prospects.
The Senior Solution Consultant leads complex technical solution development and collaborates directly with clients to articulate technical solutions. They also provide mentorship to junior consultants and participate in the sales lifecycle to acquire new customers.
