The Solution Architect is responsible for designing, delivering, and deploying IRM/GRC solutions on the ServiceNow platform for enterprise clients. They will provide technical leadership, oversee project team members, and ensure high customer satisfaction through effective solution implementation.
NewRocket
17 Remote Job Openings at NewRocket
The Senior Software Engineer will lead and mentor a team of engineers while developing complex customizations for ServiceNow SecOps and custom applications. They will interface with stakeholders to gather requirements, configure integrations, and ensure the successful rollout of new features and modules.
The Solution Architect leads, coaches, and mentors a team of software engineers while implementing and customizing ServiceNow applications based on functional requirements. They are responsible for designing technical solutions, managing integrations, and ensuring consistent development standards across complex professional services projects.
The Senior Software Engineer will lead and mentor a team while developing complex ServiceNow ITOM solutions and integrations. They will interface with stakeholders to gather requirements, configure applications, and ensure successful deployment across ServiceNow environments.
ServiceNow Lead Engineer - Platform / Custom Apps / Integration
NewRocket
·
Full Time
·
4 days ago
NewRocket
You will develop custom ServiceNow applications for work order management, scheduling, and dispatch while collaborating with stakeholders to identify key functionality. Additionally, you will enhance event rules, manage CMDB binding, and support service mapping through technical SME interaction.
Design, develop, and deliver technical training curricula and enablement assets focused on Anthropic's Claude platform. Facilitate live training sessions for diverse audiences and manage internal certification programs to ensure learner proficiency.
The Senior Quality Assurance Analyst is responsible for developing and executing comprehensive test plans and scripts to ensure the functionality and quality of ServiceNow products. They will also monitor production processes, identify defects, and implement corrective actions to meet quality standards.
The Business Analyst will lead ServiceNow implementations by defining customer needs, developing strategies, and creating functional specifications. They will also facilitate workshops, manage requirements, and oversee testing and UAT with client stakeholders.
Lead and guide technical staff through complex ServiceNow project implementations while acting as an intermediary between business and technical teams. Oversee project execution, including scope, budget, schedules, and risk mitigation to ensure high customer satisfaction.
Senior Pre-Sales Solutions Consultant, Anthropic Professional Services
NewRocket
·
Full Time
·
a month ago
NewRocket
Lead technical pre-sales conversations and architect tailored professional services engagements centered around Claude-based generative AI solutions. Bridge the gap between complex business challenges and technical AI implementations while managing the sales pipeline and drafting statements of work.
Lead complex ServiceNow implementation projects across various product areas and industry verticals, managing timelines, budgets, and scope. Drive organizational change management initiatives to ensure user adoption and customer satisfaction.
The Delivery Director ensures operational excellence, customer satisfaction, and portfolio growth for ServiceNow implementations within the Telecom sector. This includes overseeing complex large-scale programs, managing client relationships, and partnering with sales to drive new bookings.
Drive the market launch and IP roadmap for AI-powered solutions, focusing on autonomous agents and multi-agent systems integrated with ServiceNow. Collaborate with cross-functional teams to translate strategic AI innovation into scalable, customer-centric products and enterprise workflows.
Lead and mentor a team of engineers to design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform. Interface with stakeholders to gather requirements and integrate NLP and predictive analytics into various ServiceNow modules.
Deploy and operationalize AI-powered workflow solutions and agentic AI integrations within client ServiceNow environments. Contribute to the development of NewRocket's AI platforms and intellectual property through reusable assets and product feedback.
Deploy and operationalize AI-powered workflow solutions and agentic AI integrations within client ServiceNow environments. Contribute to the development of NewRocket's AI intellectual property and platforms while providing technical consulting to stakeholders.
Account Executive (Media Vertical/Eastern Region)- ServiceNow and AI Consulting Services
NewRocket
·
Full Time
·
3 months ago
NewRocket
Drive new business and execute territory plans across media, broadcast, and entertainment accounts on the East Coast. Position ServiceNow and AI-enabled workflow solutions to help clients manage operational scale and post-merger integration.