Drive the market launch and IP roadmap for AI-powered solutions, focusing on autonomous agents and multi-agent systems integrated with ServiceNow. Collaborate with cross-functional teams to translate strategic AI innovation into scalable, customer-centric products and enterprise workflows.
NewRocket
28 Remote Job Openings at NewRocket
Develop customer applications for work order management, scheduling, and dispatch within the ServiceNow platform. Collaborate with stakeholders and technical SMEs to implement FSM/CSM/SOM solutions and enhance CMDB binding and service mapping.
The ServiceNow Senior Business Analyst will understand and document business requirements and user stories for ServiceNow implementations. They will also conduct impact analysis on existing business processes and produce functional specifications for delivery teams.
Senior Solution Architect – Workday / ServiceNow HRSD Integration Specialist
NewRocket
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Full Time
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2 days ago
NewRocket
Lead the strategic design and delivery of integrated solutions between ServiceNow HRSD and Workday for enterprise clients. Act as a trusted advisor to guide clients through HR transformation, defining scalable architecture and technical roadmaps.
Lead large-scale business process discovery and design for ServiceNow ITAM, HAM, and SAM implementations. Act as a strategic advisor to executive stakeholders while mentoring Business Process Architects and Analysts to drive business value.
Lead the development and implementation of ServiceNow ITOM customizations, focusing on CMDB, Discovery, and complex integrations. Interface with stakeholders to gather requirements, create technical designs, and manage the rollout of new applications and service maps.
Deploy and operationalize AI-powered workflow solutions and agentic AI integrations within client ServiceNow environments. Contribute to the development of NewRocket's AI intellectual property, including the Intelligence Platform and Data Intelligence Platform.
Principal Delivery Architect-Telecommunications (Consulting/Advisory)
NewRocket
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Full Time
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15 days ago
NewRocket
Lead the end-to-end solution architecture and delivery oversight for a telecommunications client engagement. Act as the senior technical authority translating business requirements into a technical roadmap while guiding delivery teams.
Leads the administration and compliance of employee benefits and retirement programs across the U.S. and Canada. Partners with HR, Finance, and vendors to manage open enrollment, regulatory filings, and leave programs.
Solution Architect-ServiceNow Service Portal (US or Canada)
NewRocket
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Full Time
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20 days ago
NewRocket
Design and implement dynamic, responsive Service Portal solutions and user interfaces on the ServiceNow platform. Manage the full application development lifecycle, including requirements gathering, coding, testing, and providing pre-sales technical assistance.
Lead and mentor a team of engineers to design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform. Interface with stakeholders to gather requirements and integrate NLP and predictive analytics into various ServiceNow modules.
Develop customer applications for work order management, scheduling, and dispatch within the ServiceNow platform. Collaborate with stakeholders and technical SMEs to enhance event rules, service maps, and CMDB binding.
Senior Organizational Change Management Specialist-ServiceNow/AI
NewRocket
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Full Time
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a month ago
NewRocket
Lead OCM project activities including communication, training, and managing resistance to ensure user readiness for AI-enabled digital workflows. Establish OCM governance, reporting metrics, and maintain content repositories to improve organizational maturity.
Deploy and operationalize AI-powered workflow solutions and agentic AI integrations within client ServiceNow environments. Contribute to the development of NewRocket's AI platforms and intellectual property through reusable assets and product feedback.
Deploy and operationalize AI-powered workflow solutions and agentic AI integrations within client ServiceNow environments. Contribute to the development of NewRocket's AI intellectual property and platforms while providing technical consulting to stakeholders.
Account Executive (Media Vertical/Eastern Region)- ServiceNow and AI Consulting Services
NewRocket
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Full Time
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a month ago
NewRocket
Drive new business and execute territory plans across media, broadcast, and entertainment accounts on the East Coast. Position ServiceNow and AI-enabled workflow solutions to help clients manage operational scale and post-merger integration.
Lead demand generation and integrated marketing campaigns for Banking, Financial Services, Technology, and Telecommunications verticals. Collaborate with sales and marketing teams to drive new logo acquisition and expansion through full-funnel strategies and AI-driven content.
Vice President, ServiceNow GTM & Partnership (Americas)
NewRocket
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Full Time
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a month ago
NewRocket
Own the end-to-end ServiceNow partnership across the Americas to drive qualified leads, sourced pipeline, and closed bookings. Manage joint GTM strategies, partner program compliance, and commercial relationships with ServiceNow and AWS.
Lead the growth strategy for the telecommunications sector by designing AI-powered industry solutions and targeted data offerings. Engage with C-level executives to align business outcomes with architectural recommendations and drive top-of-funnel pipeline activity.
The AI/ML Architect will develop, deploy, and maintain machine learning models and AI-driven applications for a global client. Responsibilities include implementing Agentic AI systems, fine-tuning LLMs, and optimizing data pipelines using big data technologies.
The Product Manager will drive the market launch and IP roadmap for agentic AI solutions, collaborating with cross-functional teams to integrate these technologies into platforms like ServiceNow. They are responsible for defining product requirements, conducting market analysis, and ensuring the successful adoption and ROI of AI-powered enterprise workflows.
Partner with ServiceNow and clients to understand business challenges and identify solutions, serving as a trusted advisor by demonstrating deep product knowledge of ServiceNow's impact on strategy and roadmap. Identify new business prospects through individual efforts and leveraging internal teams, while maintaining strong relationships throughout the sales and delivery lifecycle.
The UK Sales Leader is responsible for driving revenue growth and market expansion for ServiceNow offerings within the UK, owning the entire sales function from pipeline development to execution and go-to-market strategy. This role involves leading complex enterprise sales cycles, building executive relationships, and co-creating account plans with ServiceNow UK leadership.
This role involves designing and implementing AI-driven systems to enhance enterprise data quality through enrichment, inference, entity resolution, and automated classification. Key duties include designing modern data platforms supporting AI systems, establishing data lineage and observability, and translating data intelligence concepts into scalable product capabilities.
This leadership role is responsible for establishing, governing, and continuously improving delivery processes, quality frameworks, and operational excellence across ServiceNow and consulting engagements. Key duties include defining process standardization, leading Quality Management Systems, ensuring ServiceNow delivery excellence, and governing client engagements.
The Senior Business Analyst is responsible for capturing customers’ business processes and managing customer outcomes on complex projects. This includes conducting workshops, defining customer needs, and producing functional specifications.
The Senior ServiceNow Solution Consultant will work with account executives to close deals and lead complex technical solution development. This role involves supporting sales teams, conducting product demonstrations, and scoping engagements with prospects.
The Senior Solution Consultant leads complex technical solution development and collaborates directly with clients to articulate technical solutions. They also provide mentorship to junior consultants and participate in the sales lifecycle to acquire new customers.
