The Manager, Support will supervise a team of client support specialists to ensure high-quality technical product support and service levels. They are responsible for monitoring team performance, coaching staff, managing escalations, and collaborating with other departments to improve the overall client experience.
Provide technical leadership for the Digital Engagement portfolio by implementing scalable architectures and guiding engineering teams. Drive engineering excellence, mentor staff, and partner with cross-functional teams to deliver secure and maintainable software solutions.
The Sales Development Representative is responsible for generating and qualifying leads through outbound research and managing the early stages of the sales funnel. They will set up product demonstrations for Account Executives and maintain accurate records in the CRM.
The role involves owning the eCommerce growth and personalization strategy to optimize the customer journey from acquisition through expansion. You will design and execute A/B tests, manage conversion rate optimization, and collaborate with cross-functional teams to drive revenue.
The Customer Advocacy Manager will build and scale programs to turn satisfied customers into active advocates, driving references, reviews, and referrals. They will partner with cross-functional teams to identify advocates and activate them throughout the customer lifecycle to achieve measurable business impact.
The Account Executive will manage the full sales cycle for enterprise accounts, focusing on driving net new revenue and expanding market share. They will prospect new opportunities, present solutions to faith-based and non-profit organizations, and partner with leadership to execute strategic territory plans.
The Account Executive is responsible for managing the full sales cycle to increase revenue and retention within Faith Based Organizations and Ministry Adjacent NPOs. Key duties include prospecting new opportunities, cross-selling products, and maintaining strong client relationships.
The Account Executive is responsible for managing the full sales cycle to increase revenue and client retention within the faith-based and non-profit sectors. Key tasks include prospecting new opportunities, cross-selling products, and maintaining strong client relationships.
The Sr. Prospect Account Executive is responsible for identifying and securing new clients within the non-profit and ministry sectors while managing the full sales cycle. They will also develop channel partnerships and maintain accurate sales data within Salesforce to drive revenue growth.
