The Account Manager acts as the operational bridge between sales and technical teams to coordinate server deployments, billing, and account growth. They manage CRM systems, handle invoice queries, and ensure a seamless customer journey within a specialized pod model.
The Customer Success Operations Manager will support the EMEA regional sales team by facilitating customer onboarding, managing service requests, and driving customer satisfaction. They will act as a liaison between internal teams such as Finance, Legal, and InfoSec to ensure smooth commercial interactions and operational efficiency.
You will execute inbound and outbound sales motions to qualify prospects and generate new meetings and opportunities. You will also collaborate with the sales team to drive revenue growth and maintain accurate records in the CRM.
The role involves designing, building, and evolving data center network fabrics to support bare metal and accelerated compute platforms. You will also be responsible for network automation, hardware certification, and providing technical support to internal and external customers.
The Customer Success Manager will manage a portfolio of customers to drive revenue growth, retention, and product adoption. They will act as a trusted advisor, collaborating with sales and technical teams to ensure customer satisfaction and long-term value.
You will design, develop, and maintain Go-based backend services and CLI tools to improve internal developer experience and automate operational workflows. Additionally, you will implement governance-as-code and build self-service infrastructure to ensure engineering standards are met at scale.
The role involves improving production reliability and system resilience while championing DevOps and SRE best practices. You will participate in on-call rotations, incident response, and collaborate with global teams to maintain secure and scalable infrastructure.
The Data Centre Procurement Officer supports global data centre strategy, procurement, and commercial activities across the Americas. This role involves analyzing business cases, managing supplier negotiations, and collaborating with cross-functional teams to optimize costs and network infrastructure.
The Customer Success Manager acts as the primary point of contact for existing customers, focusing on driving revenue growth through upselling, cross-selling, and renewals. They collaborate with sales and technical teams to ensure customer enablement, service performance, and the resolution of commercial issues.
Develop predictive forecasting models and scalable dashboards to improve operational intelligence across the Revenue organization. Partner with cross-functional teams to enhance KPI governance, AI readiness, and data-driven decision making.
Drive business expansion in the DACH region by securing new direct enterprise customers and onboarding high-potential channel partners. Position Megaport's software-defined networking and cloud interconnection solutions to align with customer digital strategies.
Act as a strategic technical advisor for enterprise customers and partners to ensure success with Megaport's services. Focus on delivering premium support, conducting technical health checks, and enabling System Integrators and Value-Added Resellers.
The Technical Marketing Engineer translates platform capabilities into deployable architectures and technical blueprints for enterprise customers. They bridge the gap between Product, Engineering, and Go-to-Market teams by creating enablement materials and supporting complex sales cycles.
Lead the global sales operations strategy and execution for Latitude's compute-focused products within Megaport. This involves building scalable forecasting frameworks, optimizing quote-to-cash processes, and driving operational readiness for new GTM initiatives.
Enhance the Perl code base for network automation systems and build secure, scalable RESTful APIs. Lead small projects and mentor junior engineers while improving platform performance and reliability.
Enhance the Perl codebase for network automation systems and build secure, scalable RESTful APIs. Lead small projects and mentor junior engineers while improving CI/CD pipelines and reducing technical debt.
